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IE and Firefox redirecting every single link


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21 replies to this topic

#1 kanaru

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Posted 21 December 2009 - 05:56 PM

Hi

On both IE and Firefox, every link I click on redirects me to some random search engine with random search results. These include "thewidgetlibrary" and "searchfindsite". Occasionally, I'll just get blank pages.

Any help would be greatly appreciated!


Oh, my OS is windows vista.

Edited by kanaru, 21 December 2009 - 05:58 PM.


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#2 Computer Pro

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Posted 21 December 2009 - 06:01 PM

Hello and welcome to Bleeping Computer. My name is Computer Pro and I will be helping you with your issues.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. Then bullet the immediate notification bubble. Finally, press submit.


Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 kanaru

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Posted 21 December 2009 - 07:25 PM

Malwarebytes' Anti-Malware 1.42
Database version: 3406
Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

12/21/2009 4:18:46 PM
mbam-log-2009-12-21 (16-18-46).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 225391
Time elapsed: 1 hour(s), 12 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Users\User\AppData\Local\Temp\ntload.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\notepad (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\User\AppData\Local\Temp\ntload.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\User\ntload.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.lnk (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\User\AppData\Local\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.





here it is! thank you so much!

#4 Computer Pro

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Posted 21 December 2009 - 10:09 PM

Next:

Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.



Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#5 kanaru

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Posted 22 December 2009 - 05:40 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/22/2009 at 00:10 AM

Application Version : 4.32.1000

Core Rules Database Version : 4401
Trace Rules Database Version: 2235

Scan type : Complete Scan
Total Scan Time : 00:29:09

Memory items scanned : 804
Memory threats detected : 0
Registry items scanned : 6755
Registry threats detected : 0
File items scanned : 24219
File threats detected : 26

Adware.Tracking Cookie
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@content.yieldmanager[3].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@content.yieldmanager[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@specificclick[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@ad.yieldmanager[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@serving-sys[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@hitbox[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@adserve.mizzenmedia[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@msnportal.112.2o7[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@counter.surfcounters[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@advertising[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@apmebf[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@bellcan.adbureau[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@bs.serving-sys[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@2o7[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@ads.cnn[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@atdmt[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@doubleclick[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@ehg-eset.hitbox[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@fastclick[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@mediaplex[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@microsoftwllivemkt.112.2o7[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@revsci[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@stat.youku[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@statse.webtrendslive[2].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@tribalfusion[1].txt
C:\Users\User\AppData\Roaming\Microsoft\Windows\Cookies\Low\user@uk.findstuff[2].txt


thank you!

#6 Computer Pro

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Posted 22 December 2009 - 11:37 AM

How are things now?
Computer Pro

#7 kanaru

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Posted 22 December 2009 - 03:47 PM

Things are all good now! Thank you so much!

#8 Computer Pro

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Posted 22 December 2009 - 09:38 PM

Then it's cleanup time! :thumbsup:

I see that you are running Windows Vista Service Pack 1. The Latest Version is Service Pack 2. Running an outdated service pack exposes your computer to numerous security vulnerabilities. This may be why you got the virus that you received. It got through a security hole.

To fix these security holes, please use the Windows Update program. It can be found under your Start Menu.

Make sure to run the updating tool until all of the updates that it says are needed are installed. This may require a reboot after a set of updates, and then visiting the program again, there may be another set. Do this until it says that no more updates are availiable.

Running the updating tool will patch all of those security vulnerabilities and prevent possible future attacks.
Computer Pro

#9 kanaru

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Posted 23 December 2009 - 03:00 PM

okay i updated and stuff, but now there's a new problem with my computer :flowers:

There's suddenly this program called Antivirus Live popping up and it keeps telling me I have all these viruses and stupid things :thumbsup: I can't exit the program, and it doesn't show up on any of my program lists :trumpet: Also, it keeps killing my task manager. Malwarebytes also won't run.

Thank you for your help!

#10 Computer Pro

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Posted 23 December 2009 - 03:08 PM

Let's run Rkill:

Please download Rkill by Grinler and save it to your desktop.

Link 2
Link 3
Link 4


Double-click on the Rkill desktop icon to run the tool.
If using Vista, right-click on it and Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.

Do not reboot the computer or you will have to run it again


Then try to run Malwarebytes.
Computer Pro

#11 remykimes

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Posted 23 December 2009 - 03:48 PM

i am having all the same problems.. i have a topic posted already... if you could help me as well....

#12 kanaru

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Posted 24 December 2009 - 09:29 PM

Hi I still couldn't run Malwarebytes for some reason, so I ran SUPERantispyware instead. The problems seem to be gone, but is there anything else I should do?


Thank you!

#13 Computer Pro

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Posted 24 December 2009 - 09:49 PM

After running SAS, are you able to run Malwarebytes?
Computer Pro

#14 kanaru

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Posted 25 December 2009 - 12:34 AM

yep! Ran it just now, log shows nothing infected.

Thank you so much!

#15 Computer Pro

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Posted 25 December 2009 - 10:34 PM

How are things running now?
Computer Pro




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