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Browser redirect problem


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#1 arne61

arne61

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Posted 22 December 2009 - 02:32 AM

:thumbsup: Started abruptly yesterday on XP professional. Malware 'Protect Tool' causing multiple popups and phony scans. Cleared this up with Malwarebytes' Anti-Malware. But Google though it appears to open, any websearch produces error '302 Moved
The document has moved here.' Clicking Gmail also fails. Trying yahoo, the yahoo search gives results, but clicking on any result is redirected to random sites. Tried Ad-aware, but it finds nothing. Meanwhile, Avast is finding a file that updates every minute called c:\Windows\System32\Drivers\sueutewu.sys. Avast tries to remove it but it reappears momentarily. Avast during Booting scan finds nothing.

Pretty elusive virus, but I see similar complaints in recent chats. Please suggest procedure.

Tried system restore but the restore doesn't work: cryptic Microsoft message doesn't indicate whether the System has not changed, so that's why it can't restore, or whether there was never a restore point taken (i don't see why, but am not familiar with restore) or whether the malware may have compromised the restore. I also tried the restore in Safe Mode, but same lack of result.

HOPING for some HELP!

Edited by arne61, 22 December 2009 - 04:50 PM.


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#2 arne61

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Posted 23 December 2009 - 08:57 AM

:thumbsup: Some significant progress to report. Seems to have cured the Google/Yahoo redirect problem. I think when I was getting redirects even after various virus scans revealed nothing, that the host file had been corrupted causing continued redirects -- Dr. Web found this and replaced with a default hosts file. Now I am going to create a recovery point while things look clean, in case that's helpful in the future.

To recap, here is the Malwarebytes log:
Malwarebytes' Anti-Malware 1.42
Database version: 3399
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/20/2009 8:53:33 PM
mbam-log-2009-12-20 (20-53-11).txt

Scan type: Quick Scan
Objects scanned: 130669
Time elapsed: 12 minute(s), 59 second(s)

Memory Processes Infected: 4
Memory Modules Infected: 2
Registry Keys Infected: 0
Registry Values Infected: 6
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 17

Memory Processes Infected:
C:\WINDOWS\Temp\_ex-08.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\sr882388.exe (Spyware.Passwords) -> No action taken.
C:\Documents and Settings\All Users\Application Data\03004714\03004714.exe (Rogue.SecurityTool) -> No action taken.
C:\Documents and Settings\arne\Start Menu\Programs\Startup\siszyd32.exe (Trojan.Agent) -> No action taken.

Memory Modules Infected:
C:\WINDOWS\utpdpv.dll (Trojan.Hiloti) -> No action taken.
C:\WINDOWS\ujecevenup.dll (Trojan.Hiloti) -> No action taken.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\03004714 (Trojan.FakeAlert.H) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ctfmon (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\jvuwixo (Trojan.Hiloti) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ttool (Spyware.Passwords) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysgif32 (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\34906022 (Rogue.Multiple) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: utpdpv.dll -> No action taken.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\03004714 (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\All Users\Application Data\34906022 (Rogue.Multiple) -> No action taken.

Files Infected:
C:\WINDOWS\utpdpv.dll (Trojan.Vundo.H) -> No action taken.
C:\Documents and Settings\All Users\Application Data\03004714\03004714.exe (Trojan.FakeAlert.H) -> No action taken.
C:\WINDOWS\Temp\_ex-08.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\ujecevenup.dll (Trojan.Hiloti) -> No action taken.
C:\WINDOWS\sr882388.exe (Spyware.Passwords) -> No action taken.
C:\WINDOWS\system32\Drivers\sueutewu.sys (Rootkit.Agent) -> No action taken.
C:\WINDOWS\Temp\~TM34.tmp (Trojan.Hiloti) -> No action taken.
C:\WINDOWS\Temp\~TM38.tmp (Spyware.Passwords) -> No action taken.
C:\WINDOWS\Temp\~TM39.tmp (Trojan.Dropper) -> No action taken.
C:\WINDOWS\Temp\~TM3A.tmp (Trojan.Dropper) -> No action taken.
C:\WINDOWS\Temp\89051860.tmp (Spyware.Passwords) -> No action taken.
C:\Documents and Settings\arne\Local Settings\Temporary Internet Files\Content.IE5\TIDN0SER\get[1].htm (Trojan.Hiloti) -> No action taken.
C:\Documents and Settings\All Users\Application Data\34906022\36622.exe (Rogue.Multiple) -> No action taken.
C:\Documents and Settings\arne\Start Menu\Programs\Startup\siszyd32.exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\arne\Desktop\Security Tool.LNK (Rogue.SecurityTool) -> No action taken.
C:\Documents and Settings\arne\Application Data\avdrn.dat (Malware.Trace) -> No action taken.
C:\Documents and Settings\LocalService\Application Data\fvgqad.dat (Malware.Trace) -> No action taken.



