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js.luckysploit.q and other issues


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#1 sella35

sella35

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Posted 19 December 2009 - 01:14 AM

My 1st home computer got a message from F-Secure (which I was using at that time) saying that malicious code found in file C:\Users\...temp... Infection- Js.luckysploit.q- Action taken- The file was deleted.

Then later that day I got another pop-up which i THOUGHT was from windows saying that it found more viruses and needed to do a scan, which I allowed it. That's when I realized it was from something else, not windows and not f-secure.

Now the real problems began after this. My F-Secure started saying it had to update but after i did, i couldn't log online at all. I ended up having to remove it because even the tech support couldn't help find out why I couldn't connect. F-Secure was provided by my isp. And the new av i dl took about 15 hours to do a scan, malwarebytes will take 12-13 hours to scan. Maybe this is normal, I do not know. I can't recall any scans taking that long. Maybe I am a little paranoid since this is my personal computer.

The 2nd computer definitely has issues. Random emails from her yahoo mail acct for pharmacy companies are being sent out, it disconnects and the World of Warcraft account on it was "hacked" (we probably have some keylogger on it or on my computer). The thing is that I know the person who owns this computer (my mom) has never been to a wow-gold selling site nor have I. She does use a couple of add-ons when she plays, but every time I have downloaded an addon for her, I would scan it first before installing it. My nephew did download some free-mmo-games on both of our computers when he spent the weekend with us. Sometimes in the WoW game the latency on that computer will be 2-3k. While on my computer at the same time am only at 50 latency. I put the free avg on her computer because the Panda I had bought wouldn't update and gave her error messages. And I keep both computers up-to-date on windows.

Both computers are hardwired. The first one is vista 32-bit and the other is XP.

Any ideas on where I should start or help would be greatly appreciated.

Thanks, Sella <3

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#2 garmanma

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Posted 19 December 2009 - 11:50 AM

I suggest you post two separate topics in our Am I Infected? forum
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
One computer - one topic
Good luck
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