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Comsnap32.dll deletion screwed internet connection


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#1 retrotherobot

retrotherobot

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Posted 20 December 2009 - 09:31 AM

The computer I'm fixing for a friend had some sort of issue with a registered .dll by the name of comsnap32.dll. I ran Spybot, Malware Antibytes, and it seemed to get rid of the infection. However, the biggest issue I'm having now, is dealing with some remnants of the virus. The computer will establish a internet connection, but after around 255 kb is transferred the connection goes down immediately. I'm not sure how to resolve this, so I'm hoping for some help! Thanks :-)

DDS (Ver_09-12-01.01) - NTFSx86
Run by Rob at 22:45:07.83 on Sat 12/19/2009
Internet Explorer: 8.0.6001.18865
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2039.1465 [GMT -5:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Stardock\MyColors\VistaSrv.exe
C:\Program Files\Stardock\MyColors\WBVista.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\msfeedssync.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Rob\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.personalweb.com/cobrand/ztgroup/landing-page/
uInternet Settings,ProxyOverride = *.local
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\users\rob\appdata\roaming\micros~1\windows\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\users\rob\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\smartw~1.lnk - c:\program files\netgear\wg111 configuration utility\WG111CFG.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2009-12-17 24856]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-12-12 1153368]
R3 Atc002;NDIS Miniport Driver for Attansic L2 Fast Ethernet Controller;c:\windows\system32\drivers\L260x86.sys [2008-4-15 25600]
S3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2008-1-20 987648]
S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2008-1-20 251904]

=============== Created Last 30 ================

2009-12-20 01:38:14 0 d-sh--w- C:\$RECYCLE.BIN
2009-12-20 01:28:57 98816 ----a-w- c:\windows\sed.exe
2009-12-20 01:28:57 77312 ----a-w- c:\windows\MBR.exe
2009-12-20 01:28:57 161792 ----a-w- c:\windows\SWREG.exe
2009-12-20 01:28:25 0 d-----w- C:\ComboFix
2009-12-20 01:17:19 0 d-----w- c:\program files\InCode Solutions
2009-12-20 01:03:27 61440 ----a-w- c:\windows\system32\W32N50.dll
2009-12-20 01:03:27 15577 ----a-w- c:\windows\system32\PCANDIS3.VXD
2009-12-20 00:11:20 0 d-----w- c:\program files\NETGEAR
2009-12-18 01:39:05 0 d-----w- c:\users\rob\appdata\roaming\Malwarebytes
2009-12-18 01:38:58 0 d-----w- c:\programdata\Malwarebytes
2009-12-18 01:38:57 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-18 01:31:08 524288 --sha-w- c:\users\rob\NTUSER.DAT{e6cb8350-eb74-11de-a82c-001e8ca2d2d8}.TMContainer00000000000000000002.regtrans-ms
2009-12-18 01:31:08 524288 --sha-w- c:\users\rob\NTUSER.DAT{e6cb8350-eb74-11de-a82c-001e8ca2d2d8}.TMContainer00000000000000000001.regtrans-ms
2009-12-18 01:31:07 65536 --sha-w- c:\users\rob\NTUSER.DAT{e6cb8350-eb74-11de-a82c-001e8ca2d2d8}.TM.blf
2009-12-18 01:02:16 0 d-----w- C:\$AVG
2009-12-18 00:23:51 0 d-----w- c:\windows\system32\EventProviders
2009-12-18 00:23:48 0 d-----w- C:\cb4476fec7f90399ba7dfef1
2009-12-18 00:10:08 24856 ----a-w- c:\windows\system32\drivers\avgfwd6x.sys
2009-12-18 00:10:07 0 d-----w- c:\programdata\avg9
2009-12-17 23:54:59 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2009-12-17 23:54:59 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-12-17 23:54:59 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-12-12 19:06:29 0 d-----w- c:\users\rob\appdata\roaming\NewsLeecher
2009-12-12 18:58:02 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-12-12 18:01:45 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-12 18:01:43 411136 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-12 18:01:43 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-12-12 16:44:15 0 d-----w- c:\programdata\Spybot - Search & Destroy
2009-12-12 16:44:15 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-12 14:29:36 0 d-----w- c:\program files\AVG
2009-12-12 13:47:40 378368 ----a-w- c:\windows\system32\winhttp.dll
2009-12-12 13:46:48 244224 ----a-w- c:\windows\system32\rastls.dll
2009-12-12 13:46:47 281600 ----a-w- c:\windows\system32\raschap.dll
2009-11-26 23:35:20 0 d-----w- c:\programdata\Yahoo! Companion
2009-11-26 23:35:14 0 d-----w- c:\program files\Yahoo!
2009-11-26 23:33:25 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-25 01:09:27 1399296 ----a-w- c:\windows\system32\msxml6.dll
2009-11-25 01:09:27 1257472 ----a-w- c:\windows\system32\msxml3.dll
2009-11-23 00:17:45 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-11-23 00:17:45 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2009-11-23 00:17:08 0 d-----w- c:\program files\iPod
2009-11-23 00:17:02 0 d-----w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-11-23 00:17:02 0 d-----w- c:\program files\iTunes
2009-11-23 00:03:02 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2009-12-18 00:10:54 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-12-18 00:10:54 51200 ----a-w- c:\windows\inf\infpub.dat
2009-12-18 00:10:53 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-21 06:40:20 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34:39 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2008-06-14 07:08:31 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
1999-04-24 06:22:00 222390 --sha-r- c:\windows\configsetroot\IO.SYS
1999-04-24 06:22:00 9 --sha-r- c:\windows\configsetroot\MSDOS.SYS

============= FINISH: 22:45:47.72 ===============

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#2 myrti

myrti

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Posted 03 January 2010 - 06:04 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

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#3 myrti

myrti

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Posted 09 January 2010 - 08:01 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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