I did an Avast with latest update and highest sensitivity. This time, unlike the scan during boot, Avast was able to kill off c:\windows\System32\Drivers\sueutewu.sys which had kept coming back to life before. (Possibly one of the other scans had previously killed whatever was re-viving it??) Here is the Avast warning log:
2/11/2009 4:54:02 PM 1234396442 SYSTEM 148 Sign of "JS:FakeAV-G [Trj]" has been found in "http://antimalware-internet-scan.com/promo/1/img/flist.js" file.
5/22/2009 2:33:55 AM 1242984835 SYSTEM 156 Function setifaceUpdatePackages() has failed. Return code is 0x20000004, dwRes is 20000004.
11/6/2009 10:26:38 PM 1257571598 SYSTEM 2040 AAVM - scanning warning: x_AavmCheckFileDirectEx: http://clients1.google.com/complete/search...story&cp=12 (C:\WINDOWS\TEMP\_avast4_\unp190580385.tmp) returning error, 0000A413.
12/20/2009 2:27:25 PM 1261344445 SYSTEM 128 Sign of "Win32:Trojan-gen" has been found in "C:\WINDOWS\TEMP\~TM34.tmp" file.
12/20/2009 8:59:06 PM 1261367946 SYSTEM 208 Sign of "Win32:Trojan-gen" has been found in "C:\WINDOWS\utpdpv.dll" file.
12/20/2009 9:03:33 PM 1261368213 SYSTEM 1908 Sign of "Win32:Trojan-gen" has been found in "C:\WINDOWS\utpdpv.dll" file.
12/20/2009 9:23:04 PM 1261369384 SYSTEM 1732 Sign of "Win32:Trojan-gen" has been found in "C:\WINDOWS\utpdpv.dll" file.
12/20/2009 9:31:42 PM 1261369902 SYSTEM 1812 Sign of "Win32:Trojan-gen" has been found in "C:\WINDOWS\utpdpv.dll" file.
12/22/2009 11:22:38 AM 1261506158 SYSTEM 1984 Function setifaceUpdatePackages() has failed. Return code is 0x20000004, dwRes is 20000004.
12/22/2009 11:22:38 AM 1261506158 SYSTEM 1984 An error has occured while attempting to update. Please check the logs.
12/22/2009 10:47:43 PM 1261547263 SYSTEM 212 Sign of "JS:Redirector-AP [Trj]" has been found in "http://afuiajbeeius.com/nte/gnh13.html" file.
12/22/2009 10:47:44 PM 1261547264 SYSTEM 212 Sign of "JS:FakeAV-CH [Trj]" has been found in "http://pcscanner2010.org/?code=1122" file.
12/22/2009 10:49:04 PM 1261547344 SYSTEM 212 Sign of "JS:Redirector-AP [Trj]" has been found in "http://afuiajbeeius.com/nte/gnh13%20.asp" file.
12/22/2009 10:49:14 PM 1261547354 SYSTEM 212 Sign of "JS:Redirector-AP [Trj]" has been found in "C:\Documents and Settings\arne\Local Settings\Temporary Internet Files\Content.IE5\DDYVUVKR\gnh13%20[1].htm" file.
12/22/2009 10:50:31 PM 1261547431 SYSTEM 212 Sign of "JS:Redirector-AP [Trj]" has been found in "http://afuiajbeeius.com/nte/gnh13%20.asp" file.
12/22/2009 10:50:56 PM 1261547456 SYSTEM 212 Sign of "JS:FakeAV-CH [Trj]" has been found in "http://pcscanner2010.org/?code=1122" file.





I ran Dr. Web according to the following instructions:

Computer ProDec 14 2009, 05:48 AM
Let's try Dr. Web:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

There were no viruses found. However, Dr. Web 'noticed' a residual problem in my hosts file (c:\Windows\system32\drivers\etc\hosts) that showed google and yahoo being redirected, and replaced it with the default file that has no re-directions. I think this cured trouble with the browsers, which had remained even after all the virus scans removed malware.




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