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HJT Log


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7 replies to this topic

#1 bandmom

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Posted 16 August 2005 - 11:52 AM

Please check m y HJT log. My husband tried to get rid of Aurora and I think he may have suceeded but my computer still runs slow. I have run the AdAware and Spybot and Microsoft Antispyware and still get spyware that cannot be deleted. Please help!

Logfile of HijackThis v1.99.1
Scan saved at 11:57:17 AM, on 8/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\196_150_ni.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [196_150_ni] C:\WINDOWS\System32\196_150_ni.exe
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\Aim95\aim.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {4571B32E-3487-4A20-B86E-2A8D848AB893} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {5DDF9867-D495-44F4-8A73-9254B0893348} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {C98CB324-5723-4849-9E58-6C658C2CF40E} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Thanks !
Bandmom

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#2 perculator

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Posted 18 August 2005 - 02:55 AM

Hello and Welcome to BleepingComputer

Download the Killbox.
Unzip it to the desktop
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Open the Misc Tools Session"
  • Click on the Box that says "Uninstall Manager"
  • Click on the button "Save list"
  • Copy and past the List onto your post
Start hijack this and put ac check at the following lines

O4 - HKCU\..\Run: [196_150_ni] C:\WINDOWS\System32\196_150_ni.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe

Now click Fix Checked

And close hijack this




Double-click on Killbox.exe to run it. Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\System32\196_150_ni.exe

For this file, put a mark next to "Delete on Reboot". Copy and paste this file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer Yes
If your computer does not restart automatically, please restart it manually.

After the restart

Run a full Ewido scan and post the result here.
Don’t forget to post the uninstall-list you made too

#3 bandmom

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Posted 20 August 2005 - 09:36 PM

Here are the logs and thanks!

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:32:10 PM, 8/20/2005
+ Report-Checksum: D93442A1

+ Scan result:

:mozilla.17:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.27:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.28:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.30:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.31:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.35:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.39:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.40:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.43:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.44:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.45:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.46:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.47:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.49:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.50:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.51:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.52:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.53:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.55:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
:mozilla.62:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.77:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.79:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Bluestreak : Cleaned with backup
:mozilla.80:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.81:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.82:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.83:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.84:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.85:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.86:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.92:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
:mozilla.102:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
:mozilla.103:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.104:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.105:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Burstnet : Cleaned with backup
:mozilla.115:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.116:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.118:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.140:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.141:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.142:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.143:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.160:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Overture : Cleaned with backup
:mozilla.194:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.195:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.196:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.197:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Hitslink : Cleaned with backup
:mozilla.204:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Coremetrics : Cleaned with backup
:mozilla.205:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.213:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.214:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.215:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.216:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.221:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.222:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Ru4 : Cleaned with backup
:mozilla.230:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.231:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.232:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.233:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.234:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.235:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.236:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.237:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.243:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Falkag : Cleaned with backup
:mozilla.249:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.250:C:\Documents and Settings\Jack Ford\Application Data\Mozilla\Firefox\Profiles\default.w3w\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Jack Ford\Cookies\jack ford@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Jack Ford\Cookies\jack ford@casalemedia[1].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Jack Ford\Cookies\jack ford@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Jack Ford\Cookies\jack ford@servedby.advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Jack Ford\Cookies\jack ford@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/exdl.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/mqexdlm.srg -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/exul.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/javexulm.vxd -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/bbchk.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/msexreg.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088024.vxd/C:/WINDOWS/system32/instsrv.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088026.vxd/C:/WINDOWS/system32/nvms.dll -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP758\A0088026.vxd/C:/Program Files/NaviSearch/bin/nls.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110909.exe -> Worm.Mytob.bf : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110910.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110911.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110912.exe -> Spyware.NoName : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110913.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110914.exe -> Trojan.SecondThought.ak : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110915.exe -> TrojanSpy.VB.eh : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110916.exe -> TrojanDownloader.IstBar.er : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110917.exe -> Trojan.Downloader.reqlook : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110918.exe -> Worm.Mytob.bc : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110921.exe -> TrojanSpy.VB.eh : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110924.exe -> Worm.Mytob.bd : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP826\A0110927.exe -> Trojan.Agent.gp : Cleaned with backup


::Report End

And the Uninstall List:

3-D Fotocube
Ad-Aware SE Personal
Adobe Download Manager 1.2 (Remove Only)
Adobe PhotoDeluxe Home Edition 4.0
Adobe Photoshop Elements
Adobe Product/Adobe Studio Update 10/2001
Adobe Reader 6.0.1
Adobe SVG Viewer 3.0
Alchemy and Bejeweled Pack
Alohabob PC Relocator Ultra Control
BroadJump CorrectConnect Engine
Browser Mouse Browser Mouse 1.0
CleanUp!
Clic*Pic Gallery Creator
ClickArt® 300,000 Premier Image Pak
Conexant HSF V92 56K RTAD Speakerphone PCI Modem
Dell | Support
Dell ResourceCD
Dell Solution Center
DellTouch
Dolet Light for Finale
Easy CD Creator 5 Basic
Eraser
Eudora Pro 4.0.1
ewido security suite
Final Draft 6.0.5 Update
Finale 2003
FTP Explorer
Google Toolbar for Internet Explorer
HijackThis 1.99.1
hp deskjet 940c series (Remove only)
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
HP Precisionscan Pro 3.1
hp psc 1200 series
Image Resizer Powertoy for Windows XP
Intel Application Accelerator
Java 2 Runtime Environment Standard Edition v1.3.1_02
LiveReg (Symantec Corporation)
LiveUpdate 2.0 (Symantec Corporation)
Logitech Desktop Messenger
Logitech User's Guide
Macromedia Fireworks 3
MailWasher Pro
Microsoft AntiSpyware
Microsoft Money 2000 Standard Edition
Microsoft Office XP Professional with FrontPage
Microsoft Reader
MidiNotate Composer
MidiNotate Musician
Mozilla Firefox (0.9.3)
MSN Messenger 6.0
MultiMediaNavigator
MUSICMATCH Jukebox
Norton Internet Security
NoteWorthy Composer
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
Pop-Up Stopper
PRO200WL
QuickTime
RagTag
RealPlayer
RollerCoaster Tycoon 2
ScanWizard 5
ScreenPrint32 v3.3
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB903235)
Shockwave
Shockwave Player
Sibelius Scorch
SimCity 3000
Spybot - Search & Destroy 1.3
Support.com Software
The Sims Deluxe Edition
Turbo Lister
Tweak UI
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Viewpoint Media Player (Remove Only)
Webshots Desktop
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2

#4 perculator

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Posted 21 August 2005 - 05:03 AM

and a fresh hijack this log too please.

#5 bandmom

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Posted 21 August 2005 - 09:15 AM

Sorry! here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 9:29:52 AM, on 8/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\Aim95\aim.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Help - {4571B32E-3487-4A20-B86E-2A8D848AB893} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {5DDF9867-D495-44F4-8A73-9254B0893348} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {C98CB324-5723-4849-9E58-6C658C2CF40E} - http://www.comcastsupport.com (file missing) (HKCU)
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa...ash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Thanks,
Bandmom

#6 perculator

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Posted 22 August 2005 - 07:53 AM

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options"
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Prefetch files
  • Scan local drives for temporary files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

Once it's done, press Close. Reboot the system. This will remove files that were in use during the scan.

how is your system running now?

#7 bandmom

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Posted 22 August 2005 - 08:56 AM

Much better! Thank you so much

Bandmom

#8 perculator

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Posted 24 August 2005 - 03:21 AM

your log looks clean


Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware, Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




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