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Please help me remove google redirect virus


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2 replies to this topic

#1 roberti

roberti

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Posted 19 December 2009 - 08:10 AM

Hi all,
My laptop has recently become infected with a virus which forces google searches to send me to random web pages when I click through from the search results page. It sends me to a random page 2 or 3 times, before then allowing me to view the page I want. If I follow the process through without clicking back, or stopping the page load, I almost invariably end up at the following page on the 2nd or 3rd click through from google:

hxxp://free-spyware-scanner.biz/secure1/?id=259b4c25aa08557e7c8892c5d64253db

which invites me to download a spurious virus killer. This redirect is not affecting other search engines, but is affecting google in firefox, ie, and chrome.

My computer has kapersky antivirus from virgin media (PCguard), and I have also run spybot s&d, malware bytes and fastscan trojan remover, all in safe mode and normal mode. So far I havent managed to get rid of this annoying virus though! DDS script output below, thanks in advance.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 9:57:59.36 on 19/12/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.511.84 [GMT 0:00]

AV: PCguard Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: PCguard Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Virgin Broadband\PCguard\SafeConnect\Bin\SanaAgent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virgin Broadband\PCguard\rps.exe
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\system32\ltmsg.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3Com OfficeConnect Wireless Utility\3Com Wireless 54Mbps 11g PC Card\WLanPCCard.exe
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Program Files\Virgin Broadband\PCguard\RpsSecurityAwareR.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\virgin broadband\pcguard\pkR.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [V Stuff Backup] "c:\program files\virginmedia\v stuff backup\v_stuff_backup.exe" /delayed
mRun: [TrackPointSrv] tp4serv.exe
mRun: [BMMLREF] c:\program files\thinkpad\utilities\BMMLREF.EXE
mRun: [BMMMONWND] rundll32.exe c:\progra~1\thinkpad\utilit~1\BatInfEx.dll,BMMAutonomicMonitor
mRun: [BLOG] rundll32.exe c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [LTWinModem1] ltmsg.exe 9
mRun: [3Com Wireless Utility] c:\program files\3com officeconnect wireless utility\3com wireless 54mbps 11g pc card\WLanPCCard.exe -m
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
mRun: [TrojanScanner] c:\program files\trojan remover\Trjscan.exe /boot
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\3comwi~1.lnk - c:\program files\3com officeconnect wireless utility\3com wireless 54mbps 11g pc card\WLanPCCard.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\bbcipl~1.lnk - c:\program files\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.0\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {2DAD3559-2923-4935-AD49-B673D2539944} - hxxp://www-307.ibm.com/pc/support/acpir.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1171319872981
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {74FFE28D-2378-11D5-990C-006094235084} - hxxp://www-3.ibm.com/pc/support/IbmEgath.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-12-12 179984]
R1 TPPWR;TPPWR;c:\windows\system32\drivers\TPPWR.SYS [2007-2-12 16384]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-22 693512]
R2 RadialpointSafeConnectAgent;Virgin Broadband PCguard SafeConnectAgent;c:\program files\virgin broadband\pcguard\safeconnect\bin\SanaAgent.exe [2008-11-14 4937752]
R3 Radialpoint Security Services;Virgin Broadband PCguard;c:\program files\virgin broadband\pcguard\RpsSecurityAwareR.exe [2009-5-27 170736]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\virgin broadband\pcguard\safeconnect\driver\platform_xp\SafeConnectDriver.sys [2008-11-14 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\virgin broadband\pcguard\safeconnect\driver\platform_xp\SafeConnectFilter.sys [2008-11-14 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\virgin broadband\pcguard\safeconnect\driver\platform_xp\SafeConnectShim.sys [2008-11-14 27376]
R3 Tp4Track;PS/2 TrackPoint Driver;c:\windows\system32\drivers\tp4track.sys [2005-7-13 13840]
S3 Am772;AMD Alchemy™ Solutions Wireless 802.11 Adapter;c:\windows\system32\drivers\Am772.sys [2004-1-12 174278]
S3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-22 910600]

