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2 replies to this topic

#1 troutdog311

troutdog311

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  • Local time:09:33 AM

Posted 20 December 2009 - 08:19 PM

I'm at my mother-in-laws and the grand kids did something to her computer. I am pretty good at removing viruses and ad-ware. I can't fix this one tho.
Here is the hijackthis Log:




Logfile of random's system information tool 1.06 (written by random/random)
Run by Kathy at 2009-12-20 19:11:41
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 219 GB (92%) free of 238 GB
Total RAM: 2037 MB (69% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:11:50 PM, on 12/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\BitComet\BitComet.exe
C:\Documents and Settings\Kathy.HOME\Local Settings\Temporary Internet Files\Content.IE5\DB0DDTX0\RSIT[1].exe
C:\Program Files\trend micro\Kathy.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.7.16.dll
O2 - BHO: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [UIUCU] C:\DOCUME~1\KATHY~1.HOM\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe" /startup
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.7.16.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.gamehouse.com/realarcade-webgam...opcaploader.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) - http://www.gamehouse.com/games/mjescape/PTLauncher.cab
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

--
End of file - 9008 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\McDefragTask.job
C:\WINDOWS\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
HP Print Enhancer - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll [2007-03-02 1298024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
HP Print Clips - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll [2007-03-02 177768]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{39F7E362-828A-4B5A-BCAF-5B79BFDFEA60}]
BitComet Helper - C:\Program Files\BitComet\tools\BitCometBHO_1.3.7.16.dll [2009-07-16 664888]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{79CEEA4E-C231-4614-9E3B-53B2A02F39B7}]
Comcast Toolbar - C:\Program Files\comcasttb\comcastdx.dll [2009-05-25 91608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2009-09-16 62784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-10-30 263280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll [2009-10-30 764912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - Comcast Toolbar - C:\Program Files\comcasttb\comcastdx.dll [2009-05-25 91608]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-10-30 263280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"=C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [2007-09-17 124200]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2006-12-10 49152]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-04-26 16132608]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2005-05-03 69632]
"UIUCU"=C:\DOCUME~1\KATHY~1.HOM\LOCALS~1\Temp\UIUCU.EXE [2003-10-30 532480]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-04-16 142104]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-04-16 162584]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-04-16 138008]
"Google Quick Search Box"=C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe [2009-08-25 122368]
"ddoctorv2"=C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe [2008-04-24 202560]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2009-10-29 1218008]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-10-03 35696]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2009-09-04 935288]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-11-10 417792]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-08-12 68856]
"ComcastAntispyClient"=C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe [2009-08-19 1589208]
"Registry Cleaner Scheduler"=C:\Program Files\CleanMyPC\Registry Cleaner\RCHelper.exe [2009-12-20 471650]

C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2007-04-16 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe"="C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent"
"C:\Program Files\BitComet\BitComet.exe"="C:\Program Files\BitComet\BitComet.exe:*:Enabled:BitComet.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c0ca6488-d7ab-11de-83d6-001d099841fa}]
shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL guEgAe.exE


