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Computer is ten times slower i just one week

  • This topic is locked This topic is locked
5 replies to this topic

#1 shedokan


  • Members
  • 8 posts
  • Local time:11:58 PM

Posted 19 December 2009 - 08:31 AM

My computer was a lot faster a week ago but somehow it turned slower, I can't switch windows using the taskbar only by clicking on that window, I can't right click on any of the icons at the system tray and somehow there were two explorer.exe processes running but I removed them both using task manager and started only on explorer.exe.
I also ran "Virus Remover" and it has quarnited:
W32.Spybot.Worm - C:\WINDOWS\system32\dllcache\services.exe


Here's my Log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by smartpc at 15:14:28.71 on Sat 12/19/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1255.972.1037.18.1534.849 [GMT 2:00]

AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
D:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
D:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
D:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\smartpc\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.ask.com?o=14978&l=dis
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/search?q=
mCustomizeSearch = hxxp://www.google.com/search?q=
uURLSearchHooks: H - No File
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: רצועת הפקודות של Microsoft: {4d5c8c2a-d075-11d0-b416-00c04fb90376} - %SystemRoot%\system32\browseui.dll
TB: {855F3B16-6D32-4FE6-8A56-BBB695989046} - No File
TB: {81705D67-3F73-4983-859B-97D0922E5ABE} - No File
TB: {A057A204-BACC-4D26-9A9E-3AF287E2699B} - No File
TB: {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - No File
TB: {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - No File
TB: {09900DE8-1DCA-443F-9243-26FF581438AF} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
EB: Developer Tools: {1a6fe369-f28c-4ad9-a3e6-2bcb50807cf1} - c:\program files\internet explorer\iedvtool.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\smartpc\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] d:\superantispyware\SUPERAntiSpyware.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Lexmark 1200 Series] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [avgnt] "d:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [RemoteControl] "c:\program files\asustek\asusdvd\PDVDServ.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Openwares LiveUpdate] c:\program files\liveupdate\LiveUpdate.exe
mRun: [Aqua Dock] c:\program files\aqua dock\Aqua Dock.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\94ae~1\d9f0~1\76ef~1\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6.5\ICQ.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\\gears.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
TCP: {44F18664-6BF3-475B-8A3B-0DCFD36D9EE8} =
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxsrvc.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - d:\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\smartpc\applic~1\mozilla\firefox\profiles\1t1prpky.default\
FF - prefs.js: browser.startup.homepage - hxxp://he.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:he:official
FF - component: c:\documents and settings\smartpc\application data\mozilla\firefox\profiles\1t1prpky.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\all users\application data\nexoneu\ngm\npNxGameeu.dll
FF - plugin: c:\documents and settings\smartpc\application data\mozilla\firefox\profiles\1t1prpky.default\extensions\battlefieldheroespatcher@ea.com\platform\winnt_x86-msvc\plugins\npBFHUpdater.dll
FF - plugin: c:\documents and settings\smartpc\local settings\application data\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npijjiautoinstallpluginff.dll
FF - plugin: d:\program files\opera\program\plugins\npdivx32.dll
FF - plugin: d:\program files\opera\program\plugins\npdsplay.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin2.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin3.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin4.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin5.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin6.dll
FF - plugin: d:\program files\opera\program\plugins\npqtplugin7.dll
FF - plugin: d:\program files\opera\program\plugins\NPSWF32.dll
FF - plugin: d:\program files\opera\program\plugins\npwmsdrm.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

d:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 ViBus;ViBus;c:\windows\system32\drivers\ViBus.sys [2009-1-1 16896]
R0 ViPrt;VIA SATA IDE Device Driver;c:\windows\system32\drivers\ViPrt.sys [2009-1-1 53248]
R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [2007-1-17 11264]
R1 avgio;avgio;d:\program files\avira\antivir desktop\avgio.sys [2009-6-29 11608]
R1 SASDIFSV;SASDIFSV;d:\superantispyware\SASDIFSV.SYS [2006-10-10 9968]
R1 SASKUTIL;SASKUTIL;d:\superantispyware\SASKUTIL.SYS [2007-2-27 55024]
R1 VBoxDrv;VirtualBox Service;c:\windows\system32\drivers\VBoxDrv.sys [2008-9-18 100368]
R1 VBoxUSBMon;VirtualBox USB Monitor Driver;c:\windows\system32\drivers\VBoxUSBMon.sys [2008-9-18 41680]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2006-3-2 14336]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;d:\program files\avira\antivir desktop\sched.exe [2009-6-29 108289]
R2 AntiVirService;Avira AntiVir Guard;d:\program files\avira\antivir desktop\avguard.exe [2009-6-29 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-5-19 56816]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-4-18 1174152]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 SASENUM;SASENUM;d:\superantispyware\SASENUM.SYS [2006-2-16 4096]
R3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\drivers\VBoxNetFlt.sys [2009-1-15 81360]
S2 gupdate1c9879aea87c710;Google Update Service (gupdate1c9879aea87c710);c:\program files\google\update\GoogleUpdate.exe [2009-2-5 133104]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 usb2vcom;USB to Serial Bridge Controller;c:\windows\system32\drivers\usb2vcom.sys --> c:\windows\system32\drivers\usb2vcom.sys [?]
S3 XDva006;XDva006;\??\c:\windows\system32\xdva006.sys --> c:\windows\system32\XDva006.sys [?]
S3 XDva009;XDva009;\??\c:\windows\system32\xdva009.sys --> c:\windows\system32\XDva009.sys [?]
S3 XDva016;XDva016;\??\c:\windows\system32\xdva016.sys --> c:\windows\system32\XDva016.sys [?]
S3 XDva032;XDva032;\??\c:\windows\system32\xdva032.sys --> c:\windows\system32\XDva032.sys [?]

=============== Created Last 30 ================

2009-12-19 12:05:33 0 d-----w- c:\program files\LIVEUPDATE
2009-12-19 12:05:33 0 d-----w- c:\program files\Aqua Dock
2009-12-19 12:04:12 2395944 ----a-w- c:\windows\system32\pbsvc_heroes.exe
2009-12-19 11:11:55 0 d-----w- c:\documents and settings\smartpc\motodevstudio
2009-12-18 22:14:05 0 d--h--w- c:\program files\InstallJammer Registry
2009-12-18 19:58:58 8192 -c--a-w- c:\windows\system32\dllcache\wshirda.dll
2009-12-18 19:58:58 8192 ----a-w- c:\windows\system32\wshirda.dll
2009-12-18 19:58:58 27136 -c--a-w- c:\windows\system32\dllcache\irmon.dll
2009-12-18 19:58:58 27136 ----a-w- c:\windows\system32\irmon.dll
2009-12-18 19:58:58 150528 -c--a-w- c:\windows\system32\dllcache\irftp.exe
2009-12-18 19:58:58 150528 ----a-w- c:\windows\system32\irftp.exe
2009-12-18 19:48:54 0 d-----w- c:\docume~1\smartpc\applic~1\TeraCopy
2009-12-08 18:54:28 0 d-----we C:\My Dropbox
2009-12-05 20:20:57 0 d-----w- C:\temp
2009-12-05 17:56:33 0 d-----we C:\xampplite
2009-12-01 17:03:21 0 d-----w- c:\documents and settings\smartpc\workspace

