Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trojanspm.lx Virus


  • This topic is locked This topic is locked
2 replies to this topic

#1 jeremy47

jeremy47

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:57 AM

Posted 20 December 2009 - 12:05 PM

Hi, alright so i keep getting this warning message that says your files have been infected with the trojanspm/lx virus and then tells me i should run my ant virus scanner...then this scanner comes up out of no where...which is internet security 2010..i obviously close it, because i know thats a virus...it changed my whole desktop backround that turned it green and displays a black box which reads " Your System is Infected!" I am currently not in safemode because i have avira anti virus running and wanted it to finish its scan. Can someone please help me get my computer back to the way it was and just fix this problem. I would really appreciate it, thank you

btw here is my hijack this log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:59:52 AM, on 12/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32LEXBCES.EXE
C:WINDOWSsystem32spoolsv.exe
C:Program FilesTrend MicroBMTMBMSRV.exe
C:Program FilesCommon FilesAOLACSAOLAcsd.exe
C:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exe
C:Program FilesBonjourmDNSResponder.exe
C:Program FilesCommon FileseMail IDIconixService.exe
C:Program FilesTrend MicroInternet SecuritySfCtlCom.exe
C:Program FilesSpyware Terminatorsp_rsser.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32UTSCSI.EXE
C:Program FilesViewpointCommonViewpointService.exe
C:Program FilesViewpointViewpoint ManagerViewMgr.exe
C:WINDOWSsystem32wscntfy.exe
C:WINDOWSExplorer.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesQuickTimeqttask.exe
C:Program FilesSpyware TerminatorSpywareTerminatorShield.exe
C:Program FileseMail IDOEAddOnOEdmn_5.exe
C:Program FilesTrend MicroInternet SecurityUfSeAgnt.exe
C:Program FilesMicrosoft OfficeOffice12GrooveMonitor.exe
C:WINDOWSsystem32winupdate86.exe
C:Program FilesMySpaceIMMySpaceIM.exe
C:PROGRA~1WALGRE~1WALGRE~1dataxtrasmssysmgr.exe
C:Program FilesWindows LiveMessengermsnmsgr.exe
C:Program FilesSpybot - Search & DestroyTeaTimer.exe
C:Program FilesAIM6aolsoftware.exe
C:Program FilesYahoo!Messengerymsgr_tray.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesAviraAntiVir Desktopavguard.exe
C:Program FilesAviraAntiVir Desktopsched.exe
C:Program FilesAviraAntiVir Desktopavgnt.exe
C:WINDOWSsystem32rundll32.exe
C:Program FilesSpyware TerminatorSpywareTerminatorUpdate.exe
C:Program FilesAviraAntiVir Desktopavcenter.exe
C:Program FilesAviraAntiVir Desktopavscan.exe
c:program filesaviraantivir desktopavconfig.exe
C:DOCUME~1JeReMyLOCALS~1TempTemporary Directory 1 for HijackThis.zipHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://www.crawler.com/search/dispatcher.a...&tbid=60076
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60341
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60341
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Microsoft Internet Explorer presented by Comcast
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:Program FilesAIM SearchAOLSearch.dll
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:PROGRA~1CrawlerToolbarctbr.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn0yt.dll
F2 - REG:system.ini: Shell=Explorer.exe logon.exe
F2 - REG:system.ini: UserInit=C:WINDOWSsystem32winlogon86.exe
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:Program FilesYahoo!CompanionInstallscpn0yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:PROGRA~1CrawlerToolbarctbr.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG8avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:Program FilesAIM SearchAOLSearch.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:Program FilesMicrosoft OfficeOffice12GrooveShellExtensions.dll
O2 - BHO: IconixBHOClass Class - {761233B6-F228-49E4-8F6B-668499D4E55A} - C:Program FileseMail IDIEAddOnIconixBHO_40.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_05binssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:Program FilesAIM Toolbaraimtb.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:Program FilesYahoo!CompanionInstallscpn0YTSingleInstance.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn0yt.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:PROGRA~1CrawlerToolbarctbr.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:Program FilesAIM Toolbaraimtb.dll
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [SpywareTerminator] "C:Program FilesSpyware TerminatorSpywareTerminatorShield.exe"
O4 - HKLM..Run: [IconixOEAddOn] "C:Program FileseMail IDOEAddOnOEdmn_5.exe"
O4 - HKLM..Run: [UfSeAgnt.exe] "C:Program FilesTrend MicroInternet SecurityUfSeAgnt.exe"
O4 - HKLM..Run: [GrooveMonitor] "C:Program FilesMicrosoft OfficeOffice12GrooveMonitor.exe"
O4 - HKLM..Run: [winupdate86.exe] C:WINDOWSsystem32winupdate86.exe
O4 - HKLM..Run: [avgnt] "C:Program FilesAviraAntiVir Desktopavgnt.exe" /min
O4 - HKCU..Run: [Aim6] "C:Program FilesAIM6aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU..Run: [MySpaceIM] C:Program FilesMySpaceIMMySpaceIM.exe
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [Messenger (Yahoo!)] "C:Program FilesYahoo!MessengerYahooMessenger.exe" -quiet
O4 - HKCU..Run: [Walgreens PhotoShow Media Manager] C:PROGRA~1WALGRE~1WALGRE~1dataxtrasmssysmgr.exe
O4 - HKCU..Run: [msnmsgr] "C:Program FilesWindows LiveMessengermsnmsgr.exe" /background
