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Worm:Win32/Emold.U detected


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2 replies to this topic

#1 a-non-y-moose

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Posted 21 December 2009 - 11:31 AM

my desktop changed and it had a warning saying I have been infected. Also, I couldn't start Task Manager. One or several popups started telling me to download removal tools. I did not trust these and didn't download anything. I updated my windows defender and ran scans. It did detect and removed different stuff with name variations of the one above. Still my desktop had the warning and I couldn't change the desktop image. I installed Microsoft Security Essentials and ran. Again it detected and remove same virus mentioned above but desktop remained the same.

I searched online what to do if I can't change desktop and start Task Manager. Online I found instructions how to go into Regedit and delete in Policy so I can now change desktop picture and start Task Manager.

But I still get popups windows with add. I get these in Chrome and in Explorer. Problem originally started when I was browsing in Chrome.

My ISP provide a free Anti-Virus program so I downloaded that and ran it. My ISP is cbeyond and the anti-virus program is called F-secure. After running all scans several time problem still persist. Popups keep coming. Just a minute a go I was prompted to fill an online survey for BleepingComputer. It looked legit so I filled it out in an effort to give something back to this site that I hope will help me solve this. After I filled it out it offered me some products and I realized it was the virus again.

It seems the Anti-Virus program is not able to remove this. Today an application tried to access the internet called WilaWape.dll. I denied access to internet since I am not aware of any program on my computer with that name.

When I read log of the anti-virus software it states that it did found a riskware named: PSWTool.Win32.SnadBoy.2011. This keeps coming back after each scan. See attached scanning report.

When I reboot the computer it tells me it couldn't find program Logon.exe. I think that was installed by the virus but it looks like the anti-virus software removed it but it still tries to start after each reboot.

I have Windows XP Professional, Version 2002, Service Pack 3.

Thank you for assisting me.

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#2 garmanma

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Posted 21 December 2009 - 11:45 AM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

You will also be instructed to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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#3 Orange Blossom

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Posted 21 December 2009 - 09:46 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/280488/infected-with-wormwin32emoldu/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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