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Malware sending e-mails when booting in normal mode

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4 replies to this topic

#1 MikeInIL


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Posted 22 December 2009 - 12:54 AM


This evening I clicked on a link to a website forwarded from a coworker and my machine was apparently infected by some form of malware. I have Symantec Antivirus and shortly after visiting the suspect website, began receiving messages that "an encrypted email connection" had been detected, and messages that my ISP had rejected my outgoing email due to it being malformed or being identified as spam. I was up to about 50 such messages and unable to do anything else, so I turned off my computer and restarted in safe mode.

A scan using Symantec Antivirus found nothing, so I downloaded and ran a full scan with Malwarebytes. It found a number of items (log at the bottom of this posting). After fixing those detected problems, I rebooted in Normal mode to see if everything had been fixed (all seemed okay initially) but I decided to download AdAware to run that as well. After I had my browser open for about 30 seconds, however, I started getting the Symantec warnings about the encrypted email connection again (this was without my email client being open). In about 30 seconds, I had 80 messages indicating that that many email attempts had failed. I had to shut down again to stop the process and rebooted in safe mode. When I re-ran Malwarebytes and Symantec Antivirus, they found nothing. I also ran the TrendMicro free virus scan and it found nothing.

Any advice on next steps would be greatly appreciated.

Thanks much,

Here's the Malwarebytes Log:

Malwarebytes' Anti-Malware 1.42
Database version: 3406
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

12/21/2009 8:01:06 PM
mbam-log-2009-12-21 (20-01-06).txt

Scan type: Full Scan (C:\|)
Objects scanned: 218171
Time elapsed: 42 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 12
Registry Values Infected: 5
Registry Data Items Infected: 1
Folders Infected: 2
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{beac7dc8-e106-4c6a-931e-5a42e7362883} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{beac7dc8-e106-4c6a-931e-5a42e7362883} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{beac7dc8-e106-4c6a-931e-5a42e7362883} (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\gvtl (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\61704018 (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ttool (Spyware.Passwords) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysgif32 (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ctfmon (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: lbdfcspw.dll -> Delete on reboot.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\61704018 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\lbdfcspw.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\61704018\61704018.exe (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
C:\WINDOWS\sr882388.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~TM569.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\_ex-08.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gamevancelib32.dll (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\~TM56C.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\ars.cfg (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gamevance32.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gvtl.dll (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\gvun.exe (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Program Files\Gamevance\icon.ico (Adware.Gamevance) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.

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#2 Computer Pro

Computer Pro

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Posted 22 December 2009 - 10:21 PM

Hello and welcome to Bleeping Computer. My name is Computer Pro and I will be helping you with your issues.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. Then bullet the immediate notification bubble. Finally, press submit.

Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#3 MikeInIL

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Posted 23 December 2009 - 02:41 AM

Thanks. It took me a number of tries to complete the recommended steps. I started in safe mode, but wasn't able to complete the SUPER install until I rebooted in normal mode, but kept having the email warnings pop up due to the malware. Eventually, I did get both programs installed. I got halfway through the scan before the warnings started again and was able to create the first log below. After restarting, I re-ran the scan and saved the second log. Here they are:

Log 1:
Application Version : 4.32.1000

Core Rules Database Version : 4405
Trace Rules Database Version: 2238

Scan type : Complete Scan
Total Scan Time : 00:28:27

Memory items scanned : 492
Memory threats detected : 0
Registry items scanned : 6128
Registry threats detected : 16
File items scanned : 11821
File threats detected : 0




Log 2:

SUPERAntiSpyware Scan Log

Generated 12/23/2009 at 01:23 AM

Application Version : 4.32.1000

Core Rules Database Version : 4405
Trace Rules Database Version: 2238

Scan type : Complete Scan
Total Scan Time : 01:11:40

Memory items scanned : 276
Memory threats detected : 0
Registry items scanned : 6155
Registry threats detected : 0
File items scanned : 82904
File threats detected : 4



Thanks much,

#4 MikeInIL

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Posted 23 December 2009 - 10:51 AM

UPDATE: The problem seems to be fixed! After rebooting in normal startup mode, I no longer see the outgoing email messages.

Thanks for all the help!

#5 Computer Pro

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Posted 23 December 2009 - 01:42 PM

Very good. Now that everything is clear:

Create a new Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
Go to Start > Programs > Accessories > System Tools and click "System Restore".
Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then use Disk Cleanup to remove all but the most recently created Restore Point.
Go to Start > Run and type: Cleanmgr
Click "Ok"
Disk Cleanup will scan your files for several minutes, then open.
Click the "More Options" Tab.
Click the "Clean up" button under System Restore.
Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
Click Yes, then click Ok.
Click Yes again when prompted with "Are you sure you want to perform these actions?"
Disk Cleanup will remove the files and close automatically.
Computer Pro

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