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Virus or other

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#1 pauafunk


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Posted 20 December 2009 - 04:51 PM

A couple of days ago I noticed that my settings had been changed on my BitDefender 2009 Anti Virus. The anti phising settings were turned off, the scanner settings were set really low etc. I thought that I may done somthing to the settings and forgot to change back so I proceed to change the settings. I was unable to do so, it was like the program was frozen. So I tried to delete the software using windows uninstall, to no avial. I then down loaded the bitdefender uninstaller and was able to get rid of it. I then installed the Kapaski (I am on another CPU and dont recall the correct spelling) 2010 Anti Virus. Straight away it picked up a file packer_file? and from that point on the computer started acting differently. It was almost like someone was countering what I was trying to do! For example, I tried to isolate the file in question and submit it for a outside virus scan. When I did that the browser and computer totally shut down. I couldnt even pull up the task manager. It did this a number of times. I then tried to find the file (located in windows 32) but it was like all my administration privileges were revoked. I managed to pull up the network information yesterday. Located withen the network was a program that I can not remember loading and a IP address that traces back to Germany. The software is Bonjour which is a type of networking software. The antivirus did discover it as a treat, but has since allowed it to operate. Since I no longer can access the admin level configurations, I can not look into the file to discover what it is all about.
I thought I might be able to fix the problem by reconfiguring my router settings, change passwords etc. It didnt make any difference. In fact, when I rebooted after the change, a message came up on the Browser, now operating device. Thats the same IP that is configured into my home network. It traces back to Adisoft, a gaming manufacturer.

Im not sure what do do. I am also seeing some weird issues happening with other computers connected to the wireless network. Things like not being able to access files, change files and denied requests. I did mange to change the network configuration from a home network to a public network, so I hope that can stop a hacker (if it is a hacker).

Please help, I had a dream last night about all email accounts spewing out spam and a hostile take over of my hosted websites and visions of a bad credit rating resulting from stolen CC numbers! Some notible files below.

windows\system32\wlanapi.dll//PE_Patch.stolen (this is the "packer" file)

My System:
Vista 32 bit Service Pack 2
Comcast Cable modem with router attched (dynamic IP and DNS)

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#2 pauafunk

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Posted 20 December 2009 - 06:45 PM

I forgot to add that my anti-virus is no longer working correctly. According to Windows defender, some files were accessing the system during a Virus scan. I would get these pop up messages saying things like sperr32.exe has accessed the system etc.



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Posted 20 December 2009 - 07:09 PM

sperr32.exe is a windows vista component and safe to run , unless it has been rootkitted

We Need to check for Rootkits with RootRepeal
Download RootRepeal from the following location and save it to your desktop.
Direct Download (Recommended)
Primary Mirror

Open RootRepeal.exe
Click the Report tab.
Click the Scan button.
Check all seven boxes:
Push Ok
Check the box for your main system drive (Usually C:), and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the save report button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Microsoft Certified Desktop Support Technician

#4 pauafunk

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Posted 20 December 2009 - 11:02 PM

Hi, thanks for replying to my post. I was unable to run a full scan with the software. 3 scans, 3 crashes. The last go around I turned off the anti virus.

I checked the system after the freeze to see what was happening. 1,862,808KB of memory was dedicated to the Rootrepeal program.

I also noticed in the system resources that resources where allocated to sharable and private.

After a crash a empty action box would appear.

Here is what saved after the crash.

About 45 entries that look like this:

c:\system volume information\{56e3ea6c-e6d6-11de-9001-001bfc9c44a9}{3808876b-c176-4e48-b7ae-04046e6cc752} Status locked to the window API!

Windows Version: Windows Vista SP2
Exception Code: 0xc0000005
Exception Address: 0x772475ff
Attempt to read from address: 0x00000004

I took some screen shots but I am unable to attach. Let me know if there is a way to get them to you.

Thanks for your help, I appreciate it.

Edited by pauafunk, 20 December 2009 - 11:03 PM.



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Posted 20 December 2009 - 11:06 PM

Download malware bytes and install and quick scan , post the log here after and click remove selected , this helps us look at other potential nasties which may still be on your machine
Microsoft Certified Desktop Support Technician

#6 pauafunk

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Posted 21 December 2009 - 01:19 AM

Hi, downloaded and installed software. Recieved "error code 732 not found" when installed. Seemed to run. Log below.

Malwarebytes' Anti-Malware 1.42
Database version: 3289
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/20/2009 11:10:48 PM
mbam-log-2009-12-20 (23-10-40).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|M:\|)
Objects scanned: 347769
Time elapsed: 54 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 18
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.ShopperReports) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.ShopperReports) -> No action taken.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.ShopperReports) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.ShopperReports) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.ShopperReports) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\ShoppingReport (Adware.ShopperReports) -> No action taken.
C:\Program Files\ShoppingReport\Bin (Adware.ShopperReports) -> No action taken.
C:\Program Files\ShoppingReport\Bin\2.5.0 (Adware.ShopperReports) -> No action taken.

Files Infected:
(No malicious items detected)

Here is a log from "Hijack this"

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:13 PM, on 12/20/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtblfs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O4 - Global Startup: WDSmartWare.lnk = C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~2\mzvkbd3.dll
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\dtsrvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

End of file - 6568 bytes

The hijack this report seems to highlight more serious issues. O13 - Gopher Prefix: -refers to a domain jack?

Thanks for looking into this for me.



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Posted 21 December 2009 - 07:20 AM

error code 732 not found Reffers to internet connectivity issues , i see they all sey no action taken , can you perform the scan again and click "remove selected"
Microsoft Certified Desktop Support Technician

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