Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser redirects and/or pop-ups


  • Please log in to reply
24 replies to this topic

#1 ebrian

ebrian

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 21 December 2009 - 08:59 PM

Hi,

I've been having problems for the past couple of days. Normally when/if I find things on my computer I go online and just find solutions but I haven't been able to find anything up to this point.

My wife first noticed that IE would redirect to weird search sites when clicking on links in Google search. Then I started noticing even on Firefox that extra tabs would open up, and it always seemed to be the same ones, like Luxury Link, or QuitSmokingSolution, or MyChurchLife.org. Heck, it's pretty random, I'm not sure if listing them all out will help? Another thing I noticed is trying to go to any legitimate anti-virus website will just redirect to random sites. The only way I found this place was I went with "Cached" page instead which opened the page using the IP address which I guess the trojan didn't recognize to redirect me.

I'm using Chrome right now but it's having the same problems.

Another thing I noticed is that I can no longer Hibernate my laptop.

I have tried a few things, including checking out sites where people had the same problem as I did. I went to a TechGuy forum to do some searching, but the instructions got to the point of using ComboFix and I didn't want to touch that because I'm no expert. Tried a few of those online free scans from McAfee and one other site, basically just the standard anti-virus sites I actually know are legit. None of those found anything.

I downloaded Windows Defender, which found something called "Hiloti", and I had it removed but it didn't make any difference. I also tried HJT, but I'm not familiar enough with the various processes my laptop runs so I didn't bother much with the results.

I've also tried SDFix, rebooted in safe mode and did the scan, then rebooted back and did more scans.

Still the same thing -- redirection of websites, especially when try to hit anti-virus sites. Lots of pop-ups, some of which are inappropriate but all in all, pretty random.

I can't think of anything else I can help with.. I'm wireless internet, on a Toshiba Laptop. Windows XP SP2.

Thanks.

Edited by ebrian, 21 December 2009 - 09:02 PM.


BC AdBot (Login to Remove)

 


#2 MATTSPCHELP

MATTSPCHELP

  • Members
  • 196 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Leicester, United kingdom
  • Local time:02:40 PM

Posted 21 December 2009 - 09:04 PM

Try opening Internet Explorer and doing the following Tools->internet options->Advanced -> RESET (all history , bookmarks will be lost)
Microsoft Certified Desktop Support Technician

#3 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 21 December 2009 - 10:00 PM

Hi, I've followed your instructions. Same thing still, any link I click on Google searches seem to redirect elsewhere.

Also, it's not just restricted to IE, it's happening in Chrome as well as Firefox. I've noticed some other people with similar problems, but I think I need to wait for someone to help me individually?

#4 Computer Pro

Computer Pro

  • Members
  • 2,448 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:40 AM

Posted 21 December 2009 - 10:13 PM

Hello and welcome to Bleeping Computer. My name is Computer Pro and I will be helping you with your issues.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. Then bullet the immediate notification bubble. Finally, press submit.


Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#5 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 21 December 2009 - 11:20 PM

Okay, I've done what you've instructed. Here is the contents of the log file:

Malwarebytes' Anti-Malware 1.42
Database version: 3407
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

12/21/2009 11:13:36 PM
mbam-log-2009-12-21 (23-13-36).txt

Scan type: Full Scan (C:\|)
Objects scanned: 206894
Time elapsed: 46 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 4
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{77fef28e-eb96-44ff-b511-3185dea48697} (Trojan.Cinmus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{77fef28e-eb96-44ff-b511-3185dea48697} (Trojan.Cinmus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e5d5d4a1-17f0-41d7-b1c6-0979f91e6f46} (Adware.BDSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a7f05ee4-0426-454f-8013-c41e3596e9e9} (Trojan.Cinmus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Baidu (Trojan.Cinmus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\registrymonitor1 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: uinarfr0.dll -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Brian Yao\Application Data\Baidu (Trojan.Cinmus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Brian Yao\Application Data\Baidu\Toolbar (Trojan.Cinmus) -> Quarantined and deleted successfully.
C:\Program Files\Baidu (Adware.Baidu) -> Quarantined and deleted successfully.
C:\Program Files\Baidu\Toolbar (Adware.Baidu) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\uinarfr0.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\SDFix\dummy.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\SDFix\apps\dummy.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP646\A0047177.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP647\A0047273.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP647\A0047278.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

#6 Computer Pro

Computer Pro

  • Members
  • 2,448 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:40 AM

Posted 21 December 2009 - 11:23 PM

Next:

Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.



Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#7 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 22 December 2009 - 06:47 AM

I've followed your instructions for ATF and SAS. Here are the results:
--

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/22/2009 at 00:47 AM

Application Version : 4.32.1000

Core Rules Database Version : 4401
Trace Rules Database Version: 2235

Scan type : Complete Scan
Total Scan Time : 01:08:59

Memory items scanned : 616
Memory threats detected : 0
Registry items scanned : 6118
Registry threats detected : 0
File items scanned : 76000
File threats detected : 4

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP647\A0047325.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP647\A0047326.SYS
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP647\A0047327.SYS

Rogue.Agent/Gen-Nullo[DLL]
C:\WINDOWS\SYSTEM32\ATSDRVE.DLL

---
What's next?

#8 Computer Pro

Computer Pro

  • Members
  • 2,448 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:40 AM

Posted 22 December 2009 - 11:29 AM

How are things running now?
Computer Pro

#9 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 22 December 2009 - 03:24 PM

Hi, I'm at work right now so I can't tell you til I get home, in about 3 hours.

I wasn't sure if we were done yet so I didn't do any web browsing.. but what I did notice, was I still was unable to Hibernate the laptop. When I select Hibernate, it flashes for a moment in that "Saving settings" light blue screen, and then it went straight back to desktop. Something tells me this had nothing to do with the spyware/malware redirecting websites though, so..

Like I said I'll get back to you in a few hours.

#10 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 22 December 2009 - 06:03 PM

Hi, I'm using the computer now. I'm finding that more of the links off Google searches work, but there are still some redirects going on. Some links will go to other search engines like "Business Bottle", or "Smart Technik" instead of the actual pages.

Thanks for the help by the way -- do you have any other suggestions I can try?

#11 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 22 December 2009 - 09:29 PM

Hey there..

One thing I was wondering about, the program ATF clears the cache/history for Firefox and IE -- does it work for Chrome? I wonder if maybe those history links stayed and that's the reason why I still have the same problems as before. Any more suggestions would be greatly appreciated.

#12 Computer Pro

Computer Pro

  • Members
  • 2,448 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:40 AM

Posted 22 December 2009 - 09:31 PM

No it doesnt work for Chrome, but it should not make a difference.

Lets run Dr. Web:

Please download Dr. Web the free version & save it to your desktop. DO NOT perform a scan yet.

Scan with Dr. Web Cureit as follows:
Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).
If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
Now put a check next to Complete scan to scan all local disks and removable media.
In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
In the top menu, click file and choose save report list.
Save the DrWeb.csv report to your desktop.
Exit Dr.Web Cureit when done.
Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Computer Pro

#13 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 22 December 2009 - 10:00 PM

Is this setup file correct? Called "mkt3d59t.exe"? I just want to be sure I haven't been redirected to a malicious website.

#14 Computer Pro

Computer Pro

  • Members
  • 2,448 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:40 AM

Posted 22 December 2009 - 10:01 PM

It is correct. It is randomly named so malware doesnt block it.
Computer Pro

#15 ebrian

ebrian
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:08:40 AM

Posted 23 December 2009 - 01:06 AM

Okay, I've done the Dr Web procedure, here are the results:

Process in memory: C:\WINDOWS\system32\svchost.exe:960;;BackDoor.Tdss.565;Eradicated.;
SDFix.exe\SDFix\apps\Process.exe;C:\Documents and Settings\Brian Yao\Desktop\SDFix.exe;Tool.Prockill;;
SDFix.exe;C:\Documents and Settings\Brian Yao\Desktop;Archive contains infected objects;Moved.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Incurable.Moved.;
A0047377.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP649\A0047377.exe;Tool.Prockill;;
A0047377.exe;C:\System Volume Information\_restore{CD0BACDB-7BB8-4982-9127-7CA9CF228C78}\RP649;Archive contains infected objects;Moved.;


-- as far as I can tell it's still the same thing happening. I did a search on google for "antivirus", and any link I click from the list of hits redirects elsewhere.

Edited by ebrian, 23 December 2009 - 01:09 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users