O4 - HKCU..Run: [Internet Security 2010] C:Program FilesInternetSecurity2010IS2010.exe
O4 - HKCU..Run: [SpybotSD TeaTimer] C:Program FilesSpybot - Search & DestroyTeaTimer.exe
O4 - HKUSS-1-5-19..Run: [OE] C:Program FilesTrend MicroInternet SecurityTMAS_OETMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [OE] C:Program FilesTrend MicroInternet SecurityTMAS_OETMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-1006..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background (User 'SARAH')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-1006..Run: [cdloader] "C:Documents and SettingsSARAHApplication Datamjusbspcdloader2.exe" MAGICJACK (User 'SARAH')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-1006..Run: [Aim6] "C:Program FilesAIM6aim6.exe" /d locale=en-US ee://aol/imApp (User 'SARAH')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-1006..Run: [Vivaty] "C:Program FilesVivatyVivatyPlayervivaty.exe" (User 'SARAH')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-1006..Run: [OE] C:Program FilesTrend MicroInternet SecurityTMAS_OETMAS_OEMON.EXE (User 'SARAH')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-1006..Run: [Google Update] "C:Documents and SettingsSARAHLocal SettingsApplication DataGoogleUpdateGoogleUpdate.exe" /c (User 'SARAH')
O4 - HKUSS-1-5-21-1085031214-2052111302-725345543-500..Run: [MySpaceIM] C:Program FilesMySpaceIMMySpaceIM.exe (User 'Administrator')
O4 - HKUSS-1-5-18..Run: [MySpaceIM] C:Program FilesMySpaceIMMySpaceIM.exe (User 'SYSTEM')
O4 - HKUS.DEFAULT..Run: [MySpaceIM] C:Program FilesMySpaceIMMySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: &AIM Toolbar Search - C:Documents and SettingsAll UsersApplication DataAIM ToolbarieToolbarresourcesen-USlocalsearch.html
O8 - Extra context menu item: &AOL Toolbar Search - c:program filesaolaol toolbar 2.0resourcesen-USlocalsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2Office12EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:Program FilesYahoo!Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:Program FilesAIM Toolbaraimtb.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~2Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~2Office12ONBttnIE.dll
O9 - Extra button: (no name) - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:Program FileseMail IDIEAddOnIconixBHO_40.dll (file missing)
O9 - Extra 'Tools' menuitem: Email ID Preferences - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:Program FileseMail IDIEAddOnIconixBHO_40.dll (file missing)
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2Office12REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:Program FilesPartyPokerPartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:Program FilesPartyPokerPartyPoker.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSsystem32Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:Documents and SettingsJrStart MenuProgramsIMVURun IMVU.lnk
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:Program FilesPartyPoker.netpartypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:Program FilesPartyPoker.netpartypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O10 - Unknown file in Winsock LSP: c:windowssystem32955cvsv9in.dll
O10 - Unknown file in Winsock LSP: c:windowssystem32955cvsv9in.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:Program FilesMicrosoft OfficeOffice12GrooveSystemServices.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:PROGRA~1CrawlerToolbarctbr.dll
O23 - Service: McAfee Application Installer Cleanup (0208051227579951) (0208051227579951mcinstcleanup) - Unknown owner - C:DOCUME~1OwnerLOCALS~1Temp020805~1.EXE (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:Program FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:Program FilesAviraAntiVir Desktopsched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:Program FilesAviraAntiVir Desktopavguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:Program FilesCommon FilesAOLACSAOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Iconix Update Service (IconixService) - Unknown owner - C:Program FilesCommon FileseMail IDIconixService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1150Intel 32IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:WINDOWSsystem32LEXBCES.EXE
O23 - Service: lxcj_device - Unknown owner - C:WINDOWSsystem32lxcjcoms.exe (file missing)
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecuritySfCtlCom.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:Program FilesSpyware Terminatorsp_rsser.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:Program FilesTrend MicroBMTMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecurityTmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecurityTmProxy.exe
O23 - Service: CLCV0 (UTSCSI) - Unknown owner - C:WINDOWSsystem32UTSCSI.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:Program FilesViewpointCommonViewpointService.exe

--
End of file - 16024 bytes

Anyone please?


While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Edited by garmanma, 20 December 2009 - 02:41 PM.


BC AdBot (Login to Remove)

 


#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,766 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:12:57 PM

Posted 03 January 2010 - 06:05 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+


#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,766 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:12:57 PM

Posted 09 January 2010 - 08:01 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users