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Browser hijack and pop ups, cause unknown


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#1 canadiantoast

canadiantoast

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Posted 21 December 2009 - 01:07 AM

Hi. My browser was being hijacked (urls being redirected) and pop up ads for various companies (legit ones) were popping up constantly. I ran a full scan with the following: Ad-Aware, Spybot S&D, Anti-Malware, and NOD32 and none of them were able to pick anything up. Frustrated, I downloaded and ran ComboFix already so if you need me to post the log from that, I can. I have noticed that the pop ups and hijacking have stopped but I am not sure if it removed everything. If someone can please help me figure out whether my system is now completely clean, that'd be great.

The DDS and RootRepeal logs pasted below are from AFTER I ran ComboFix so please let me know if there's any further actions I need to take. I have not made any further changes as a result of the DDS/RR logs.

Thank you.

---------------------------------------------------------------------------------

DDS (Ver_09-12-01.01) - NTFSx86
Run by Toast at 18:08:34.46 on 2009/12/20
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.932.81.1033.18.2014.1390 [GMT -5:00]

AV: ESET NOD32 Antivirus 3.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: Sygate Personal Firewall Pro *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\svchost -k DcomLaunch
svchost.exe
C:\Windows\System32\svchost.exe -k netsvcs
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Windows\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Windows\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Windows\system32\emaudsv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\TPHDEXLG.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Documents and Settings\Toast\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Toast\Desktop\dds.scr
C:\Windows\system32\conime.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [STYLEXP] c:\program files\tgtsoft\stylexp\StyleXP.exe -Hide
uRun: [SansaDispatch] c:\documents and settings\toast\application data\sandisk\sansa updater\SansaDispatch.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [TpShocks] TpShocks.exe
mRun: [PSQLLauncher] "c:\program files\thinkvantage fingerprint software\launcher.exe" /startup
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SmcService] c:\progra~1\sygate\spf\smc.exe -startgui
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32
StartupFolder: c:\docume~1\toast\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
DPF: {74FFE28D-2378-11D5-990C-006094235084} - hxxps://www-307.ibm.com/pc/support/access/aslibmain/content/IbmEgath.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {91D4B4D5-E368-40AB-8F53-A37FA634B471}
DPF: {BE415DD9-C50D-46AA-9B5D-37F2EEBBBFE6} - hxxps://www-307.ibm.com/pc/support/access/aslibmain/content/AcpControl.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: tpfnf2 - c:\program files\lenovo\hotkey\notifyf2.dll
Notify: tphotkey - c:\program files\lenovo\hotkey\tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
LSA: Authentication Packages = msv1_0 relog_ap
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\toast\applic~1\mozilla\firefox\profiles\jtm214lj.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.bulletin.uwaterloo.ca/
FF - plugin: c:\documents and settings\toast\application data\mozilla\firefox\profiles\jtm214lj.default\extensions\npminuwet@uwaterloo.ca\plugins\npminuwet.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0015-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2007-3-2 19760]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2007-12-21 33800]
R2 ekrn;Eset Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2007-12-21 468224]
R2 emaudsv;E-MU Audio Service;c:\windows\system32\emaudsv.exe [2006-11-20 10240]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-12-17 276816]
R2 smihlp;SMI Helper Driver (smihlp);c:\program files\common files\thinkvantage fingerprint software\drivers\smihlp.sys [2007-3-8 11152]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-12-17 19160]
S3 emusba10;E-MU USB-Audio 1.0 Driver;c:\windows\system32\drivers\emusba10.sys [2006-11-20 142208]
S4 BrlAPI;BrlAPI;c:\program files\cygwin\bin\cygrunsrv.exe --> c:\program files\cygwin\bin\cygrunsrv.exe [?]
S4 vsdatant;vsdatant; [x]

=============== Created Last 30 ================

2009-12-20 03:06:04 0 d-sha-r- C:\cmdcons
2009-12-20 03:03:36 77312 ----a-w- c:\windows\MBR.exe
2009-12-20 03:03:34 261632 ----a-w- c:\windows\PEV.exe
2009-12-20 03:03:34 161792 ----a-w- c:\windows\SWREG.exe
2009-12-20 03:03:33 98816 ----a-w- c:\windows\sed.exe
2009-12-18 04:17:11 0 d-----w- c:\docume~1\toast\applic~1\Malwarebytes
2009-12-18 04:17:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-18 04:17:05 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-18 04:17:05 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-18 04:17:04 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-17 21:44:59 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-17 21:44:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-12-17 16:04:39 0 d--h--w- c:\program files\Zero G Registry
2009-12-16 00:56:00 0 d-----w- c:\windows\system32\wbem\Repository
2009-12-16 00:55:31 0 d-----w- c:\program files\Lavasoft
2009-12-15 20:09:14 0 dc----w- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-12-15 20:09:07 0 d-----w- c:\program files\Lavasoft(2)
2009-12-15 09:10:19 0 d-----w- c:\documents and settings\toast\IECompatCache
2009-12-09 19:48:44 265728 -c----w- c:\windows\system32\dllcache\http.sys

==================== Find3M ====================

2009-10-29 07:45:38 916480 ------w- c:\windows\system32\wininet.dll
2009-10-21 05:50:12 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:50:12 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:45:12 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2007-07-09 22:32:29 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012007070920070710\index.dat

============= FINISH: 18:09:05.84 ===============






ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/12/20 18:15
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: dump_iastor.sys
Image Path: C:\Windows\System32\Drivers\dump_iastor.sys
Address: 0xAC5B1000 Size: 778240 File Visible: No Signed: -
Status: -

Name: giveio.sys
Image Path: giveio.sys
Address: 0xF7A51000 Size: 1664 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xA9417000 Size: 49152 File Visible: No Signed: -
Status: -

Name: speedfan.sys
Image Path: speedfan.sys
Address: 0xF798B000 Size: 5248 File Visible: No Signed: -
Status: -

Name: uphcleanhlp.sys
Image Path: C:\Windows\system32\Drivers\uphcleanhlp.sys
Address: 0xA9F84000 Size: 8960 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\TelerikCommon.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\2DF FreePlay Client.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\2DF FreePlay Client.exe.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Damdai.Forms.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Damdai.Forms.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Damdai.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Damdai.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\ICSharpCode.SharpZipLib.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\ICSharpCode.SharpZipLib.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\TelerikCommon.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Telerik.WinControls.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Telerik.WinControls.manifest
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Telerik.WinControls.UI.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Toast\Local Settings\Apps\2.0\3PK92WRC.5T0\4L2WZ50A.L7A\manifests\Telerik.WinControls.UI.manifest
Status: Locked to the Windows API!

SSDT
-------------------
#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8bb30

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8b6f0

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8b470

#: 137 Function Name: NtProtectVirtualMemory
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8bc50

#: 249 Function Name: NtShutdownSystem
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8b990

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8b8d0

#: 263 Function Name: NtUnloadKey
Status: Hooked by "C:\Windows\system32\Drivers\uphcleanhlp.sys" at address 0xa9f846d0

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\WINDOWS\system32\drivers\wpsdrvnt.sys" at address 0xb4d8bd60

==EOF==

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#2 canadiantoast

canadiantoast
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Posted 28 December 2009 - 06:45 PM

Hi, I'm just wondering if anyone has taken a look yet? It would be much appreciated. Thank you!


===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Elise - forum moderator

Edited by elise025, 29 December 2009 - 04:53 AM.


#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 03 January 2010 - 03:02 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 suebaby41

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Posted 14 January 2010 - 07:56 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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