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re installing video adapters......HOW?


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#1 SupaSpirm

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Posted 21 December 2009 - 02:46 PM

ok .... so i keep getting stop errors on my pc. i either get 0x8e, or 0x7b.

so it has to be one or two of my drivers. maybe all, idk. the point is, i need to know how to disable and re install them.
i know i need the recovery console, but how do i find the name of the correct drivers?




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#2 thrillhouse

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Posted 21 December 2009 - 02:52 PM

you could check event viewer (Start, run, eventvwr)

#3 hamluis

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Posted 21 December 2009 - 04:35 PM

To get clues to the offending drivers...

a. Look at the error message itself on the BSOD. It sometimes (not always) names what Windows considers the problem.

b. Do a search of your C:/Windows partition for any files with the .dmp file extension. These are generated as the result of BSODs. Before doing this search, enable view of all system and hidden files.

If you find any .dmp files, proceed with Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/.

FWIW: Basic reference for descriptions of STOP errors, http://www.aumha.org/a/stop.htm.

Louis

#4 SupaSpirm

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Posted 21 December 2009 - 04:38 PM

thanx.... the problem is that i cant even get past the logon screen. i cant even get in safemode. right now im using a pc that barely has 10 gigs on hard disk.... its the only way i can get on the net.

#5 SupaSpirm

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Posted 21 December 2009 - 04:43 PM

to hamluis...
thanks for the info.
i go into the recovery console to do that, correct?
c:/windows> enable
c:/windows> partition

#6 hamluis

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Posted 21 December 2009 - 04:52 PM

...then you clearly mistated your problem and situation in your original post.

System manufacturer and model?

Do you have a Microsoft Genuine XP CD?

Does your system come with the XP Recovery Console installed?

FWIW: There are all kinds of drivers that can cause the system not to boot if they are damaged...some are hardware, some relate to programs installed (e.g., AV, video-editors, graphic-editors), some are Windows drivers.

Posting the detail of your BSODs...would be better than what you have supplied thus far...in leading to good suggestions about what may have occurred and why.

I almost forgot...malware items tend to have drivers also. These do not have to be damaged to cause problems.

Louis

#7 SupaSpirm

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Posted 21 December 2009 - 07:11 PM

I apologize for my noobidity :thumbsup:

I do have a genuine xp cd

I do have the xp recovery console (I had combo fix)

i own a kds usa amd sempron 2800+ with 2 gigs ram, via kt600 chipset, circa 2005.

my stop message was 0x0000007b (0xf789e528,0xc0000034,0x00000000,0x00000000)

i look up what it says, but i guess i have trouble understanding it.

but b4 this one, i had a stop error which ended in 8e instead of 7b.......

#8 hamluis

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Posted 21 December 2009 - 07:28 PM

OK, thanks :thumbsup:.

First things first...let's see if we can run the chkdsk /r command on your Windows partition...from the Recovery Console.

Once that completes, see if we can get a normal boot.

Louis

#9 SupaSpirm

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Posted 21 December 2009 - 09:57 PM

dude,
i tried that like six times..... and when it actually boots up, it takes at least a 1/2 hour to open a menu.
other than that, nothing. i havent tried restarting it on safe mode yet.

#10 SupaSpirm

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Posted 21 December 2009 - 11:07 PM

this time im getting the other stop error

0x0000008e(0xc0000005,0xbf81e7b6,0xf7566a6c,0x00000000)


AAAAAAAAHHHH! :thumbsup: :flowers:

#11 SupaSpirm

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Posted 21 December 2009 - 11:10 PM

win32k.sys- address bf81e7b6 base at bf800000, datestamp 4a8564c7 was the rest of that last stop message......

#12 hamluis

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Posted 22 December 2009 - 09:32 AM

Since you cannot boot into Windows...there's not a lot that I personally can suggest.

Others here with more knowledge may be able to do so.

Louis

#13 SupaSpirm

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Posted 22 December 2009 - 04:02 PM

you did all you could louis, and it was more than enough. maybe i should throw in the towel and take it to a pro to fix it. cant say i didnt have fun and learned a lot :trumpet: :thumbsup: :flowers:

#14 hamluis

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Posted 22 December 2009 - 05:21 PM

Well...I make it a habit to always try a clean install of Windows...any time that I get the urge to take my system to a computer shop.

The clean install doesn't cost as much and doesn't take as long.

Louis

#15 SupaSpirm

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Posted 27 December 2009 - 01:02 AM

that is very true. i was just hoping that i can save my files on it. but if i cant fix it, what's the point? might as well start fresh.
again, thanx for the advice. :thumbsup:




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