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Zamsdyg.exe [Moved]


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#1 Felice

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Posted 22 December 2009 - 07:56 AM

Hey just recently ive noticed massive spiking uploads goin upwards of 500kb/s and inherently crashing my internet, wondering wat was going on i downloaded Netlimiter 2 at the advice of a friend and discovered the program Zamsdyg.exe hogging my uploads, after a quick google i found it was a malware. 3 hrs of research + a day later after scanning twice ( during the night) with my norton virus, and Malwarebyte's Anti malware, and a go with Prevx which advertised to be able to remove it, as well as numerous system restores back almost 2 weeks, its still alive and kicking on mycomputer, some help to remove this would be much appreciated. On a side not, via Netlimiter 2 it says that its path can be found in C: Program Files/Common Files/TYsarekb/zamsdyg.exe of which the TYsarkeb bit is not actualy in my common files folder. PPS its down as opening process 3380 with IP 64.186.132.247 Port 9875,
Any help would be emmensly appreciated
Merry Christmas and thank you!

Felice

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#2 Orange Blossom

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Posted 25 December 2009 - 02:01 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 rigel

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Posted 25 December 2009 - 02:08 PM

Please post your Malwarebytes log.

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#4 Felice

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Posted 27 December 2009 - 04:22 AM

Malwarebytes' Anti-Malware 1.31
Database version: 1593
Windows 6.0.6002 Service Pack 2

22/12/2009 9:55:28 PM
mbam-log-2009-12-22 (21-55-28).txt

Scan type: Full Scan (C:\|)
Objects scanned: 214933
Time elapsed: 2 hour(s), 18 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Felice

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Posted 27 December 2009 - 04:32 AM

SmitFraudFix v2.424

Scan done at 19:23:14.11, Sun 27/12/2009
Run from C:\Users\XP User\Documents\Usefull Programs\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6002] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Curse\CurseClient.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files\GIGABYTE\VGA Utility Manager\Utility.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\NetLimiter 2 Pro\nlsvc.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\WinService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\NetLimiter 2 Pro\NLClient.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\tysarekb\zamsdyg.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\cmd.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\XP User


C:\Users\XPUSER~1\AppData\Local\Temp


C:\Users\XP User\Application Data


Start Menu


C:\Users\XPUSER~1\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000000


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\Windows\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Description: NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
DNS Server Search Order: 61.9.211.1
DNS Server Search Order: 61.9.211.33

HKLM\SYSTEM\CCS\Services\Tcpip\..\{38177672-3EF9-4FC6-B917-D55E4442F381}: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CCS\Services\Tcpip\..\{8D9BC354-661D-48F0-97D3-D9652950B1C8}: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CS1\Services\Tcpip\..\{38177672-3EF9-4FC6-B917-D55E4442F381}: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CS1\Services\Tcpip\..\{8D9BC354-661D-48F0-97D3-D9652950B1C8}: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CS2\Services\Tcpip\..\{38177672-3EF9-4FC6-B917-D55E4442F381}: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CS2\Services\Tcpip\..\{8D9BC354-661D-48F0-97D3-D9652950B1C8}: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=61.9.211.1 61.9.211.33
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=61.9.211.1 61.9.211.33


Scanning for wininet.dll infection


End



Thank you for the replies and ne further help :thumbsup:

#6 rigel

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Posted 27 December 2009 - 08:26 PM

Please try this next scan...

