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System blocked by "admin", no loads, shutdowns.


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#1 cknox121

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Posted 19 December 2009 - 01:21 AM

Ok so here is what I have... I have no clue what to do or where to start.

When logging on I get a message saying

"The system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY/SYSTEM
Time before shutdown: 00: 01: 00
The system process C:/windows/system32/services.exe terminated unexpectedly with status code -1073741819. The system will now shut down and restart"

After typing in my password I get a message saying I have downloaded a high risk worm called worm.win32.skynet and need to perform a full system scan.

After pressing the X on the box, i get very slow load times, sometimes the system will not load past the start bar and background (no icons) and freeze up.

Attempts at safe mode get me a stop error 0x0000007e (0xc0000005, 0x80537009, 0xf789e508, 0xf789e204).

If i do get the system to load any attempts to use control panel or ctrl + alt + del are blocked by the system admin.

Something called Internet Security 2010 will also pop up saying I am infected and need to buy their product to get rid of the problem.

And now it seems it wont load past the "Loading your personal settings..."

Where do i begin??

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#2 cookmiester

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Posted 19 December 2009 - 08:33 AM

Hello, it seems like Internet Security 2010 has totally hijacked your system. On a clean computer, please do the following. Download Malwarebytes and rename it to zztoy.exe. Once that has done, transfer this file onto a portable system device, e.g a flash drive or floppy drive if supported. Also download SUPERantispyware and rename to something random like random.exe. Place this on the portable system device. Run the applications on the infected computer, and let them update, definitions are released everyday, as more and more viruses appear. Oh and you get that shutdown message right? To stop that, go to run on the start menu, and type in shutdown -a. That will stop the computer shutting down. Then tell me how it goes, and if successful, post us your MBAM and SAS logs.

#3 cknox121

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Posted 24 December 2009 - 12:36 AM

Ok so I downloaded and renamed the installers like you said. I'm still having problems.

When trying to install the SUPERantispyware I get this message "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or the Windows Installer is not correctly installed. Contact your support personnel for assistance."

I got the Malwarebytes to install but when I try to run it I get these error messages.

1. [Open SCManager X]
Failed to perform desired action. Error code: 1460

2. [Vbacceleration SGrid II Control X]
Runtime Error ''0''

3. Runtime Error ''440'' Automation error.

Also it is taking a good 25-45 minutes to go from clicking on one folder to another folder. (i.e. My Computer to C drive to Folder) Anything I can do to speed that up?

#4 cookmiester

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Posted 24 December 2009 - 05:38 AM

Hmm, it looks like Internet Security 2010 has totally hijacked your system. Ok, the next thing we will try is rkill. By running this, it should allow malwarebytes to run. Killing off the Internet Security process.

Rkill.exe http://download.bleepingcomputer.com/grinler/rkill.exe
Rkill.com http://download.bleepingcomputer.com/grinler/rkill.com
Rkill.scr http://download.bleepingcomputer.com/grinler/rkill.scr
Rkill.pif http://download.bleepingcomputer.com/grinler/rkill.pif

Then report to us what happens.

#5 cknox121

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Posted 04 January 2010 - 01:56 AM

Ok so i put the rkill.exe onto a CD and am accessing it with start -> run -> D:/rkill.exe because I can't get into any other folders really.

So the program loads up and says
"can not create some of your included files

pev.xe
rkill.reg
nemd.cfxxe

Continue Yes/No"

Clicking yes then gets me "An unknown error occurred. The program will terminate"

And then it closes.

Edited by cknox121, 04 January 2010 - 01:57 AM.


#6 cookmiester

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Posted 04 January 2010 - 10:42 AM

Ok, that internet security is a badass of sorts. So please try Dr.Web Cure It from here: download.cnet.com/Dr-Web-CureIt/3000-2239_4-128071.html.
Also try the live cd as well, www.freedrweb.com/livecd/?lng=en

#7 cknox121

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Posted 15 January 2010 - 05:25 PM

It doesn't seem to be doing anything. When I try to run it all I get is a message saying that new viruses come out everyday so it needs to update its definitions because they are 180 days old. And then I click ok and it just disappears and does nothing after that.

#8 littlephoenix

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Posted 15 January 2010 - 05:31 PM

your sistem is infected for sure by a trojan, i would unplug your sytem, backup all your important data and format and clean install your OS, if this is not an option for you, there are ways to clean the infection, but we must first find out what the virus is called, so a virus scan with AVG would be a good idea

#9 boopme

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Posted 17 January 2010 - 01:40 AM

Please follow the Automated Removal Instructions for Internet Security 2010 in our Tutorial here as the above instructions are incomplete.
Remove Internet Security 2010 (Uninstall Guide)

Post the resulting scan log in your next reply.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Please read How do I get help? Who is helping me?

Edited by boopme, 17 January 2010 - 01:45 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 cknox121

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Posted 18 January 2010 - 11:38 PM

According to the tutorial on how to remove Internet Security 2010 step 2 is running rkil and then going on to use malwarebytes. I already tried that, and both rkill and malwarebytes wont run.

