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Hijackthis (unable to open log)


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#1 Atman

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Posted 17 December 2009 - 06:09 PM

Hey everyone!

Im glad i found this forum. So my deal is that I followed the advice in "Remove Antivirus Live (Uninstall Guide)". Only having one web browser, internet explorer I was able to deactivate the proxy's like the guide said, but was unsuccessful with activating the downloads. The rkill when clicked would show the black screen for a second and then disappear, while at the bottom the antivirus would say that "file rkill.exe is infected". The same thing happened with the malware. So I tried to use a different web browser and was able to download firefox, which has no issues. so I download all the programs again and the antivirus would say the same thing when i clicked on them. The malware didnt even open up to any menu. All the items are on my desktop. The third way I tried was transferring the programs from a thumb drive into this computer. I opened up the thumb drive and clicked on programs but the same thing happened. Then I tried the hijacking post to get the log from the computer, I download the dds to the desktop and tried with both explorers to open file. The black log screen came up and then dissappeared, even though I would disable the proxy. So pretty much im stuck, if anyone has an answer.

Thanks.

Atman

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#2 Orange Blossom

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Posted 17 December 2009 - 08:14 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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