======List of files/folders created in the last 3 months======

2009-12-20 19:11:42 ----D---- C:\Program Files\trend micro
2009-12-20 19:11:41 ----D---- C:\rsit
2009-12-20 18:45:34 ----D---- C:\Program Files\CleanMyPC
2009-12-20 18:23:34 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\Malwarebytes
2009-12-20 18:23:27 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-20 18:23:27 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Malwarebytes
2009-12-20 09:28:48 ----A---- C:\WINDOWS\iun3405.exe
2009-12-19 23:09:02 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\CyberLink
2009-12-19 20:47:24 ----D---- C:\Program Files\QuickTime
2009-12-19 20:47:17 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Apple Computer
2009-12-19 20:46:40 ----D---- C:\Program Files\Common Files\Apple
2009-12-19 20:46:23 ----D---- C:\Program Files\Apple Software Update
2009-12-19 20:46:23 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Apple
2009-12-19 20:45:39 ----A---- C:\QuickTimeInstaller.exe
2009-12-19 19:54:15 ----D---- C:\WINDOWS\Minidump
2009-12-14 16:49:54 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Adobe
2009-12-09 22:38:23 ----HDC---- C:\WINDOWS\$NtUninstallKB970430$
2009-12-09 22:38:18 ----HDC---- C:\WINDOWS\$NtUninstallKB974318$
2009-12-09 22:38:12 ----HDC---- C:\WINDOWS\$NtUninstallKB973904$
2009-12-09 22:37:42 ----HDC---- C:\WINDOWS\$NtUninstallKB974392$
2009-12-09 22:37:36 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2009-12-02 18:18:18 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\iWin
2009-12-02 15:46:57 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Trymedia
2009-12-02 15:45:59 ----D---- C:\GameHouse Games
2009-11-26 03:01:04 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-11-26 03:00:57 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-11-22 20:00:05 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\WinZip
2009-11-16 10:53:29 ----N---- C:\WINDOWS\system32\spmsg.dll
2009-11-12 16:01:24 ----D---- C:\Program Files\Common Files\McAfee
2009-11-12 16:01:22 ----D---- C:\Program Files\McAfee.com
2009-11-12 16:01:12 ----D---- C:\Program Files\McAfee
2009-11-12 14:37:43 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\CallingID
2009-11-12 14:37:39 ----D---- C:\Program Files\Common Files\scanner
2009-11-12 14:37:29 ----D---- C:\Program Files\CA
2009-11-12 14:37:28 ----D---- C:\WINDOWS\Downloaded Installations
2009-11-12 14:37:04 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\comcasttb
2009-11-12 14:37:00 ----D---- C:\Program Files\comcasttb
2009-11-12 14:36:30 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\SupportSoft
2009-11-12 14:36:09 ----D---- C:\Program Files\Comcast
2009-11-12 14:32:18 ----D---- C:\Program Files\support.com
2009-11-12 14:32:06 ----D---- C:\Program Files\Common Files\SupportSoft
2009-11-12 05:00:27 ----HDC---- C:\WINDOWS\$NtUninstallKB969947$
2009-11-08 08:43:23 ----A---- C:\WINDOWS\system32\ptpusb.dll
2009-11-08 08:43:22 ----A---- C:\WINDOWS\system32\ptpusd.dll
2009-10-20 14:04:26 ----D---- C:\WINDOWS\pss
2009-10-20 14:01:46 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\HP
2009-10-20 13:22:01 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\Printer Info Cache
2009-10-20 13:22:00 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\Image Zone Express
2009-10-16 04:01:57 ----HDC---- C:\WINDOWS\$NtUninstallKB958869$
2009-10-16 04:01:03 ----HDC---- C:\WINDOWS\$NtUninstallKB969059$
2009-10-16 04:00:59 ----HDC---- C:\WINDOWS\$NtUninstallKB954155_WM9$
2009-10-16 04:00:56 ----HDC---- C:\WINDOWS\$NtUninstallKB974112$
2009-10-16 04:00:51 ----HDC---- C:\WINDOWS\$NtUninstallKB975025$
2009-10-16 04:00:48 ----HDC---- C:\WINDOWS\$NtUninstallKB974571$
2009-10-16 04:00:39 ----HDC---- C:\WINDOWS\$NtUninstallKB971486$
2009-10-16 04:00:33 ----HDC---- C:\WINDOWS\$NtUninstallKB973525$
2009-10-16 04:00:26 ----HDC---- C:\WINDOWS\$NtUninstallKB975467$
2009-10-13 04:00:25 ----HDC---- C:\WINDOWS\$NtUninstallKB968389$
2009-10-01 17:10:21 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\PlayTime

