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Unable to log into desktop [Moved]


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5 replies to this topic

#1 Techguy27

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Posted 21 December 2009 - 05:16 PM

I have a user with a machine that is unable to log into the desktop. It logs in, and than immediately logs out.

When I have seen this in the past, it is a corrupt, missing, or infected userinit.exe file. Easily replaced via recovery console.

In this instance, I have renamed the userinit.exe to userinit.jkl, and have expanded the userinit.ex_ from the install media. (XP Home SP2)

I have also ran chkdsk /r

When the system boots, I am not able to boot into safe mode. I get a blue screen with the error to go run check disk.
When I boot into normal mode, I receive the same error of not being able to log in.

I am a little stumped at the moment as to how to get in and run some removal tools.
I'd appreciate if anyone can point me in the right direction. I've begun to wonder if I'm after the wrong file in recovery console.

-Thank you

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#2 Orange Blossom

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Posted 21 December 2009 - 09:31 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Techguy27

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Posted 21 December 2009 - 11:10 PM

Unable to post log, due to not being able to log into windows.

User has given information leading to the conclusion that the system is infected with malware.

#4 AustrAlien

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Posted 22 December 2009 - 06:53 AM

Try the following ...
Fix Windows Xp Logon/Logoff Loop ...... thinkinginpixels
http://thinkinginpixels.com/quick-fixes/fi...onlog-off-loop/
AustrAlien
Google is my friend. Make Google your friend too.

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#5 Techguy27

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Posted 22 December 2009 - 03:06 PM

That is a handy ISO.

Thanks for the link. I was able to log in and start running some malware removers.

This topic can be closed.

#6 AustrAlien

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Posted 22 December 2009 - 03:13 PM

That is a handy ISO ......... Thanks for the link. I was able to log in and start running some malware removers.

It is indeed a very handy link.

Pleased to see that it worked for you and the system is up and running again.
Thank you for letting us know.
AustrAlien
Google is my friend. Make Google your friend too.

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