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trojan.agent


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2 replies to this topic

#1 wilkes704

wilkes704

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  • Local time:09:36 AM

Posted 19 December 2009 - 05:11 PM

I ran DDS, and Malwarebytes. The DDS log is followed by the Malwarebytes log. Whatever it is that I have, is it making my computer really slow.


I'm running RootRepeal right now. I'll post the results when it is finished.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Charlie at 16:47:46.62 on Sat 12/19/2009
Internet Explorer: 8.0.6001.18865 BrowserJavaVersion: 1.6.0_17

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Charlie\Desktop\dds.scr
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HWSetup] c:\program files\toshiba\utilities\HWSetup.exe hwSetUP
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\avgrsstx.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\charlie\appdata\roaming\mozilla\firefox\profiles\dkoukl0t.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://karatika.com
FF - prefs.js: keyword.URL - hxxp://search.freecause.com/search?fr=freecause&ourmark=3&type=59099&p=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\users\charlie\appdata\roaming\mozilla\firefox\profiles\dkoukl0t.default\extensions\{19627815-20a6-46e6-be34-a0b6967c022a}\components\Engine.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\charlie\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: browser.startup.homepage - hxxp://karatika.com
user_pref(browser.startup.page,1);c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R? fnbashzqj;Image Security
R? FontCache;Windows Font Cache Service
R? gwgic;Shell Support
R? MEMSWEEP2;MEMSWEEP2
S? Akamai;Akamai NetSession Interface
S? avg9wd;AVG WatchDog
S? AvgLdx86;AVG AVI Loader Driver x86
S? AvgMfx86;AVG On-access Scanner Minifilter Driver x86
S? AvgRkx86;avgrkx86.sys
S? AvgTdiX;AVG Network Redirector
S? pavboot;pavboot

=============== Created Last 30 ================

2009-12-18 19:43:25 0 d-----w- c:\program files\common files\Akamai
2009-12-18 19:38:55 0 d-----w- C:\AdobeTemp
2009-12-13 18:21:25 162 ---ha-w- c:\users\charlie\~$aigslist ad.doc
2009-12-12 03:03:13 1243 ----a-w- c:\users\charlie\.recently-used.xbel
2009-12-11 17:22:35 3507466 ----a-w- c:\users\charlie\gatoreps.eps
2009-12-10 22:17:28 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-10 22:17:21 411648 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-10 22:17:21 30720 ----a-w- c:\windows\system32\httpapi.dll
2009-12-10 22:04:30 243712 ----a-w- c:\windows\system32\rastls.dll
2009-12-05 21:00:59 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2009-12-05 21:00:24 0 d-----w- c:\program files\Panda Security
2009-12-05 19:15:00 815 ----a-w- c:\users\charlie\Inkscape.lnk
2009-12-05 19:15:00 485 ----a-w- c:\users\charlie\thanksgiving - Shortcut.lnk
2009-12-02 17:09:11 0 d-----w- c:\users\charlie\appdata\roaming\AVG9
2009-12-01 23:32:31 151424 ----a-w- c:\users\charlie\grunge.svg
2009-12-01 23:25:02 0 d-----w- c:\users\charlie\appdata\roaming\inkscape
2009-12-01 23:10:07 0 d-----w- c:\program files\Inkscape
2009-12-01 18:21:12 0 d-----w- c:\program files\Sophos
2009-12-01 16:50:31 12568 ----a-w- c:\windows\system32\drivers\PROCEXP113.SYS
2009-12-01 16:47:31 77312 ----a-w- c:\windows\MBR.exe
2009-12-01 16:47:04 0 d-----w- C:\ComboFix
2009-11-30 23:46:48 2335270 ----a-w- c:\windows\system32\01c91B5.mht
2009-11-29 22:21:05 0 d-----w- C:\$AVG
2009-11-29 22:20:58 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-11-29 22:20:57 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-11-29 22:20:57 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-11-29 22:20:47 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-11-29 22:20:41 0 d-----w- c:\windows\system32\drivers\Avg
2009-11-29 22:20:36 0 d-----w- c:\programdata\AVG Security Toolbar
2009-11-29 22:20:03 0 d-----w- c:\programdata\avg9
2009-11-29 21:59:21 2048 ----a-w- c:\windows\system32\tzres.dll
2009-11-29 21:47:55 1401856 ----a-w- c:\windows\system32\msxml6.dll
2009-11-29 21:47:54 1248768 ----a-w- c:\windows\system32\msxml3.dll
2009-11-29 21:47:44 714240 ----a-w- c:\windows\system32\timedate.cpl
2009-11-24 22:40:35 167084 ----a-w- c:\users\charlie\VP_brushes44.ai

