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Symantec Email Proxy 'popups' Flooding Desktop


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8 replies to this topic

#1 frozenboricua

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Posted 20 December 2009 - 10:46 PM

Hi,

I am having problems with Symantec Email proxy pop-ups flooding the screen the minute I activate the wireless connection. I have turned off the Symantec email protection so that I can post here and figure out what's going on. Nothing so far.

Any help will be appreciated. I have a HijackThis log. I can post it upon request.

Thank you,

Rafa

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#2 Orange Blossom

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Posted 20 December 2009 - 10:55 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#3 MATTSPCHELP

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Posted 20 December 2009 - 11:00 PM

look in C:\Windows\System32 for loghours32.dll
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#4 frozenboricua

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Posted 20 December 2009 - 11:01 PM

Ok, thanks. Can anyone help? Again, I can post a HighjackThis log upon request.

Regards,
Rafa

look in C:\Windows\System32 for loghours32.dll


Thanks Matt.. I will. Be back in a minute.

R.

#5 frozenboricua

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Posted 20 December 2009 - 11:03 PM

Matt,
I found a loghours.dll in that directory, but no loghours32.dll.

R.

#6 MATTSPCHELP

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Posted 20 December 2009 - 11:09 PM

Nope ,thats not it , hmm ... next things next look for df22fc09.dll if there , delete it, also download http://www.superantispyware.com/ and perform a scan
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#7 frozenboricua

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Posted 20 December 2009 - 11:14 PM

Nope ,thats not it , hmm ... next things next look for df22fc09.dll if there , delete it, also download http://www.superantispyware.com/ and perform a scan


No df22fc09.dll. I will download the antispyware now and run a scan. I will get back to you with results. I appreciate your help.

R.

#8 frozenboricua

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Posted 20 December 2009 - 11:51 PM

Matt,
I ran the scan. It found two trojans. It seems the problem is fixed. I am connected and Symantec email protection is on. Everything is running as it should. Thank you very much!!! I will use SUPERAntiSpyware from now on.

R.

#9 MATTSPCHELP

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Posted 20 December 2009 - 11:52 PM

Not a problem R.

Regards

Matthew O'Grady
Microsoft Certified Desktop Support Technician




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