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network card won't work


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#1 volta06

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Posted 15 August 2005 - 09:15 PM

Hi,
I just got a dlink DWL G630 c wireless card for a notebook running service pack 1 (i am updating that soon). The drivers installed fine. However the configuration software utility that came with the drivers does not work, the dlink software says that no card can be found, and the windows wireless network can find my network but doens't connect.
Any help would be appreciated

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#2 TEB

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Posted 15 August 2005 - 09:20 PM

Sometimes you dont install the card until after the dirvers are installed, or else it cuases problems. Did you verify that you installed the card after the drivers?

Also, have you tried letting windows manage wireless config and net your software?

#3 volta06

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Posted 15 August 2005 - 09:27 PM

I installed the drivers before the card, which was the correct way in doing it. What do you mean by windows manage wireless config? I tried using zero point config, and that is the only way that I managed to even see the network.

#4 unbidden

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Posted 15 August 2005 - 09:51 PM

"What do you mean by windows manage wireless config?"


XP has the capability of connecting wirelessly without the use of 3rd party software. Open 'My Network Places' - on the left of the window you will see 'Set up a wireless network for home or office'.

Another thing that comes to mind is try disabling any firewall you may be running until you get the card up and working.

A third option if applicable; try installing the card in a different slot.

#5 TEB

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Posted 15 August 2005 - 10:00 PM

I mean by that, that windows xp has the ability to show you what networks are inr ange of your wireless adapter/card, so by letting windows xp manage them he no longer needs bugged out software.

#6 Enthusiast

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Posted 15 August 2005 - 10:34 PM

I believe that feature along with more networking automation was enhanced by SP2.

What's keeping you from installing it?

Microsoft - Steps to take before SP 2 installation

These are the steps you are advised to take before installing SP2:

1. Back up all your data.

2. Check out the Web site of your hardware manufacturers to see if SP2-related software updates are available for download.

3. Purge your system of all spyware and adware you may have accumulated.

Of interest from Microsoft:
Programs that are known to experience a loss of functionality when they run on a Windows XP Service Pack 2-based computer
http://support.microsoft.com/default....wsxpsp2

Some programs seem to stop working after you install Windows XP Service Pack 2
http://support.microsoft.com/kb/842242/

I would suggest running AdAware and Spybot Search and Destroy BEFORE you install SP2.
Download, install, update and run
*AdAware SE: http://www.lavasoftusa.com/software/adaware/

*Spybot S&D:
http://www.safer-networking.org/en/index.html

Also download, install, update and run the Microsoft Anti-Spy beta:
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx

Do you have a dialup or a broadband connection?
Microsoft offers a free CD to install SP 2 and if you are on a dialup it is highly recommended, in fact, even using broadband, it is a large file and you may get better results and an easier install using the CD.

Order it here (free):
http://www.microsoft.com/windows....lt.mspx


If you encounter difficulties during or after installing SP2 or have questions, call 888-SP2-HELP for assistance.

Microsoft Security Product Support Policy

Microsoft Policy
Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft subsidiaries. Phone numbers for international support can be found at: http://support.microsoft.com/common/international.aspx

There are a few programs you need to install and run BEFORE you update to SP2. These will insure that spyware and other malware which will cause malfunctions after or during installation of SP2 are removed prior to your installing SP2.

Of course, a frequently updated resident anti-virus program is absolutely necessary. If you do not have one installed, AVG, freeware you can download at the following link will provide excellent AV protection:

AVG: http://www.grisoft.com/us/us_index.php

or you can choose Avast Anti-virus freeware
http://www.komando.com/bestshareware.asp
or any of the major brand paid AV programs that are available.

Also absolutely necessary:
Freeware Anti-malware protection (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several as each may find things the others will not.)

*AdAware SE: http://www.lavasoftusa.com/software/adaware/

*Spybot S&D: http://www.safer-networking.org/en/index.html
*the two most important to have!

Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx

If you find spyware or viruses and have a problem removing them come back here and we will assist you as SP2 will not install properly with malware on your system.

Posted below are a few web based AV and trojan scans to run. Set them to clean any infection they find and if you find anything with the first couple, keep going until you have run them all.

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these as they require Active X.)

Windows Security Trojanscan
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest

online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan

SP2 is primarilly involved with adding critically needed security to Windows XP, and all the "bugs" it originally were purported to exist have been corrected. Most problems experienced by those who installed were the fault of third party code that was not compliant with Microsoft's published requirements or the result of malware existing on the systems, so that is why it is critical that your system be clean before installing SP2. Most third party vendors have already updated their drivers so as to become compliant with the requirements made by SP2. Go to their sites and update whatever software applies to your system.




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