=============== Created Last 30 ================

2009-12-19 09:11:11 0 d-----w- c:\program files\Trend Micro
2009-12-17 06:41:04 20 ----a-w- c:\windows\system32\SYSTEM
2009-12-15 09:05:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-15 09:05:12 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-15 09:05:05 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-15 08:36:40 77312 ----a-w- c:\windows\system32\ztvunace26.dll
2009-12-15 08:36:39 162304 ----a-w- c:\windows\system32\ztvunrar36.dll
2009-12-15 08:36:38 75264 ----a-w- c:\windows\system32\unacev2.dll
2009-12-15 08:36:38 69632 ----a-w- c:\windows\system32\ztvcabinet.dll
2009-12-15 08:36:37 153088 ----a-w- c:\windows\system32\UNRAR3.dll
2009-12-15 08:36:23 0 d-----w- c:\program files\Trojan Remover
2009-12-15 08:36:23 0 d-----w- c:\docume~1\owner\applic~1\Simply Super Software
2009-12-15 08:36:23 0 d-----w- c:\docume~1\alluse~1\applic~1\Simply Super Software
2009-12-14 20:36:01 0 d-----w- c:\docume~1\alluse~1\applic~1\VirginMedia
2009-12-14 20:33:04 0 d-----w- c:\program files\VirginMedia
2009-12-12 21:08:03 0 d-----w- c:\windows\l2schemas
2009-12-12 21:01:28 69120 ------w- c:\windows\system32\wlanapi.dll
2009-12-12 21:01:27 52736 -c----w- c:\windows\system32\dllcache\wzcsapi.dll
2009-12-12 21:01:27 14592 -c----w- c:\windows\system32\dllcache\ndisuio.sys
2009-12-12 21:01:22 474624 -c----w- c:\windows\system32\dllcache\wzcsvc.dll
2009-12-12 20:58:43 53192 ----a-w- c:\windows\system32\drivers\rp_skt32.sys
2009-12-12 20:53:11 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-12-12 20:53:02 0 d-----w- c:\program files\Raxco
2009-12-12 20:19:17 0 d-----w- c:\windows\system32\wbem\Repository
2009-12-12 20:01:25 0 d-----w- c:\docume~1\alluse~1\applic~1\Raxco(3)
2009-12-12 20:01:24 0 d-----w- c:\program files\Raxco(3)
2009-12-12 18:55:36 9692 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-12-12 18:55:36 94240 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-12-12 18:55:36 44192 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-12-12 18:55:36 3166496 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-12-12 18:54:25 0 d-----w- C:\e34bb736399a2246dbc7caa9
2009-12-12 18:53:00 40 ----a-w- c:\windows\system32\????????????????????????????????????g
2009-12-12 18:49:41 0 d-----w- c:\program files\Raxco(2)
2009-12-12 18:49:41 0 d-----w- c:\docume~1\alluse~1\applic~1\Raxco(2)
2009-12-12 17:41:19 48384 ----a-w- c:\windows\system32\drivers\rp_pkt32.sys
2009-12-11 12:43:04 0 d-----w- c:\docume~1\owner\applic~1\Virgin Broadband
2009-12-11 12:42:44 0 d-----w- c:\program files\Virgin Broadband
2009-12-11 12:42:44 0 d-----w- c:\docume~1\alluse~1\applic~1\Virgin Broadband
2009-12-09 21:04:51 0 d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2009-12-09 21:04:28 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-09 13:59:49 202 ----a-w- c:\windows\wininit.ini
2009-12-08 23:19:38 0 d-----w- c:\program files\Spyware Doctor
2009-12-08 22:35:10 0 d-----w- c:\program files\WinPcap
2009-12-08 22:04:08 32 --s-a-w- c:\windows\system32\4240394796.dat

==================== Find3M ====================

2009-12-12 21:42:56 95360 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-11-07 14:56:31 20664 ----a-w- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2009-10-29 17:31:20 145408 ----a-w- c:\windows\system32\drivers\VMM.sys
2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 ------w- c:\windows\system32\corpol.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 14:58:48 263552 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll

============= FINISH: 10:02:28.22 ===============

Attached Files


Edited by Orange Blossom, 19 December 2009 - 03:03 PM.
Deactivate link. ~ OB


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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 01 January 2010 - 05:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
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#3 m0le

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Posted 06 January 2010 - 04:29 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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