==================== Find3M ====================

2009-12-14 18:37:58 129080 ----a-w- c:\windows\fonts\museo700-regular.otf
2009-12-14 18:37:58 128172 ----a-w- c:\windows\fonts\museo500-regular.otf
2009-12-14 18:37:58 127096 ----a-w- c:\windows\fonts\museo300-regular.otf
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-21 06:40:20 916480 ----a-w- c:\windows\system32\wininet.dll
2009-11-21 06:34:39 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-11-21 06:34:39 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-11-21 04:59:58 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-11-14 06:47:57 260608 ----a-w- c:\windows\PEV.exe
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-11-03 00:20:45 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-03 00:20:45 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-03 00:20:43 86016 ----a-w- c:\windows\inf\infstor.dat
2009-10-30 20:18:59 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-10-30 20:18:36 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_07_00.Wdf
2009-10-26 15:16:53 205772 ----a-w- c:\windows\fonts\Medieval German.ttf
2009-10-26 15:16:33 77572 ----a-w- c:\windows\fonts\English Calligraphy.ttf
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-10 17:41:50 95144 ----a-w- c:\windows\fonts\P22 Cezanne Regular.ttf
2009-10-08 21:08:01 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2009-10-08 21:08:01 234496 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 21:07:59 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2009-10-06 14:25:25 67288 ----a-w- c:\windows\fonts\casloprg.ttf
2009-10-01 01:02:17 2537472 ----a-w- c:\windows\system32\wpdshext.dll
2009-10-01 01:02:05 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe
2009-10-01 01:02:04 334848 ----a-w- c:\windows\system32\PortableDeviceApi.dll
2009-10-01 01:02:02 87552 ----a-w- c:\windows\system32\WPDShServiceObj.dll
2009-10-01 01:02:00 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll
2009-10-01 01:01:59 546816 ----a-w- c:\windows\system32\wpd_ci.dll
2009-10-01 01:01:59 160256 ----a-w- c:\windows\system32\PortableDeviceTypes.dll
2009-10-01 01:01:56 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll
2009-10-01 01:01:56 350208 ----a-w- c:\windows\system32\WPDSp.dll
2009-10-01 01:01:56 196608 ----a-w- c:\windows\system32\PortableDeviceWMDRM.dll
2009-10-01 01:01:56 100864 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll
2009-10-01 01:01:54 81920 ----a-w- c:\windows\system32\wpdbusenum.dll
2009-09-30 20:36:34 21997 ----a-w- c:\program files\PANTONEcolorbridge.log
2009-09-30 18:45:38 148990 ----a-w- c:\windows\hpoins19.dat
2009-09-25 02:10:10 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2009-09-25 02:07:08 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2009-09-25 02:04:32 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2009-09-25 01:49:22 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2009-09-25 01:48:08 351232 ----a-w- c:\windows\system32\XpsPrint.dll
2009-09-25 01:38:29 847360 ----a-w- c:\windows\system32\OpcServices.dll
2009-09-25 01:36:13 280064 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2009-09-25 01:35:31 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2009-09-25 01:33:25 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2009-09-25 01:33:15 829440 ----a-w- c:\windows\system32\d3d10warp.dll
2009-09-25 01:33:01 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2009-09-25 01:32:59 252928 ----a-w- c:\windows\system32\dxdiag.exe
2009-09-25 01:31:53 519680 ----a-w- c:\windows\system32\d3d11.dll
2009-09-25 01:31:26 486912 ----a-w- c:\windows\system32\d3d10level9.dll
2009-09-25 01:31:21 161280 ----a-w- c:\windows\system32\d3d10_1.dll
2009-09-25 01:31:19 218112 ----a-w- c:\windows\system32\d3d10_1core.dll
2009-09-25 01:31:16 1030144 ----a-w- c:\windows\system32\d3d10.dll
2009-09-25 01:31:15 828928 ----a-w- c:\windows\system32\d2d1.dll
2009-09-25 01:30:23 481792 ----a-w- c:\windows\system32\dxgi.dll
2009-09-25 01:30:23 190464 ----a-w- c:\windows\system32\d3d10core.dll
2009-09-25 01:27:04 793088 ----a-w- c:\windows\system32\FntCache.dll
2009-09-25 01:27:04 37888 ----a-w- c:\windows\system32\cdd.dll
2009-09-25 01:27:04 1064448 ----a-w- c:\windows\system32\DWrite.dll
2009-09-24 22:54:55 258048 ----a-w- c:\windows\system32\winspool.drv
2009-09-24 22:54:53 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2009-09-24 22:54:52 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2009-06-30 01:40:03 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-08-09 18:33:04 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-08-09 18:33:04 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-08-09 18:33:04 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-08-09 18:33:04 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2006-05-03 09:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 10:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 12:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
2009-07-04 13:39:56 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009070420090705\index.dat

============= FINISH: 16:52:13.14 ===============



----------------------------------------------------------------------------------------



Malwarebytes' Anti-Malware 1.42
Database version: 3289
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/19/2009 4:36:32 PM
mbam-log-2009-12-19 (16-36-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 313797
Time elapsed: 2 hour(s), 32 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\temp\cd109e62-82cf-4e4a-9ad3-9b19d3f5cc00.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

Edited by Orange Blossom, 19 December 2009 - 06:43 PM.
Moved from AII to HJT. ~ OB


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:03:36 PM

Posted 01 January 2010 - 08:28 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 schrauber

schrauber

    Mr.Mechanic


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Posted 05 January 2010 - 02:56 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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