======List of files/folders modified in the last 3 months======

2009-12-20 19:11:42 ----RD---- C:\Program Files
2009-12-20 19:03:17 ----D---- C:\WINDOWS\Temp
2009-12-20 19:01:34 ----D---- C:\MDT
2009-12-20 19:01:29 ----D---- C:\WINDOWS
2009-12-20 19:00:50 ----D---- C:\WINDOWS\system32\drivers
2009-12-20 19:00:13 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-20 18:47:27 ----D---- C:\Program Files\BitComet
2009-12-20 18:43:53 ----D---- C:\Downloads
2009-12-20 14:41:13 ----D---- C:\WINDOWS\system32\CatRoot2
2009-12-20 09:28:49 ----A---- C:\WINDOWS\win.ini
2009-12-19 21:54:16 ----D---- C:\WINDOWS\Prefetch
2009-12-19 20:48:31 ----SHD---- C:\WINDOWS\Installer
2009-12-19 20:48:30 ----HD---- C:\Config.Msi
2009-12-19 20:47:24 ----D---- C:\WINDOWS\system32
2009-12-19 20:46:47 ----D---- C:\WINDOWS\WinSxS
2009-12-19 20:46:40 ----D---- C:\Program Files\Common Files
2009-12-19 20:46:31 ----SD---- C:\WINDOWS\Tasks
2009-12-19 16:39:35 ----HD---- C:\WINDOWS\inf
2009-12-15 08:41:32 ----D---- C:\Program Files\RealArcade
2009-12-14 16:50:30 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\Adobe
2009-12-14 16:49:59 ----D---- C:\Program Files\Common Files\Adobe
2009-12-14 16:29:00 ----D---- C:\Documents and Settings\Kathy.HOME\Application Data\HPAppData
2009-12-13 20:21:49 ----D---- C:\Program Files\MumboJumbo
2009-12-10 08:11:24 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-12-09 22:38:25 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-12-09 22:38:20 ----A---- C:\WINDOWS\imsins.BAK
2009-12-09 22:38:11 ----HD---- C:\WINDOWS\$hf_mig$
2009-12-09 22:38:01 ----D---- C:\WINDOWS\system32\en-us
2009-12-09 22:38:01 ----D---- C:\Program Files\Internet Explorer
2009-12-01 14:06:19 ----A---- C:\WINDOWS\system32\MRT.exe
2009-11-28 19:43:09 ----D---- C:\Program Files\Big Kahuna Reef 2
2009-11-25 10:18:30 ----RSD---- C:\WINDOWS\Fonts
2009-11-22 19:30:42 ----SHD---- C:\RECYCLER
2009-11-22 15:12:37 ----SD---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Microsoft
2009-11-16 10:54:31 ----D---- C:\WINDOWS\system32\CatRoot
2009-11-13 15:15:37 ----SD---- C:\Documents and Settings\Kathy.HOME\Application Data\Microsoft
2009-11-12 16:05:16 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\McAfee
2009-10-29 01:46:59 ----A---- C:\WINDOWS\system32\wininet.dll
2009-10-29 01:46:59 ----A---- C:\WINDOWS\system32\webcheck.dll
2009-10-29 01:46:58 ----N---- C:\WINDOWS\system32\occache.dll
2009-10-29 01:46:58 ----N---- C:\WINDOWS\system32\mstime.dll
2009-10-29 01:46:58 ----N---- C:\WINDOWS\system32\msrating.dll
2009-10-29 01:46:58 ----A---- C:\WINDOWS\system32\urlmon.dll
2009-10-29 01:46:58 ----A---- C:\WINDOWS\system32\url.dll
2009-10-29 01:46:58 ----A---- C:\WINDOWS\system32\pngfilt.dll
2009-10-29 01:46:57 ----A---- C:\WINDOWS\system32\mshtmled.dll
2009-10-29 01:46:57 ----A---- C:\WINDOWS\system32\mshtml.dll
2009-10-29 01:46:55 ----N---- C:\WINDOWS\system32\jsproxy.dll
2009-10-29 01:46:55 ----A---- C:\WINDOWS\system32\msfeedsbs.dll
2009-10-29 01:46:55 ----A---- C:\WINDOWS\system32\msfeeds.dll
2009-10-29 01:46:54 ----N---- C:\WINDOWS\system32\iernonce.dll
2009-10-29 01:46:54 ----A---- C:\WINDOWS\system32\iertutil.dll
2009-10-29 01:46:54 ----A---- C:\WINDOWS\system32\ieframe.dll
2009-10-29 01:46:52 ----N---- C:\WINDOWS\system32\iedkcs32.dll
2009-10-29 01:46:52 ----A---- C:\WINDOWS\system32\ieencode.dll
2009-10-29 01:46:51 ----N---- C:\WINDOWS\system32\ieaksie.dll
2009-10-29 01:46:51 ----N---- C:\WINDOWS\system32\ieakeng.dll
2009-10-29 01:46:51 ----N---- C:\WINDOWS\system32\extmgr.dll
2009-10-29 01:46:51 ----A---- C:\WINDOWS\system32\ieapfltr.dll
2009-10-29 01:46:51 ----A---- C:\WINDOWS\system32\icardie.dll
2009-10-29 01:46:51 ----A---- C:\WINDOWS\system32\dxtrans.dll
2009-10-29 01:46:50 ----N---- C:\WINDOWS\system32\corpol.dll
2009-10-29 01:46:50 ----A---- C:\WINDOWS\system32\dxtmsft.dll
2009-10-29 01:46:50 ----A---- C:\WINDOWS\system32\advpack.dll
2009-10-28 09:07:15 ----N---- C:\WINDOWS\system32\tzchange.exe
2009-10-28 08:36:11 ----N---- C:\WINDOWS\system32\ie4uinit.exe
2009-10-28 08:36:11 ----A---- C:\WINDOWS\system32\ieudinit.exe
2009-10-28 00:52:46 ----N---- C:\WINDOWS\system32\ieakui.dll
2009-10-20 23:38:36 ----A---- C:\WINDOWS\system32\strmfilt.dll
2009-10-20 23:38:36 ----A---- C:\WINDOWS\system32\httpapi.dll
2009-10-20 14:55:01 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-10-20 14:34:14 ----SH---- C:\boot.ini
2009-10-20 14:34:14 ----A---- C:\WINDOWS\system.ini
2009-10-20 13:36:30 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\HP
2009-10-20 13:34:35 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-10-20 13:19:53 ----D---- C:\Program Files\Common Files\HP
2009-10-20 13:19:48 ----D---- C:\Program Files\HP
2009-10-13 04:30:16 ----A---- C:\WINDOWS\system32\oakley.dll
2009-10-12 07:38:19 ----A---- C:\WINDOWS\system32\rastls.dll
2009-10-12 07:38:18 ----A---- C:\WINDOWS\system32\raschap.dll
2009-10-06 07:19:56 ----D---- C:\My Games
2009-10-02 09:12:53 ----D---- C:\WINDOWS\Help
2009-09-23 17:36:02 ----D---- C:\Program Files\Google
2009-09-23 17:36:02 ----D---- C:\Documents and Settings\All Users.WINDOWS\Application Data\Google
2009-09-23 17:09:16 ----D---- C:\WINDOWS\security

