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SysDefence infection, Malwarebites won't run


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3 replies to this topic

#1 captain47

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Posted 17 December 2009 - 08:20 PM

Something is pretending to be windows defender and I'm pretty sure that's not good. I tried running malwarebites a few different ways and it doesn't start at all. Since that is the tool that is suggested on the remove sysdefence guide I think I need some help.
Here's my scan:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Ron Keuser at 16:50:12.89 on Thu 12/17/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.555 [GMT -8:00]

AV: Norton 360 *On-access scanning disabled* (Outdated) {A5F1BC7C-EA33-4247-961C-0217208396C4}
FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\DOCUME~1\RONKEU~1\LOCALS~1\Temp\clspackxq.exe
C:\DOCUME~1\RONKEU~1\LOCALS~1\Temp\wscsvc32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\OpenOffice.org 3\program\swriter.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Ron Keuser\Local Settings\Temporary Internet Files\Content.IE5\IU4F74UO\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page =
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.com/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
uInternet Settings,ProxyOverride = localhost
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
mSearchAssistant =
mURLSearchHooks: SrchHook Class: {d3f669eb-57ce-4f45-8fbd-e245cbb46366} - c:\program files\stopzilla!\toolbar\SZIESearchHook.dll
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\toolbar\SZSG.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.5\NppBho.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: BrowserHelper Class: {8a9d74f9-560b-4fe7-abeb-3b2e638e5cd6} - c:\program files\sgpsa\SearchAssistant.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ST: {9394ede7-c8b5-483e-8773-474bf36af6e4} - c:\program files\msn apps\st\01.03.0000.1005\en-xu\stmain.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {E8F5425D-19D1-41A4-B9D2-3F7627680EEC} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.5\UIBHO.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\toolbar\SZSG.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [clspackxq.exe] c:\docume~1\ronkeu~1\locals~1\temp\clspackxq.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [Dell AIO Printer A920] "c:\program files\dell aio printer a920\dlbkbmgr.exe"
mRun: [ViewMgr] c:\program files\viewpoint\viewpoint manager\ViewMgr.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [AmazonGSDownloaderTray] c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} - hxxp://www.worldwinner.com/games/v54/zengems/zengems.cab
DPF: {0B195D55-0AB4-48C7-828F-34BE10BA4266} - hxxp://www.worldwinner.com/games/v53/dealornodeal/dealornodeal.cab
DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} - c:\program files\yahoo!\common\yucconfig.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} - hxxp://www.worldwinner.com/games/v51/bejeweled/bejeweled.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} - hxxp://www.worldwinner.com/games/v51/bejeweledtwist/bejeweledtwist.cab
DPF: {A91FB93D-7561-4524-8484-5C27C8FA8D42} - hxxp://www.worldwinner.com/games/v50/luxor/luxor.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxp://a248.e.akamai.net/f/248/5462/2h/www.symantecstore.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-27 101936]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-1-9 108648]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-1-9 108648]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2009-9-9 297472]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090702.005\NAVENG.SYS [2009-7-3 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090702.005\NAVEX15.SYS [2009-7-3 876144]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-7-8 1251720]

