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ROOTKIT AND CAN T POWER ON NOTEBOOK


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#1 SHUSSBAR

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Posted 20 December 2009 - 01:57 PM

Sorry for the CAPS in the tittle of the post. Noticed it but too late to change.

As mentionned in the description, my notebook got infected with Rootkit.gen.
Not sure if I should expose the problem here? Not very computer savy but i can follow instructions and i am not afraid of asking questions. English is not my first language so please be patient with me.

I am now using my desktop PC to write this.

AVAST antivirus detected the Rootkit on my LENOVO SE10e notebook running Windows XP and advised to send the infected files to the ''chest". We did but it kept reappering. Lot of things were not working anymore (Power supply, Internet access, the mouse, USB ports, other stuff). I checked the Device Manager and notice that lots of devices had an exclamation point in the yellow triangle.

I found that the firewall was disabled and that is probably the way the virus got in :-((

I was told to uninstall the one marked , then reinstalled. it worked for some, the exclam point disapeared.
I was then asked to reboot for changes to take effect and since then, impossible to reboot.
The system starts, I see the Lenovo logo, then it goes OFF after 1 or 2 seconds.
F1, F8. F11 have not effect .

I have tried to unplug , remove the battery, wait, replug. It gave me 4 seconds but still impossible to do anything.

I am really desperate. I feel so useless
Thanks , thanks, thanks for any help you could provide

Edited by SHUSSBAR, 20 December 2009 - 02:00 PM.


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#2 cookmiester

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Posted 20 December 2009 - 02:38 PM

God, that one mofo rootkit. When some of the devices got an exclamation mark. It must of destroyed an important computer part. Rendering the computer useless.

#3 SHUSSBAR

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Posted 21 December 2009 - 11:49 AM

KIND OF SOLVED - Reinstalled fresh XP - Thanks

#4 cookmiester

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Posted 21 December 2009 - 11:51 AM

Ah, the drivers must have got reinstalled when you reinstalled XP. Happy computing, and stay safe.

#5 boopme

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Posted 21 December 2009 - 12:05 PM

If you did not reformat prior to the uninstall it may be back..
Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.
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