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Constant odd ZA alerts and constant crashing


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#1 buffalo_bill

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Posted 19 December 2009 - 01:00 AM

Hi guys,
2 days ago I began getting these constan Zone Alarm alerts about every program on my computer, eg: (programname) is trying to communicate with C:\WINDOWS\System32\ZoneLabs\vsmon.exe by opening a thread. If i click allow or deny (iv tried both) the alerts continue to appear continously, even when i press remember my selection.
ever since these alerts began to appear my computer has been amazingly slow, crashes trying to open a webpage or even iTunes, and has problems opening task manager (it took 45 mins before).
Also, the computer seems to be shutting programs down on its own, and yesterday closed all programs and shut down the computer.
I don't know what to do, i have run avg and it can only find tracking cookies and nothing else.
Im running windows XP
Any help would be appreciated


[edit] - a hijackthis log is available if needed

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#2 buffalo_bill

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Posted 19 December 2009 - 09:52 PM

please guys some help would be awesome, the problem seems to be getting worse. I now have a command prompt opening and entering some gibberish into itself very quickly and then closing, also zonealarm is going crazy. AVG found a trojan threat and it healed it, i scanned again and there was more tracking cookies, nothing else.

buffalo_bill :thumbsup:

#3 rigel

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Posted 19 December 2009 - 10:18 PM

Welcome to BC :thumbsup:

Let's try this procedure and we will go from there...

:inlove: Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
:trumpet: Please download RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
:flowers: Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Part II Have you tried reinstalling ZA yet?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#4 buffalo_bill

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Posted 19 December 2009 - 10:37 PM

hey mate, thanks for replying :thumbsup:

Regarding Part II : yeah iv tryed reinstalling it and it seemed ok for about 30 minutes, the alerts are back and now avg is constantly coming up with an alert for a trojan downloader, i click heal, but it seems to be moving to different locations on my hard drive everytime.

I'll be back soon with the results of those tools you told me about :flowers:

thanks

#5 buffalo_bill

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Posted 20 December 2009 - 12:43 AM

I did everything you told me to
Malwarebytes didn't find anything, yet im still getting these AVG popups, system crashes, command prompt at start up, and as im typing this on my laptop, the infected computer (while doing nothing) just went to the BSOD :thumbsup:

here is the log for malwarebytes as per requested:

Malwarebytes' Anti-Malware 1.42
Database version: 3396
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

20/12/2009 4:34:12 PM
mbam-log-2009-12-20 (16-34-12).txt

Scan type: Quick Scan
Objects scanned: 154564
Time elapsed: 1 hour(s), 27 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

thanks :flowers:

#6 buffalo_bill

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Posted 20 December 2009 - 02:22 AM

im really pissed off with whatever the hells making my computer stuff up like this so iv been doing some research.
Using NETSTAT in the cmd , i have discovered a constant connection to www.007guard.com. Google searches have told me that this is malware and get Sypbot S&D will fix the problem. Well I got spybot, once i clicked scan and error message appeared and the computer crashed....again.
Is it something else causing me these problems or is it www.007guard.com?

#7 rigel

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Posted 20 December 2009 - 12:19 PM

You are being affected by a Fake Anti-Virus that tries to get you to purchase it. It will supposedly turn off the nag screens and fix the problem. Malwarebytes cannot see it yet, so let's do the next step.

Please run RKill again and then run SAS

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 buffalo_bill

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Posted 20 December 2009 - 10:15 PM

hey
thanks for your help so far :thumbsup:
I ran a SAS scan and here is the log you asked for :

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/21/2009 at 02:04 PM

Application Version : 4.21.1004

Core Rules Database Version : 3563
Trace Rules Database Version: 1551

Scan type : Complete Scan
Total Scan Time : 01:04:29

Memory items scanned : 538
Memory threats detected : 0
Registry items scanned : 9627
Registry threats detected : 0
File items scanned : 55367
File threats detected : 2

Adware.Tracking Cookie
C:\Documents and Settings\ARGY\Cookies\argy@atdmt[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\argy@atdmt[2].txt


Thanks

#9 rigel

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Posted 20 December 2009 - 10:31 PM

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 buffalo_bill

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Posted 21 December 2009 - 01:27 AM

hi

im trying the online scan now. I'v already tried 3 times but i can only get as far as the terms and conditions page.
After accepting these, IE either freezes or IE closes itself.
I can get to the part where it asks to install active X
Any ideas?

[edit] - rebooted comp and iv got it to the scan page now :flowers:
currently at 5%

Be back soon with the results :thumbsup:

Edited by buffalo_bill, 21 December 2009 - 01:39 AM.


#11 buffalo_bill

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Posted 21 December 2009 - 03:49 AM

Hey
Heres the log :thumbsup:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=e77678a3cb2b0a4caacb21b7942df5a6
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-12-21 08:25:46
# local_time=2009-12-21 07:25:46 (+1000, AUS Eastern Daylight Time)
# country="Australia"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=769 16775141 100 98 0 197669688 0 0
# compatibility_mode=1024 16777175 100 0 46466517 46466517 0 0
# compatibility_mode=6143 16777215 0 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16777214 100 70 0 1678688 0 0
# scanned=245667
# found=11
# cleaned=11
# scan_time=6215
C:\Documents and Settings\ARGY\My Documents\LimeWire\Saved\30h3 - dont trust me.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\My Documents\LimeWire\Incomplete\Preview-T-5064857-you could be mine guns roses.snd a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\My Documents\LimeWire\Incomplete\Preview-T-5190950-you could be mine guns roses.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\HelpAssistant\My Documents\LimeWire\Incomplete\Preview-T-5223633-foo fighters color shape [new album].au a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Owner\My Documents\LimeWire\Incomplete\Preview-T-5064857-you could be mine guns roses.snd a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Owner\My Documents\LimeWire\Incomplete\Preview-T-5190950-you could be mine guns roses.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Owner\My Documents\LimeWire\Incomplete\Preview-T-5223633-foo fighters color shape [new album].au a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Owner\My Documents\LimeWire\Incomplete\Preview-T-5223633-you could be mine guns roses.au a variant of WMA/TrojanDownloader.GetCodec.gen trojan (cleaned - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\system32\eknxklyn.ini Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\system32\HkSrBcfe.ini Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\system32\HkSrBcfe.ini2 Win32/Adware.Virtumonde.NEO application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

#12 MATTSPCHELP

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Posted 21 December 2009 - 07:22 AM

i suggest you dont download from the p2p client limewire , and install an anti virus like avast
Microsoft Certified Desktop Support Technician

#13 buffalo_bill

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Posted 21 December 2009 - 08:23 AM

hi

matt, I stopped using limewire a while ago, seems to have still bit me in the ass but hey?
iv already got avast, its warning me of a virus found and a trojan found every 5 mins or so, i click move to chest and it says it has completed it. But the warning shows again, with the malware in the same location. Is there anyway of fixing this or does it look like im in for a system sweep?
If a sweep can be avoided that would be awesome

thanks for your help :thumbsup:

#14 MATTSPCHELP

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Posted 21 December 2009 - 08:29 AM

Done the whole on boot scan ? btw have you checked ya google searches?
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#15 buffalo_bill

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Posted 21 December 2009 - 08:34 AM

hi

on boot scan?
and checking my google searches for what exactly?
sorry if im annoying due to lack of knowledge




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