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Labtop problem


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#1 Allensmith87

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Posted 15 August 2005 - 08:59 PM

Here's the problem: Whenever I turn on my labtop and after couple seconds of using it, the screen suddenly turns blue and on the top says "beginning dump of physical memory" and then below it says "physical dump complete" then my labtop restarts. I think the cause of the problem was because I turned the labtop off by unplugging it [rather than doing the proper shut down] because it kept freezing. Any solutions to this problem? I know I didn't download any virus-infected programs because I have A LOt of anti-virus firewalls and the only things I put on the computer are: starcraft, msn messenger, and limewire. Any help will be appreciated.

Here are my specs: Windows 2000 professional, Pentium4, 400 Mhz

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#2 TEB

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Posted 15 August 2005 - 09:23 PM

It seems that you have either run out of memory.

How much memory is currently installed on the system (RAM)

And are you positive those are the only things on the computer?

to check:

control panel>>system>>look at the bottom of the window that pops up and tell us what it says.

#3 Enthusiast

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Posted 15 August 2005 - 10:56 PM

I know I didn't download any virus-infected programs because I have A Lot of anti-virus firewalls


If you are running more than one resident software firewall they will conflict with each other and cause problems, although not necessarily the problem you are describing.

What op system do you have and what is the error message it gives you when it crashes?

You may well have corrupted something when you pulled the plug, but something else was wrong before you did that which was causing the freezing.

What anti-malware programs are you using? (A firewall will not stop malware).

What firewalls are you running?

What anti-virus program do you have resident on your computer and when was the last time you updated the definitions? (Like software firewalls, only one resident anti-virus program may be used because more than one will conflict).

What anti-malware programs do you have installed and when were they last updated?

Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several. (These are different than anti-virus programs which are designed to find viruses - not adware and trojans, etc.)

*AdAware SE: http://www.lavasoftusa.com/software/adaware/

*Spybot S&D: http://www.safer-networking.org/en/index.html

*the two most important to have!

Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx

SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx

AČ - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.


CWShredder
CW Shredder removes some variants of spyware known as the Coolwebsearch Trojan. The Trojan takes advantage of a flaw in a key component of Windows -- Microsoft's version of the Java Virtual Machine -- to install itself via popups often found on porn and illegal software (a.k.a. "warez") sites. Run CWShredder after installing, and have it look for updates. Then click the "Fix" button, and the program will both scan and fix any problems it finds. If your system does not have this kind of spyware, it will give you the good news.
Freeware
http://www.intermute.com/spysubtract/cwshr...r_download.html

Let us know what you find and we will try to assist you.

Edited by Enthusiast, 15 August 2005 - 10:58 PM.





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