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Internet Security 2010/Personal Protector


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#1 ez778

ez778

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Posted 17 December 2009 - 09:26 PM

I am infected with Internet Security 2010 and Personal Protector. Anything that can be used to remove it is disabled (i.e. MBAM, rkill, sdfix, McAfee etc..) I caught a virus about a month ago and was able to remove it with the above mentioned, however this one seems to be pretty stubborn. What next? Any suggestions? Side note: McAfee stinks!

Edited by ez778, 17 December 2009 - 10:26 PM.


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#2 MATTSPCHELP

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Posted 18 December 2009 - 06:14 AM

Hey Ez This virus seems to be getting about alot at the moment , first of all can you open task manager? , if soo look for the following processes

IS2010.exe
41.exe
winlogon86.exe
winupdate86.exe

and end them , they are only the known proccess for the virus you are reffering to , once they have been ended remove them from startup

Start - > Run -> Msconfig -> startup and untick the proccesses above

also then without restarting , download malwarebytes , depending if the virus has been disabled you will or wont be able to run malwarebytes
Microsoft Certified Desktop Support Technician




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