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 mfehidk;McAfee Inc. mfehidk; C:\WINDOWS\system32\drivers\mfehidk.sys [2009-09-16 214664]
R1 MPFP;MPFP; C:\WINDOWS\System32\Drivers\Mpfp.sys [2009-07-16 120136]
R3 e1express;Intel® PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2007-04-13 254872]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2007-04-16 5760096]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-05-02 4403712]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\WINDOWS\system32\drivers\mfeavfk.sys [2009-09-16 79816]
R3 mfebopk;McAfee Inc. mfebopk; C:\WINDOWS\system32\drivers\mfebopk.sys [2009-09-16 35272]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\WINDOWS\system32\drivers\mfesmfk.sys [2009-09-16 40552]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2004-08-04 12160]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2007-10-25 49920]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2007-10-25 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2007-10-25 21568]
S3 mferkdk;McAfee Inc. mferkdk; C:\WINDOWS\system32\drivers\mferkdk.sys [2009-09-16 34248]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AntiSpywareService;Comcast AntiSpyware; C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-06-17 616408]
R2 ITMRTSVC;CA Pest Patrol Realtime Protection Service; C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe [2007-09-26 283912]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2009-09-17 865832]
R2 McNASvc;McAfee Network Agent; c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe [2009-07-07 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2009-07-08 359952]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2009-09-16 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2009-10-27 895696]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 sprtsvc_ddoctorv2;SupportSoft Sprocket Service (ddoctorv2); C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe [2008-04-24 202560]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R3 hpqcxs08;hpqcxs08; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2009-09-16 606736]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-08-25 182768]
S3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2009-09-16 365072]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]

-----------------EOF-----------------

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#2 myrti

myrti

    Sillyberry


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Posted 03 January 2010 - 06:08 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

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#3 myrti

myrti

    Sillyberry


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Posted 09 January 2010 - 08:03 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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