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Unknown, Pernicious Infection


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2 replies to this topic

#1 Plaacid

Plaacid

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  • Local time:10:20 PM

Posted 22 December 2009 - 11:06 AM

My laptop has recently been infected with an elusive virus/malware. The symptoms I've been experiencing include constant browser redirects and pop-ups (both IE & Firefox) & I experience APPCRASH failures when I attempt to open a number of applications.

I've scanned the laptop with a variety of software including Spybot S&D, Adaware, Comodo & Malwarebytes. All have found and removed issues, but none have been able to fix this one!!



My DDS log is as follows:



DDS (Ver_09-12-01.01) - NTFSx86
Run by Christopher at 10:46:00.62 on Tue 12/22/2009
Internet Explorer: 7.0.6000.16916 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.2.1033.18.1470.962 [GMT -5:00]

AV: COMODO Antivirus *On-access scanning enabled* (Updated) {043803A5-4F86-4ef7-AFC5-F6E02A79969B}
SP: COMODO Defense+ *enabled* (Updated) {043803A4-4F86-4ef7-AFC5-F6E02A79969B}
SP: AdwareAlert *enabled* (Updated) {64AE8864-AFD3-433E-9981-66658416C6C7}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Christopher\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.greenpedal.ca/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearch Page =
uSearch Bar =
mStart Page = hxxp://www.greenpedal.ca
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - c:\program files\common files\g7ps\shared files\g7psdll\G7PS.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
mASetup: ccc-core-static - msiexec /fums {35BDA760-4905-19AA-54A0-C118ABB5BF0C} /qb
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\christ~1\appdata\roaming\mozilla\firefox\profiles\kbqueewi.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.doubleclick.com/privacy/index.aspx
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - HiddenExtension: Internal security: No Registry Reference - c:\program files\mozilla firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.allow_platform_file_picker", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.remoteLookups", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.updateURL", "http://sb.google.com/safebrowsing/update?client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.lookupURL", "http://sb.google.com/safebrowsing/lookup?sourceid=firefox-antiphish&features=TrustRank&client={moz:client}&appver={moz:version}&");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.safebrowsing.provider.0.reportURL", "http://sb.google.com/safebrowsing/report?");

============= SERVICES / DRIVERS ===============

R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-12-18 128376]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2007-10-10 42112]
S3 SMSCIRDA;SMSC Infrared Device Driver;c:\windows\system32\drivers\smscirda.sys [2007-1-22 31232]

=============== Created Last 30 ================

2009-12-19 19:23:02 396800 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-19 19:23:01 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-12-19 19:23:01 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-19 19:20:05 274432 ----a-w- c:\windows\system32\raschap.dll
2009-12-19 19:20:05 232960 ----a-w- c:\windows\system32\rastls.dll
2009-12-19 05:28:02 130 ----a-w- c:\windows\cfplogvw.INI
2009-12-19 04:02:37 1474832 ----a-w- c:\windows\system32\drivers\sfi.dat
2009-12-19 03:58:52 0 d-----w- c:\programdata\Comodo
2009-12-19 03:58:50 29520 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2009-12-19 03:58:50 128376 ----a-w- c:\windows\system32\drivers\cmdguard.sys
2009-12-19 03:58:45 0 d-----w- c:\program files\COMODO
2009-12-19 02:17:29 0 d-----w- c:\program files\Unlocker
2009-12-17 00:09:54 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-16 21:22:43 0 d-----w- c:\users\christ~1\appdata\roaming\Malwarebytes
2009-12-16 21:22:35 0 d-----w- c:\programdata\Malwarebytes
2009-12-13 22:19:47 0 d-sh--w- c:\users\christ~1\appdata\roaming\SystemProc
2009-12-13 22:16:12 0 d-----w- c:\programdata\b260c1b
2009-12-08 04:25:07 42 ----a-w- c:\windows\system32\AK083E209605E394C.lie
2009-12-08 04:25:03 0 d-----w- c:\program files\Perfect Uninstaller
2009-12-08 04:13:31 0 d-----w- c:\program files\VS Revo Group
2009-12-03 20:25:53 764 ----a-w- c:\users\christopher\.recently-used.xbel
2009-12-03 19:53:54 0 d-----w- c:\users\christ~1\appdata\roaming\inkscape

