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Blue Screen Question


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#1 todd1584

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Posted 20 December 2009 - 08:20 PM

Ive been getting a few "blue screen of death" critical errors recently. I did not have any until a week ago and it has happened about 10 times this past week. The error stated Kernel_stack_inpage_error on the most recent one, I tried to reboot and it stated Inmountable_boot_Volume. I have run a registry cleaner and an Trendmicro homecall antivirus scan. The antivirus scan found and cleaned one rootkit and i have gotten the BSOD since that rootkit was cleaned. Any suggestions? Thanks Todd

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#2 Animal

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Posted 20 December 2009 - 08:23 PM

You might want to look further by following: How to receive help diagnosing Blue Screens and Windows crashes Hope that helps you gain more information towards the root of your issue.

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#3 hamluis

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Posted 20 December 2009 - 08:46 PM

Unmountable boot volume errors...are common.

Usually, they can be solved by running the chkdsk /r command (Start/Run...type chkdsk /r, with space between k and /). An alternative way of running the same command is to follow the procedures under Starting Check Disk http://www.hard-drive-help.com/chkdsk.html.

Please do not run a registry cleaner...you have no idea what changes are being made or whether they should be made...you have placed your trust in a program that is unnecessary and has been known to actually do harm to some files needed by Windows.

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

Should I Use A Registry Cleaner - http://aumha.net/viewtopic.php?t=28099

FWIW: A basic reference for STOP errors, http://www.aumha.org/a/stop.htm.

Louis

#4 todd1584

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Posted 21 December 2009 - 06:31 AM

I tried the chkdsk and it actually encountered a couple errors in the process and had to be restarted 3 times. When it finally finished it said volume clean. I searched for my dumped files and I found the minidump folder but it was empty and that was after I selected to view hidden files and the operating files

#5 hamluis

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Posted 21 December 2009 - 11:00 AM

Take a look in Event Viewer for errors which occurred at approximately the same time of your BSOD.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Take a look at 77 in the left column at http://www.aumha.org/a/stop.htm.

Since you had problems completing chkdsk /r, I would run the hard drive manufacturer's diagnostic on that drive.

Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

Louis




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