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My hard disk is being eaten by something


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#1 mr.blitz

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Posted 18 December 2009 - 02:30 PM

Over the last few weeks i have been vaguely aware that my hard drive space was getting lower...i thought it was just becasue i was downloading a lot...but the more stuff i deleted the more space seemed to disappear.

It culminated today when i turned on the PC and found that i have 0 bytes free space. I immediately deleted 8gb of data. I watched the 'Computer' window (pressing refresh every few seconds) as the 8gb disappeard in under 1 minute.

The system, although slow is still responding quite well...though a bit sluggish.

I trawled the Windows directories and found that

C:/Program Files/Common Files/PC Tools/sMonitor/cputime.xml

nd

C:/Program Files/Common Files/PC Tools/sMonitor/logfile.etl

is where the data has gone.

cputime.xml is 32,603,604 kb
logfile.etl is 16,406,528 kb

I cannot delete these files...they are in use by another program.

I have ended every possible process from task manager, and still i get the above message about them being used by another program. Is it possible a process is being hidden?

Can anyone help me out, please?

I have a few other computers about...so taking the hard disk out and running software on the disk is possible, though installing anything on to the drive is almost impossible.

Any help welcome.

Thanks

Edited by mr.blitz, 18 December 2009 - 02:31 PM.


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#2 MATTSPCHELP

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Posted 18 December 2009 - 02:38 PM

This is a known bug with Pctools , i recommend you uninstall and reinstall the newest version off there website
Microsoft Certified Desktop Support Technician

#3 mr.blitz

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Posted 18 December 2009 - 02:51 PM

what is it listed as in programs and features?

i can't find it.

How can i delete it if its not in the list?

Can i boot into safe mode and delete it manually?

then remove it from registry by hand?

#4 MATTSPCHELP

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Posted 18 December 2009 - 02:57 PM

Look for SSDMonitor in the task manager (Ctrl Alt Delete) and end it , then go to
C:/Program Files/Common Files/PC Tools/sMonitor/cputime.xml

nd

C:/Program Files/Common Files/PC Tools/sMonitor/logfile.etl

and delete you will now have your space back , also to stop this happening again click start -> run -> msconfig ->startup and untick SSDMonitor
Microsoft Certified Desktop Support Technician

#5 mr.blitz

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Posted 18 December 2009 - 03:02 PM

that was the first thing i tried.

didn't work.

i shut down every process i could...and still i couldn't delete either of 'em.

i just deleted it in safe mode.

gonna find every registry entry for pc tools or smonitor and delete em.

#6 MATTSPCHELP

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Posted 18 December 2009 - 03:10 PM

just a thort , Start -> Run - > Services.msc , look in there for the ssdmonitor
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#7 Knowallreed

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Posted 30 December 2009 - 09:53 PM

Hello,


Not sure your still having the problems but, I will write this anyway...


Firstly look for SSDMonitor in the task manager (Ctrl Alt Delete) and end process

Then you need to delete the SDDMonitor file and also any other files you can delete located in C:/Program Files/Common Files/PC Tools/sMonitor/


restart your computer then you should 'fingers crossed' be able to delete the logfile.etl and cputime.xml files


Hope that works for you :thumbsup:

Edited by Knowallreed, 30 December 2009 - 09:59 PM.





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