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My PC keeps freezing and won't run system restore.


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9 replies to this topic

#1 Jartis0615

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Posted 20 December 2009 - 12:05 AM

Hey guys, this is getting very frustrating my laptop keeps freezing like every 2 minutes and won't let me run system restore..... I already downloaded and use SUPERantispyware but i'm still having the same problem.

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#2 OldGrumpyBastard

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Posted 20 December 2009 - 10:19 AM

This sounds like a malware related problem (even though previous scans don't show anything)...Try downloading and running MBAM...

http://malwarebytes.org/mbam.php

You may also check the events viewer for problems that may be causing your system to lock up...


http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Look for Red X's about the time of the freezes...May help you find what is causing the freezing, but failures to use system restore or task manager most always lead from malware problems disabling them...

Edited by OldGrumpyBastard, 20 December 2009 - 10:20 AM.

Does this look like an OldGrumpyBastard or what?

#3 Jartis0615

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Posted 20 December 2009 - 01:00 PM

I downloaded MBAM but I couldn't get it to run, it installed and everything but it wont open.... But I took a look at the Event viewer and these were the two error messages that occured about the same time as the freezes:


1. The performance counter name string value in the registry is incorrectly formatted. The bogus string is 7288, the bogus index value is the first DWORD in Data section while the last valid index values are the second and third DWORD in Data section.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



2. Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#4 hamluis

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Posted 20 December 2009 - 01:33 PM

It helps if you post the really important details (event ID, source, module) regarding errors in Event Viewer.

Take a look at www.eventid.net and you'll get a picture of why those things are important.

http://74.125.93.132/search?q=cache:sYKoUp...=clnk&gl=us

Louis

#5 Jartis0615

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Posted 20 December 2009 - 05:32 PM

Ok thanks,

Event ID# 3001
Source: LoadPerf
The performance counter name string value in the registry is incorrectly formatted. The bogus string is 7288, the bogus index value is the first DWORD in Data section while the last valid index values are the second and third DWORD in Data section.


Event ID# 3011
Source: LoadPerf
Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The Error code is the first DWORD in Data section.

#6 hamluis

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Posted 20 December 2009 - 06:04 PM

I've always thought those loadperf errors are harmless...take a look at http://74.125.93.132/search?q=cache:rb3oFQ...=clnk&gl=us.

Louis

#7 Jartis0615

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Posted 20 December 2009 - 09:07 PM

Ok i got MBAM to run and it cleared what it found but I'm still having the freezing and i still cant run system restore!!

#8 hamluis

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Posted 20 December 2009 - 09:32 PM

How about running some online scans for malware?

Louis

#9 Jartis0615

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Posted 21 December 2009 - 03:43 AM

OK ran a online malware scan and it found nothing but my pc is still having the same problems.

#10 hamluis

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Posted 21 December 2009 - 10:53 AM

Well...freezes without error messages...are hard to diagnose from afar.

I suggest you check your system, as best as you can...for possible overheating.

FWIW: Your inability to run SR has nothing to do with possible overheating.

Louis




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