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 Felice

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Posted 30 December 2009 - 10:43 AM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=16e4b73483b31c4487db32d0fe84aa64
# end=stopped
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-12-28 10:13:52
# local_time=2009-12-28 08:13:52 (+1000, E. Australia Standard Time)
# country="Australia"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=3589 16777213 100 100 0 10224872 0 0
# compatibility_mode=5892 16776574 100 95 1505295 99518037 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=59318
# found=2
# cleaned=2
# scan_time=6322
C:\Program Files\Common Files\tysarekb\zamsdyg.exe a variant of Win32/Injector.AFH trojan (cleaned by deleting (after the next restart) - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Ocean Technology\GG E-Sports Platform\Garena.exe probably a variant of Win32/Genetik trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=16e4b73483b31c4487db32d0fe84aa64
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-12-30 03:37:48
# local_time=2009-12-31 01:37:48 (+1000, E. Australia Standard Time)
# country="Australia"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=3589 16777213 100 100 0 10366086 0 0
# compatibility_mode=5892 16776574 100 95 1646509 99659251 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=190807
# found=2
# cleaned=2
# scan_time=57337
C:\Users\XP User\Documents\Usefull Programs\MsgPlusLive-460.exe a variant of Win32/TrojanDownloader.Swizzor.NAW trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\Users\XP User\Videos\Nero\Nero 9.4.26.0 Ultra Edition + [Working Keys]..rar a variant of Win32/Injector.AFH trojan (deleted - quarantined) 00000000000000000000000000000000 C

#8 rigel

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Posted 30 December 2009 - 11:55 AM

Lets see if anything is left out there.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 Felice

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Posted 03 January 2010 - 11:44 PM

I accidently scanned first time without updating and changing the scanning control options because i was in a hurry and forgot the instructions, so the first log is from a scan prior to update, the second log is the scan after updates and all the tabs were unchecked(that u said to uncheck)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/03/2010 at 11:06 AM

Application Version : 4.32.1000

Core Rules Database Version : 4379
Trace Rules Database Version: 1978

Scan type : Complete Scan
Total Scan Time : 00:35:59

Memory items scanned : 278
Memory threats detected : 0
Registry items scanned : 7565
Registry threats detected : 1
File items scanned : 34380
File threats detected : 15

Adware.HotBar/ShopperReports (Low Risk)
HKU\S-1-5-21-350002388-2846020760-3958399446-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2BA1C226-EC1B-4471-A65F-D0688AC6EE3A}

Adware.Tracking Cookie
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@atdmt[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@adlegend[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@imrworldwide[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@hitbox[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@serving-sys[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@bs.serving-sys[3].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@smartadserver[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@bs.serving-sys[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@serving-sys[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@overture[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@msnportal.112.2o7[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@doubleclick[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@ehg-eset.hitbox[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@bs.serving-sys[1].txt

Rootkit.Agent/Gen-DNSHack
C:\USERS\XP USER\DOCUMENTS\USEFULL PROGRAMS\DEFINETLY PROXIMO\DDR\DDR.EXE

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2010 at 12:02 PM

Application Version : 4.32.1000

Core Rules Database Version : 4441
Trace Rules Database Version: 2265

Scan type : Complete Scan
Total Scan Time : 01:33:48

Memory items scanned : 282
Memory threats detected : 0
Registry items scanned : 7558
Registry threats detected : 0
File items scanned : 188783
File threats detected : 9

Adware.Tracking Cookie
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@atdmt[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@apmebf[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@imrworldwide[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@serving-sys[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@bs.serving-sys[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@smartadserver[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@msnportal.112.2o7[1].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@mediaplex[2].txt
C:\Users\XP User\AppData\Roaming\Microsoft\Windows\Cookies\xp_user@doubleclick[1].txt

#10 rigel

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Posted 05 January 2010 - 08:19 AM

Now update and rerun Malwarebytes in Full mode. Please update as they have a newer engine.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 Felice

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Posted 06 January 2010 - 06:55 AM

Malwarebytes' Anti-Malware 1.43
Database version: 3499
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

6/01/2010 9:47:04 PM
mbam-log-2010-01-06 (21-47-04).txt

Scan type: Full Scan (C:\|)
Objects scanned: 311935
Time elapsed: 1 hour(s), 32 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{2ba1c226-ec1b-4471-a65f-d0688ac6ee3a} (Adware.SmartShopper) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 rigel

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Posted 06 January 2010 - 08:13 AM

Last scan... we hope :thumbsup:

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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