==================== Find3M ====================

2009-12-19 12:53:35 88191 ----a-w- c:\windows\system32\reg-list.reg
2009-12-19 12:43:56 139456 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2009-12-19 12:43:47 190160 ----a-w- c:\windows\system32\PnkBstrB.exe
2009-12-19 12:36:21 82744 ----a-w- c:\windows\system32\perfc00d.dat
2009-12-19 12:36:21 374472 ----a-w- c:\windows\system32\perfh00d.dat
2009-12-19 12:04:38 138056 ----a-w- c:\docume~1\smartpc\applic~1\PnkBstrK.sys
2009-12-19 12:04:13 75064 ----a-w- c:\windows\system32\PnkBstrA.exe
2009-12-07 15:22:27 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-11-02 18:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 07:42:41 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:39:45 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:39:45 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20:16 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:33:58 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:39:21 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:39:21 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-11 17:35:45 45 ----a-w- c:\documents and settings\smartpc\jagex_runescape_preferences2.dat
2009-10-11 17:35:18 38 ----a-w- c:\documents and settings\smartpc\jagex_runescape_preferences.dat
2009-09-27 16:20:04 2173544 ----a-w- c:\windows\system32\nvcplui.exe
2009-09-27 16:20:00 81920 ----a-w- c:\windows\system32\nvwddi.dll
2009-09-27 16:19:52 3166208 ----a-w- c:\windows\system32\nvwss.dll
2009-09-27 16:19:50 4026368 ----a-w- c:\windows\system32\nvvitvs.dll
2009-09-27 16:19:48 3547136 ----a-w- c:\windows\system32\nvgames.dll
2009-09-27 16:19:48 188416 ----a-w- c:\windows\system32\nvmccss.dll
2009-09-27 16:19:48 1286144 ----a-w- c:\windows\system32\nvmobls.dll
2009-09-27 16:19:46 86016 ----a-w- c:\windows\system32\nvmctray.dll
2009-09-27 16:19:46 4935680 ----a-w- c:\windows\system32\nvdisps.dll
2009-09-27 16:19:46 172100 ----a-w- c:\windows\system32\nvsvc32.exe
2009-09-27 16:19:46 143360 ----a-w- c:\windows\system32\nvcolor.exe
2009-09-27 16:19:46 13918208 ----a-w- c:\windows\system32\nvcpl.dll
2009-09-27 16:19:40 229376 ----a-w- c:\windows\system32\nvmccs.dll
2009-09-27 14:12:22 888832 ----a-w- c:\windows\system32\nvapi.dll
2009-09-27 14:12:22 5900416 ----a-w- c:\windows\system32\nv4_disp.dll
2009-09-27 14:12:22 490088 ----a-w- c:\windows\system32\nvudisp.exe
2009-09-27 14:12:22 2194024 ----a-w- c:\windows\system32\nvcuvid.dll
2009-09-27 14:12:22 2007040 ----a-w- c:\windows\system32\nvcuda.dll
2009-09-27 14:12:22 1714792 ----a-w- c:\windows\system32\nvcuvenc.dll
2009-09-27 14:12:22 170600 ----a-w- c:\windows\system32\nvcodins.dll
2009-09-27 14:12:22 170600 ----a-w- c:\windows\system32\nvcod.dll
2009-09-27 14:12:22 1604482 ----a-w- c:\windows\system32\nvdata.bin
2009-09-27 14:12:22 10756096 ----a-w- c:\windows\system32\nvoglnt.dll
2009-09-24 07:24:18 490088 ----a-w- c:\windows\system32\nvuninst.exe
2008-08-21 08:24:51 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082120080822\index.dat

============= FINISH: 15:16:31.40 ===============

Attached Files

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#2 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:58 PM

Posted 01 January 2010 - 05:54 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
m0le is a proud member of UNITE

#3 shedokan

  • Topic Starter

  • Members
  • 8 posts
  • Local time:11:58 PM

Posted 03 January 2010 - 12:44 PM

I attached my RootRepeal log.
Attached File  RootRepeal.txt   46.64KB   2 downloads

Edited by shedokan, 03 January 2010 - 12:46 PM.

#4 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:58 PM

Posted 03 January 2010 - 03:33 PM

The DDS shows backdoor/trojans operating. The RootRepeal scan found nothing though so that's encouraging.

Let's remove the drivers but first a warning:

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

If you want to carry on then download OTM

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post the OTM log

Please run MBAM

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Finally post a new DDS log set.

Thanks :(
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#5 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:58 PM

Posted 08 January 2010 - 09:54 PM


I have not had a reply from you for 5 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.


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m0le is a proud member of UNITE

#6 m0le


    Can U Dig It?

  • Malware Response Team
  • 34,527 posts
  • Gender:Male
  • Location:London, UK
  • Local time:09:58 PM

Posted 14 January 2010 - 05:32 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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