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Please help! Trojan-Downloader.JS.Multi.ca


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#1 haralamg

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Posted 22 December 2009 - 06:34 PM

Hello all I am asking for help because the people on this site are of extraordinary help and have helped me fix malware problems in the past. I hope I can use the generous services again!

I am getting pop up notices of different malware attack types ( Keyloggers, Trojans , Worms )

My PC protection that I have are :

Windows Firewall
Spybot
Avast 4.8

A security notice from windows pops up saying it has detected a malacious file, an example is the TrojanDownloader.JS.Multi.ca. When I click enable protection on the security center alert pop up for the specified attack, Avast pops up and tells me a virus has been found! So I keep quickly moving it to my virus chest... I have to do this about every 2 minutes.

Here is the DDS file and the Attach and Ark files are attached:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Administrator at 18:31:09.59 on Tue 12/22/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.260 [GMT -5:00]

AV: avast! antivirus 4.8.1368 [VPS 091222-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\MSC.Software\MSC.Licensing\9.2\lmgrd.exe
C:\MSC.Software\MSC.Patran\2004\p3manager_files\bin\WINNT\QueMgr.exe
C:\MSC.Software\MSC.Patran\2004\p3manager_files\bin\WINNT\RmtMgr.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\MSC.Software\MSC.Licensing\9.2\msc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Gateway\GWCares\GWCares.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\richtx64.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\wscsvc32.exe
C:\Documents and Settings\Administrator\Desktop\RootRepeal.exe
C:\Program Files\Alwil Software\Avast4\ashLogV.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Consumer&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX210S
uSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Consumer&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX210S
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Consumer&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX210S
uInternet Connection Wizard,ShellNext = hxxp://www.gateway.com/g/startpage.html?Ch=Consumer&Br=GTW&Loc=ENG_US&Sys=PTB&M=CX210S
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {089FD14D-132B-48FC-8861-0048AE113215} - No File
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Power2GoExpress] NA
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [AIM] "c:\program files\aim\aim.exe" -cnetwait.odl
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_1_0
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [richtx64.exe] c:\docume~1\admini~1\locals~1\temp\richtx64.exe
mRun: [TabletWizard] c:\windows\help\SplshWrp.exe
mRun: [TabletTip] "c:\program files\common files\microsoft shared\ink\tabtip.exe" /resume
mRun: [Snippet] "c:\program files\microsoft experience pack\snipping tool\SnippingTool.exe" /i
mRun: [<NO NAME>]
mRun: [Gateway Extended Warranty] "c:\program files\gateway\gwcares\GWCares.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [SynTPLpr] "c:\program files\synaptics\syntp\SynTPLpr.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [AOL Spyware Protection] "c:\progra~1\common~1\aol\aolspy~1\AOLSP Scheduler.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [SMSERIAL] "c:\program files\motorola\smserial\sm56hlpr.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Gateway Registration] "c:\windows\system32\GTW1.exe" /remind /language=ENU
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeperUI.exe" /startintray
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
Notify: loginkey - c:\program files\common files\microsoft shared\ink\loginkey.dll
Notify: TabBtnWL - TabBtnWL.dll
Notify: tpgwlnotify - tpgwlnot.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\x9ksdugp.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig/gateway?hl=en
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-9-4 114768]
R2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-6-5 464264]
R2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-6-5 234888]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-9-4 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-9-4 138680]
R2 MSC.Licensing 9.2;MSC.Licensing 9.2;c:\msc.software\msc.licensing\9.2\lmgrd.exe [2009-6-13 659456]
R2 MSCQueMgr;MSCQueMgr;c:\msc.software\msc.patran\2004\p3manager_files\bin\winnt\QueMgr.exe [2009-6-13 208896]
R2 MSCRmtMgr;MSCRmtMgr;c:\msc.software\msc.patran\2004\p3manager_files\bin\winnt\RmtMgr.exe [2009-6-13 61440]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-9-4 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-9-4 352920]
R3 FinePnt;FinePoint Innovations HID Driver;c:\windows\system32\drivers\FpHidDrv.sys [2008-4-22 17280]
R3 MSTabBtn;Tablet PC Buttons HID Driver;c:\windows\system32\drivers\MSTabBtn.sys [2008-4-22 9600]
R3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]
S3 LUMDriver;LUMDriver;c:\windows\system32\drivers\LUMDriver.sys [2003-7-11 14912]

=============== Created Last 30 ================


==================== Find3M ====================

2009-10-29 05:38:23 667136 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-09-25 05:37:09 81920 ----a-w- c:\windows\system32\ieencode.dll

============= FINISH: 18:31:37.32 ===============


Thank you so much for the services you guys do! I hope that you guys can figure anything related to malware out.

Attached Files



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#2 haralamg

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Posted 29 December 2009 - 05:29 PM

Sorry to bump this topic I havnt heard a response in quite a while. Dont know if you guys skipped over this one, I know there are alot of topics.

I havnt turned on my computer since the attacks so all the files are the current up to date scans still.

Please help whenever you can!!!!

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 29 December 2009 - 08:27 PM.


#3 myrti

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Posted 04 January 2010 - 11:51 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#4 myrti

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Posted 09 January 2010 - 08:14 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#5 myrti

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Posted 10 January 2010 - 04:26 PM

Hi,

topic has been reopened.

Please post your logs.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#6 haralamg

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Posted 12 January 2010 - 02:50 PM

Hello thanks for reopening topic.

Since I last spoke to you I ran malwarebytes and discovered a FakeTrojan malware. That might be the source of all my virus popups. Since removing it I have no longer had alerts of virus' but id like my logs checked to make sure the problem is gone.

they are attached as requested below.

regards

Attached Files



#7 myrti

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Posted 12 January 2010 - 02:58 PM

H,

the OTL log looks good. :( Just to be safe I would like you to also run a scan with gmer:

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

And Eset online scan:

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Please just post the logs into your reply, do not attach them.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#8 myrti

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Posted 17 January 2010 - 02:02 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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