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res://ieframe.dll/dnserrordiagoff.htm - problem

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#1 witto


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Posted 21 December 2009 - 10:37 AM

Would be really grateful if anyone could help with this....as i know next to nothing about PC's... :flowers:

I was hapilly surfing for hours the other day, then turned everything off as normal. A couple of hours later tried to go back on the web, only to get the gumff that says 'unable to display the web page'.

I tried to open Norton Internet Security 2009 - but no joy. :trumpet:
Tried to open Malwearebytes - but no joy. :inlove:
After a bit of playing around, I realised that I saw "res://ieframe.dll/dnserrordiagoff.htm" flash up in the bottom corner of the page.
Also, I could only get onto the web via Safe Mode With Networking - but thats giving the same res://ieframe.dll/dnserrordiagoff.htm error now.

Incase you need to know, I'm running on XP with recently upgraded to IE8.

Would be grateful for any replies / help....Thanks. :thumbsup:

Edited by witto, 21 December 2009 - 10:38 AM.

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#2 boopme


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Posted 21 December 2009 - 02:49 PM

Try running Rkill off a USB or CD drive.. if you cannot get it with Safe/networking.
Run it as soon as the pc starts and you can see the external drive. Then MBAM(malwarebytes) as quickly as you can before the malware grabs ho;d. You may need several attempts.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.
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#3 witto

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Posted 21 December 2009 - 05:01 PM

Hi, thanks for getting in touch...

I've managed to get back online via Safe/Networking (for now), I saved the RKill to desktop and ran it - got the black DOS box, but unable to run/open Malwarebytes to scan.

Thought i'd also mention that I previous to posting my original thread, i tried to perform a System Restore, but that fails as the 'Next' button does nothing when pressed.


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