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HJT log - please analyse


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5 replies to this topic

#1 simon vincett

simon vincett

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Posted 15 August 2005 - 07:57 PM

I hope someone out there can help me to clean up these trojans and viruses in my pc. They're driving me crazy!

Logfile of HijackThis v1.99.1
Scan saved at 10:36:56 AM, on 16/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\xpjava.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\OptusNet Dial-up Internet\DSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\Opera8\Opera.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Hijack This\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.optusnet.com.au/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theage.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
F2 - REG:system.ini: UserInit=userinit.exe,xpjava.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet Dial-up Internet\DSC.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.optusnet.com.au/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1121869518561
O17 - HKLM\System\CCS\Services\Tcpip\..\{0C865946-190B-4708-BD3C-338C1D9B7D34}: NameServer = 203.2.75.132 198.142.0.51
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C865946-190B-4708-BD3C-338C1D9B7D34}: NameServer = 203.2.75.132 198.142.0.51
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Indexing Service (cisvc) - Unknown owner - C:\WINDOWS\System32\cisvc.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

Thanks

Simon

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#2 g2i2r4

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Posted 17 August 2005 - 12:28 AM

Welcome simon vincett to Bleeping Computer.

Download the Killbox.
Unzip it to the desktop

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
C:\WINDOWS\System32\xpjava.exe
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

F2 - REG:system.ini: UserInit=userinit.exe,xpjava.exe

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Download CleanUp!.
If that doesn’t work, use this link.
Here is a tutorial which describes its usage:
http://www.bleepingcomputer.com/tutorials/how-to-use-cleanup/

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options"
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Scan local drives for temporary files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

Once it's done, press Close. Reboot the system. This will remove files that were in use during the scan.

***


Please download, install, and update the free version of Ewido trojan scanner:
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Run Ewido --- When you run it for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • From the main ewido screen, click on update in the left menu, then click the Start update button.
  • After the update finishes (the status bar at the bottom will display "Update successful")
  • Exit Ewido. DO NOT scan yet.
***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

***

Next, run Ewido again.
  • Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
  • If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
  • When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.
***

Finally, restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.


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#3 simon vincett

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Posted 18 August 2005 - 09:45 AM

Thank you q2i2r4 for your excellent scouting, the malware hunt was very successful. 20 kills and a much healthier computer are the result. This is the HJT log now. How does it look?

The ewido log is included too, after the HJT one.

Simon

Logfile of HijackThis v1.99.1
Scan saved at 12:35:44 AM, on 19/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\OptusNet Dial-up Internet\DSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Opera8\Opera.exe
C:\Program Files\Hijack This\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.optusnet.com.au/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theage.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...B_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet Dial-up Internet\DSC.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.optusnet.com.au/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1121869518561
O17 - HKLM\System\CCS\Services\Tcpip\..\{0C865946-190B-4708-BD3C-338C1D9B7D34}: NameServer = 203.2.75.132 198.142.0.51
O17 - HKLM\System\CS1\Services\Tcpip\..\{0C865946-190B-4708-BD3C-338C1D9B7D34}: NameServer = 203.2.75.132 198.142.0.51
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Indexing Service (cisvc) - Unknown owner - C:\WINDOWS\System32\cisvc.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 12:26:10 AM, 19/08/2005
+ Report-Checksum: FF5BF890

+ Scan result:

HKU\.DEFAULT\Software\LQ -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-18\Software\LQ -> Dialer.Generic : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@-1shz2prbmdj6wvny-1sez2pra2dj6wjkyupajkcqq-1dj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@112.2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@112.2o7[4].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@adopt.specificclick[1].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@burstnet[1].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@burstnet[3].txt -> Spyware.Cookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@e-2dj6wjliwodjgdo.stats.esomniture[1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@image.masterstats[1].txt -> Spyware.Cookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@imgserv.adbutler[1].txt -> Spyware.Cookie.Adbutler : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@serving-sys[3].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@y-1shz2prbmdj6wvny-1sez2pra2dj6wjk4spcjcgpqydj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlyqhd5ehpwydj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@y-1shz2prbmdj6wvny-1sez2pra2dj6wjlyujdpgapgwdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Simon\Desktop\old disk\OLDWIN\Cookies\nick@y-1shz2prbmdj6wvny-1sez2pra2dj6wjmisnazmkoqwdj6x9ny-1seq-2-2.stats.esomniture[2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\msdirectx.sys -> Trojan.Rootkit.h : Cleaned with backup


::Report End

Edited by simon vincett, 18 August 2005 - 09:48 AM.


#4 g2i2r4

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Posted 18 August 2005 - 12:15 PM

Hi Simon, I've merged your topics together. Please reply only to this topic, using the button 'add reply'.

The logs look good.

***

copy the part in bold below into notepad. Save it as unlegacy.reg (set filetype to "All Files")

REGEDIT4

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MSDIRECTX]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MSDIRECTX]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\msdirectx]

Doubleclick the file you made and confirm you want to merge it with the registry

***

Download CleanUp!.
If that doesn’t work, use this link.
Here is a tutorial which describes its usage:
http://www.bleepingcomputer.com/tutorials/how-to-use-cleanup/

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options"
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Scan local drives for temporary files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

Once it's done, press Close. Reboot the system. This will remove files that were in use during the scan.



Shall I post you some tips for the future and closes the topic?

Edited by g2i2r4, 18 August 2005 - 12:16 PM.



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#5 simon vincett

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Posted 21 August 2005 - 07:56 PM

Hi g2i2r4

I can't believe how much faster and smoother my computer is now! And it's so good to be able to work again without virus alerts poping up all the time. What's more, it feels good to have to have killed these beasties myself with your guidance. So I'm happy to close this topic if you could just any answer one last quick question: which of the protection programs I downloaded should I keep?

I've now got Spybot Search and Destroy, Ewido, AdAware SE, CleanUp!, HijackThis, Spyware Blaster, Spyware Guard, Trojan Remover, Trojan Hunter as well as my Sygate firewall. Do you think I can get rid of any of these?

Simon

#6 g2i2r4

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Posted 22 August 2005 - 02:42 PM

That's good news. You did great :thumbsup:

You can remove HijackThis, unlegacy.reg and Killbox.

Ewido is a trail for two weeks, after that it will work, but it won't update.

I'll post you the tips. Read the tutorials and follow the advise. That will help fight the bad guys.

Stay well!!

-------

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.


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