#11 boopme

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Posted 19 January 2010 - 10:14 AM

Are you getting an error message box?
Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..

Have you also used step 8 in the guide? If not do that.

Also try running RKill and SAS?

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Can you do an ONline scan?
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 cknox121

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Posted 26 February 2010 - 05:24 PM

Sorry it is taking so long to respond. Ive been very busy with school and without a lot of time to work on my computer. I'm working on it right now and will post an update later.

#13 cknox121

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Posted 26 February 2010 - 05:45 PM

After renaming MBAM I still get two error messages one right after the other

1. [Title] vbAccelerator SGrid II Control
[Text] Run time error '0"

2. [Title] Malwarebytes' Anti-malware
[Text] Run time error '440' automation error.

I can not run a eset scan because I still do not have access to the internet. Firefox won't load.

When i try to run that file from step 8 in the guid i get Error code: 707 (3,0)

I also tried running rkill under a different name and all i got was a message saying that it terminated for an unknown reason and closed.

Edited by cknox121, 26 February 2010 - 07:06 PM.


#14 cknox121

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Posted 05 March 2010 - 08:51 PM

So Im not exactly sure what I did but somehow I got malwarebytes to work. I think it solved all the problems. Here is the log.

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

3/5/2010 4:55:41 PM
mbam-log-2010-03-05 (16-55-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 192803
Time elapsed: 2 hour(s), 5 minute(s), 5 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 7
Registry Keys Infected: 14
Registry Values Infected: 20
Registry Data Items Infected: 13
Folders Infected: 2
Files Infected: 47

Memory Processes Infected:
C:\WINDOWS\system32\FastNetSrv.exe (Backdoor.Bot) -> Unloaded process successfully.
C:\WINDOWS\system32\winupdate86.exe (Trojan.Dropper) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\notepad.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\epivanilecolayi.dll (Trojan.Hiloti) -> Delete on reboot.
C:\WINDOWS\system32\__c0091D92.dat (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\Iasv32.dll (Backdoor.Bot) -> Delete on reboot.
c:\WINDOWS\system32\BtwSrv.dll (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\curslib.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\Px.ax (Backdoor.Dimpy) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c0091d92 (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ias (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\btwsrv (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fastnetsrv (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\unpr (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_BTWSRV (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\net (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_FASTNETSRV (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\winsts (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellBotR (Backdoor.CYL) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\notepad (Trojan.Agent) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svidurasewis (Trojan.Hiloti) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winupdate86.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\net (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f1538fcb.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\buildw (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\firstinstallflag (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\guid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\i (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\ulrn (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\update (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\updatenew (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\mbt (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\udfa (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\mfa (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lsdefrag (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\notepad (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: necdroch.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Dropper) -> Data: c:\windows\system32\winlogon86.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Dropper) -> Data: system32\winlogon86.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\winlogon86.exe) Good: (Userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.
C:\Program Files\InternetSecurity2010 (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\necdroch.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\notepad.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\epivanilecolayi.dll (Trojan.Hiloti) -> Delete on reboot.
C:\WINDOWS\system32\__c0091D92.dat (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\Iasv32.dll (Backdoor.Bot) -> Delete on reboot.
c:\WINDOWS\system32\BtwSrv.dll (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\FastNetSrv.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winupdate86.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\ntload.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\net.net (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\ntload.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Local Settings\Temporary Internet Files\Content.IE5\0TQBGPA7\dfghfghgfj[1].dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Local Settings\Temporary Internet Files\Content.IE5\CHIBO1QN\SetupIS2010[1].exe (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Local Settings\Temporary Internet Files\Content.IE5\CX23KL6Z\CAURQNUP.htm (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Start Menu\Programs\Startup\scandisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\InternetSecurity2010\IS2010.exe (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\WINDOWS\gif32.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\dryuj6jh.com (Spyware.Passwords) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\6to4v32.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AVR10.exe (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\curslib.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\opeia.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wincert.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winhelper86.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winsts.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msrxqrnw.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lsm32.sys (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\_img358.gif (Trojan.Adept) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ndisdrv.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winlogon86.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\unpr.sys (Trojan.Killfiles) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\scandisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\ntload.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tbln.tmp\svchost.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Application Data\Microsoft\Internet Explorer\Quick Launch\Internet Security 2010.lnk (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Start Menu\Internet Security 2010.lnk (Rogue.InternetSecurity2010) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Start Menu\Programs\Startup\scandisk.lnk (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\certstore.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\FInstall.sys (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\Px.ax (Backdoor.Dimpy) -> Delete on reboot.
C:\WINDOWS\Temp\_A00F1538FCB.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Evans\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\flags.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uses32.dat (Malware.Trace) -> Quarantined and deleted successfully.

Edited by cknox121, 05 March 2010 - 08:52 PM.


#15 boopme

boopme

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Posted 05 March 2010 - 10:01 PM

Ok,great! We need to update and rerun it.
but first run RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way as the malware programs will start again.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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