==================== Find3M ====================

2009-12-12 21:50:25 51200 ----a-w- c:\windows\inf\infpub.dat
2009-12-12 21:50:24 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-12-08 04:13:18 65536 ----a-w- c:\windows\IFinst27.exe
2009-11-19 06:00:29 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-19 05:37:01 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-19 05:37:00 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-19 05:30:56 704000 ----a-w- c:\windows\system32\PhotoScreensaver.scr
2009-11-19 05:30:56 356352 ----a-w- c:\windows\system32\wbem\wbemcomn.dll
2009-11-19 05:30:54 24064 ----a-w- c:\windows\system32\wtsapi32.dll
2009-11-19 05:30:53 28344 ----a-w- c:\windows\system32\drivers\battc.sys
2009-11-19 05:30:53 258232 ----a-w- c:\windows\system32\drivers\acpi.sys
2009-11-19 05:30:53 20920 ----a-w- c:\windows\system32\drivers\compbatt.sys
2009-11-19 05:30:53 14208 ----a-w- c:\windows\system32\drivers\CmBatt.sys
2009-11-19 05:30:53 11264 ----a-w- c:\windows\system32\drivers\wmiacpi.sys
2009-11-19 05:30:52 542720 ----a-w- c:\windows\system32\sysmain.dll
2009-11-19 05:30:32 36864 ----a-w- c:\windows\system32\wmdmps.dll
2009-11-19 05:30:31 31744 ----a-w- c:\windows\system32\wmdmlog.dll
2009-11-19 05:30:31 311296 ----a-w- c:\windows\system32\mswmdm.dll
2009-11-19 05:29:20 41984 ----a-w- c:\windows\system32\drivers\monitor.sys
2009-11-19 05:29:20 1060920 ----a-w- c:\windows\system32\drivers\ntfs.sys
2009-11-19 05:28:58 356864 ----a-w- c:\windows\system32\MediaMetadataHandler.dll
2009-11-19 05:28:31 45112 ----a-w- c:\windows\system32\drivers\pciidex.sys
2009-11-19 05:28:31 21560 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-11-19 05:28:30 15928 ----a-w- c:\windows\system32\drivers\pciide.sys
2009-11-19 05:28:30 109624 ----a-w- c:\windows\system32\drivers\ataport.sys
2009-11-19 05:28:29 211000 ----a-w- c:\windows\system32\drivers\volsnap.sys
2009-11-19 05:28:29 154624 ----a-w- c:\windows\system32\drivers\nwifi.sys
2009-11-19 05:28:11 229888 ----a-w- c:\windows\system32\msshsq.dll
2009-11-19 05:28:01 82432 ----a-w- c:\windows\system32\drivers\sdbus.sys
2009-11-19 05:27:42 33280 ----a-w- c:\windows\system32\slwmi.dll
2009-11-19 05:27:42 268288 ----a-w- c:\windows\system32\mcbuilder.exe
2009-11-19 05:27:42 223232 ----a-w- c:\windows\system32\SLC.dll
2009-11-19 05:27:41 566784 ----a-w- c:\windows\system32\SLCommDlg.dll
2009-11-19 05:27:41 351232 ----a-w- c:\windows\system32\SLUI.exe
2009-11-19 05:27:40 57856 ----a-w- c:\windows\system32\SLUINotify.dll
2009-11-19 05:27:40 39936 ----a-w- c:\windows\system32\slcinst.dll
2009-11-19 05:27:40 2605568 ----a-w- c:\windows\system32\SLsvc.exe
2009-11-19 05:27:40 186368 ----a-w- c:\windows\system32\SLLUA.exe
2009-11-19 05:27:09 712192 ----a-w- c:\windows\system32\WindowsCodecs.dll
2009-11-19 05:27:09 425472 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2009-11-19 05:27:08 347136 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2009-11-19 05:26:02 61440 ----a-w- c:\windows\system32\ntprint.exe
2009-11-19 05:26:02 220160 ----a-w- c:\windows\system32\ntprint.dll
2009-11-19 05:26:00 1984512 ----a-w- c:\windows\system32\authui.dll
2009-11-19 05:26:00 120320 ----a-w- c:\windows\system32\dhcpcsvc6.dll
2009-11-19 05:26:00 10240 ----a-w- c:\windows\system32\dhcpcmonitor.dll
2009-11-19 05:25:57 69632 ----a-w- c:\windows\system32\sendmail.dll
2009-11-19 05:25:56 8138240 ----a-w- c:\windows\system32\ssBranded.scr
2009-11-19 05:24:06 53760 ----a-w- c:\windows\system32\drivers\hdaudbus.sys
2009-11-19 05:23:23 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-11-19 05:23:20 4247552 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-11-19 05:23:20 1686528 ----a-w- c:\windows\system32\gameux.dll
2009-11-19 05:22:24 1645568 ----a-w- c:\windows\system32\connect.dll
2009-11-19 05:21:16 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-11-19 05:21:15 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-11-19 05:21:15 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-11-19 05:21:11 311296 ----a-w- c:\windows\system32\unregmp2.exe
2009-11-19 04:44:52 174 --sha-w- c:\program files\desktop.ini
2009-11-19 04:12:42 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-19 04:11:07 61440 ----a-w- c:\windows\system32\winipsec.dll
2009-11-19 04:11:07 28672 ----a-w- c:\windows\system32\FwRemoteSvr.dll
2009-11-19 04:11:06 361984 ----a-w- c:\windows\system32\IPSECSVC.DLL
2009-11-19 04:11:06 272896 ----a-w- c:\windows\system32\polstore.dll