=============== Created Last 30 ================

2009-12-17 18:32:08 0 d-----w- c:\program files\AntiMalware
2009-12-17 18:22:12 652 ----a-w- c:\windows\system32\krl32mainweq.dll
2009-12-17 18:21:11 201 ----a-w- c:\windows\system32\srcr.dat
2009-12-11 17:43:26 312 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2009-12-11 17:24:55 0 d-----w- c:\docume~1\ronkeu~1\applic~1\Malwarebytes
2009-12-11 17:24:49 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-11 17:24:47 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-11 17:24:46 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-11 17:24:46 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-23 22:35:04 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2009-11-23 22:33:05 0 d-----w- c:\program files\STOPzilla!
2009-11-23 22:33:04 0 d-----w- c:\program files\common files\iS3
2009-11-23 22:33:03 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-11-23 06:28:48 0 d-----w- c:\docume~1\ronkeu~1\applic~1\OpenOffice.org
2009-11-23 06:25:38 0 d-----w- c:\program files\JRE
2009-11-23 06:24:48 0 d-----w- c:\program files\OpenOffice.org 3
2009-11-23 05:49:45 0 d-----w- c:\program files\asdf
2009-11-22 08:19:31 60 ---h--w- c:\windows\popcreg.dat
2009-11-22 03:46:50 0 d-----w- C:\users
2009-11-22 02:26:35 42 ----a-w- c:\windows\popcinfot.dat
2009-11-22 01:26:25 0 d-----w- c:\docume~1\alluse~1\applic~1\PopCap Games
2009-11-22 01:22:44 0 d-----w- c:\program files\PopCap Games
2009-11-21 17:49:16 0 d-----w- c:\docume~1\alluse~1\applic~1\FunGames
2009-11-21 17:30:06 0 d-----w- c:\program files\AskBarDis

==================== Find3M ====================

2009-11-16 23:07:19 63 ----a-w- c:\documents and settings\ron keuser\jagex_runescape_preferences2.dat
2009-11-16 22:37:21 38 ----a-w- c:\documents and settings\ron keuser\jagex_runescape_preferences.dat
2009-11-16 22:28:41 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-28 14:36:11 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-28 14:36:11 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-10-28 06:54:16 634632 ----a-w- c:\windows\system32\dllcache\iexplore.exe
2009-10-28 06:52:46 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 06:00:55 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 14:58:48 263552 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-20 14:58:48 263552 ------w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-13 10:53:29 266752 ------w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 69632 ------w- c:\windows\system32\dllcache\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:54:17 112128 ------w- c:\windows\system32\dllcache\rastls.dll
2007-02-07 23:26:59 944688 --sha-w- c:\windows\addins\mco3mp.bak1
2007-02-13 04:01:58 995164 --sha-w- c:\windows\addins\mco3mp.bak2
2007-02-14 01:59:06 994247 --sha-w- c:\windows\addins\mco3mp.ini2

============= FINISH: 16:51:42.51 ===============

Attached Files



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#2 fenzodahl512

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Posted 18 December 2009 - 08:55 AM

Please download The Comedian.exe by Rorschach112 to your desktop
  • Please disable all of your antivirus/firewall before doing this step. Please visit HERE if you don't know how..
  • Double click the program to run it. It will only take around several minutes to run.
  • It will do a series of tasks and tell you when each one is finished.
  • You will be prompted to press any key after each step
  • When it is done it will close and exit itself automatically.
  • You can delete The_Comedian.exe once it is finished
STOP! if you can't complete this step.. Tell me more about it..



Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running our fixes.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..

Please download this program by sUBs and save it to your Desktop. Then after you disable all security programs, simply run it (double-click it)

If the program asked you to install Recovery Console, please do so.. It will be your best interest..

When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..

Note: DON'T do anything with your computer while the program is running.. Just let it finishes..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#3 captain47

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Posted 19 December 2009 - 09:23 PM

I turned off my firewall and antivirus and it says "Your current security settings do not allow this file to be downloaded" when I try to download thecomedian. What settings need to be changed?

#4 fenzodahl512

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Posted 19 December 2009 - 10:36 PM

Ok, Lets do this one first.. Then proceed with OTL and GMER step :(


Backing Up Your Registry
  • Go HERE and download ERUNT
    (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
  • Install ERUNT by following the prompts
    (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
  • Start ERUNT
    (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
  • Choose a location for the backup
    (the default location is C:\WINDOWS\ERDNT which is acceptable).
  • Make sure that at least the first two check boxes are ticked
  • Press OK
  • Press YES to create the folder.
For detailed instruction on how to back-up registry via ERUNT, please visit HERE


After that, please create a Restore Point via System Restore.. Here's the link on how to do it..

http://www.bleepingcomputer.com/tutorials/...l56.html#manual

After you successfully do these steps, please proceed with the next step as per above :(

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive





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