2009-11-19 04:08:37 123904 ----a-w- c:\windows\system32\L2SecHC.dll
2009-11-19 04:08:36 67584 ----a-w- c:\windows\system32\wlanhlp.dll
2009-11-19 04:08:36 502272 ----a-w- c:\windows\system32\wlansvc.dll
2009-11-19 04:08:36 47104 ----a-w- c:\windows\system32\wlanapi.dll
2009-11-19 04:08:36 290816 ----a-w- c:\windows\system32\wlanmsm.dll
2009-11-19 04:08:35 297984 ----a-w- c:\windows\system32\wlansec.dll
2009-11-19 04:07:39 72704 ----a-w- c:\windows\system32\fontsub.dll
2009-11-19 04:07:39 34304 ----a-w- c:\windows\system32\atmlib.dll
2009-11-19 04:07:39 289792 ----a-w- c:\windows\system32\atmfd.dll
2009-11-19 04:07:39 24064 ----a-w- c:\windows\system32\lpk.dll
2009-11-19 04:07:39 156160 ----a-w- c:\windows\system32\t2embed.dll
2009-11-19 04:07:39 10240 ----a-w- c:\windows\system32\dciman32.dll
2009-11-19 04:06:50 216576 ----a-w- c:\windows\system32\msv1_0.dll
2009-11-19 04:05:55 2855424 ----a-w- c:\windows\system32\mf.dll
2009-11-19 04:05:54 98816 ----a-w- c:\windows\system32\mfps.dll
2009-11-19 04:05:54 52736 ----a-w- c:\windows\system32\rrinstaller.exe
2009-11-19 04:05:54 24576 ----a-w- c:\windows\system32\mfpmp.exe
2009-11-19 04:05:54 2048 ----a-w- c:\windows\system32\mferror.dll
2009-11-19 04:05:02 376832 ----a-w- c:\windows\system32\winhttp.dll
2009-11-19 04:03:42 72704 ----a-w- c:\windows\system32\admparse.dll
2009-11-19 04:03:41 832512 ----a-w- c:\windows\system32\wininet.dll
2009-11-19 04:03:36 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-11-19 04:03:36 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-11-19 04:03:30 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-19 04:03:27 56320 ----a-w- c:\windows\system32\iesetup.dll
2009-11-19 04:01:44 71680 ----a-w- c:\windows\system32\atl.dll
2009-11-19 04:01:12 297472 ----a-w- c:\windows\system32\gdi32.dll
2009-11-19 04:00:39 3502152 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-11-19 04:00:39 3467864 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-11-19 04:00:04 211456 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2009-11-19 03:59:33 500736 ----a-w- c:\windows\system32\msdtcprx.dll
2009-11-19 03:59:32 30208 ----a-w- c:\windows\system32\xolehlp.dll
2009-11-19 03:59:00 156160 ----a-w- c:\windows\system32\wkssvc.dll
2009-11-19 03:58:25 36352 ----a-w- c:\windows\system32\tsgqec.dll
2009-11-19 03:58:25 116736 ----a-w- c:\windows\system32\aaclient.dll
2009-11-19 03:58:24 1871872 ----a-w- c:\windows\system32\mstscax.dll
2009-11-19 03:57:47 268800 ----a-w- c:\windows\system32\es.dll
2009-04-28 18:22:51 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-04-28 18:22:51 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-04-28 18:22:51 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-04-07 00:34:57 397312 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.0.6000.16480_none_ef1b6bb652cf8744\WinMail.exe

============= FINISH: 10:49:01.96 ===============



In preparation for this post, I attempted to run RootRepeal, but received an error message. The error message has been attached for your review.

I was, however, able to run GMER. The scan file is as follows:


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2009-12-22 11:37:44
Windows 6.0.6000
Running: gz2pq6dp.exe; Driver: C:\Users\CHRIST~1\AppData\Local\Temp\axliraoc.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

Device -> \Driver\SI3112 \Device\Harddisk0\DR0 84827618

---- Files - GMER 1.0.15 ----

File C:\Windows\system32\drivers\SI3112.sys suspicious modification

---- EOF - GMER 1.0.15 ----




My HijackThis logfile is as follows:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:22 AM, on 12/22/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16916)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wermgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--
End of file - 2507 bytes


As this infection has come at a really bad time for me, I would GREATLY appreciate help with this problem!!

Thanks

Attached Files


Edited by Plaacid, 22 December 2009 - 12:24 PM.


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#2 pwgib

pwgib

  • Malware Response Team
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  • Location:God's Country
  • Local time:10:20 PM

Posted 04 January 2010 - 10:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 extremeboy

extremeboy

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Posted 13 January 2010 - 06:11 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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