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Adware.Win32.BHO infection


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14 replies to this topic

#1 sahara74

sahara74

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Posted 17 December 2009 - 05:03 PM

Symptoms are as follows:
My internet navigation is very slow;
Using Google toolbar (which I use often) is very slow;
Internet explorer freezes and becomes unresponsive when I try to run it the first time after booting up (The second time it usually works, although it is very slow to respond)

I also have recently experienced numerous Windows Explorer crashes during navigation of C:\ although I'm not sure whether this is related or not.

Ad-aware scan results reveal that I have Win32.Adware.BHO infection, however removal does not work using the ad-aware software.

The file that Ad-aware picks up is called cmdline.dll, and it is contained in a temporary directory, for example:
C:\Documents and Settings\Admin\Local Settings\Temp\{9F47931C-9BFB-418D-A544-BBC6F6AACB92}\_extra\objects

I have tried restarting in safe mode, changing the file extension to cmdline.txt before deleting the file and containing folder. However it always reappears when I start in normal mode in a new/different temporary directory.

Here is my DDS log:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Admin at 7:32:35.43 on Fri 18/12/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.501 [GMT 10.5:30]

FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = localhost
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Gif Animator Toolbar Helper: {96372ab6-15eb-4316-b497-71c741bc548c} - c:\program files\easy gif animator extension\v3.3.0.0\EasyGifAnimator_Toolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy Gif Animator Toolbar: {35065594-9169-4a34-b167-fc4865038e53} - c:\program files\easy gif animator extension\v3.3.0.0\EasyGifAnimator_Toolbar.dll
TB: {855F3B16-6D32-4fe6-8A56-BBB695989046} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\BackWeb-8876480.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messen~1\YahooMessenger.exe" -quiet
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [HPHUPD05] c:\program files\hewlett-packard\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
mRun: [Desktop Service Centre] c:\program files\optusnet dsl internet\DSC.exe
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bttray.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6\ICQ.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {264AED84-12F1-4CA1-8AA7-EB939AE58D8D} - hxxps://compass.oxiana.com.au/CACHE/stc/1/binaries/stcweb.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by20fd.bay20.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} - hxxp://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} - hxxp://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/DigWXMSN.cab
DPF: {A903E5AB-C67E-40FB-94F1-E1305982F6E0} - hxxp://www.ooxtv.com/livetv.ocx
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} - hxxp://www.spvod.com/soft/vjocx-ch-spvod.cab
DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - hxxp://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
Handler: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - c:\windows\system32\BTXPPanel.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\84lv4pr6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - ICQ Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-29 64288]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-4-12 54752]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1184912]
R3 WBSD;Winbond Secure Digital Storage (SD/MMC) Device Driver;c:\windows\system32\drivers\wbsd.sys [2006-11-8 27008]
S3 ASPI;Advanced SCSI Programming Interface Driver;c:\windows\system32\drivers\ASPI32.SYS [2007-8-21 16512]
S3 CBUSB;MARX CryptoTech LP;c:\windows\system32\drivers\CBUSB.SYS [2006-11-9 45056]
S3 CSVirtA;Cisco Systems SSL VPN Adapter;c:\windows\system32\drivers\CSVirtA.sys [2007-1-26 22136]
S3 ERMLicSrv_ATL71;ERMLicSrv_ATL71;c:\windows\system32\erm\7.1\ERMLicSrv_ATL71.exe [2009-5-15 94208]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-1-26 42000]

=============== Created Last 30 ================

2009-12-17 20:53:15 0 d-----w- c:\program files\TrendMicro
2009-11-29 14:58:01 2544 ----a-w- c:\windows\system32\OEMINFO.PNF
2009-11-29 08:41:26 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-11-29 07:17:29 0 d-----w- c:\program files\CCleaner
2009-11-29 05:18:43 0 d-----w- c:\docume~1\admin\applic~1\Malwarebytes
2009-11-29 05:18:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-29 05:18:26 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-29 05:18:26 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-29 05:18:25 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-29 04:55:37 921 ----a-w- c:\windows\QSFVExit.bat
2009-11-29 04:25:09 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-29 03:57:14 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-29 03:57:07 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-29 03:43:50 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}

==================== Find3M ====================

2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 ----a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20:16 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-10 17:47:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2008-05-19 13:07:44 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051920080520\index.dat

============= FINISH: 7:33:26.00 ===============


Thank you

Attached Files



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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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  • Local time:02:09 PM

Posted 29 December 2009 - 09:24 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
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#3 sahara74

sahara74
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  • Local time:11:39 PM

Posted 30 December 2009 - 09:04 AM

Thank you for your time m0le.

Since my first post I have undertaken the following actions:

> Uninstalled a program called DSC.exe (Optus Desktop Service Centre): After some web surfing I found out this was the cause of the cmdline.dll being reproduced in my temp folder, and it was being picked up by Ad-aware scanner soon after every reboot.

> Following this, several days ago, I completed a full system scan running the avast anti-virus scanner (which took ages!): I have attached the warning log

> I have run Ad-aware, SpybotS&D, MBAM and Superantispyware. No issues were found with any of these.

> Ran CCleaner

> Defraged C:\

> Ran Uniblue Speed up my PC and then Registry Booster (including registry defrag & backup)

> Installed / upgraded to IE8, from IE7:

Current issues are:

> I now have 2 instances of iexplore.exe in Windows task manager with only a single IE window open, and navigation is even slower than before. In Task Manager the 2 iexplore.exe records show that they both use a lot of memory (105k right now, and upto 150-200k if I open extra tabs), and CPU goes through the roof with a single click. Since my first post I also had some "party poker" pop-ups appearing from time to time, but I haven't seen any of these in the last few days.

Navigation of C:\ is also much slower than before, particularly when running 2 or 3 programs at once, as is maximising windows/programs that have been "dormant" for several minutes. This also effects CPU..

I have zipped and attached my logs.

Cheers.

Sahara

Attached Files



#4 m0le

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Posted 30 December 2009 - 09:28 AM

Thanks for the logs. Recycler is showing on the Avast log so we'll see to that.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

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Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks :(
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#5 sahara74

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Posted 30 December 2009 - 10:15 AM

Thanks m0le.

After downloading ComboFix, I disabled Ad-aware and Avast, closed all other windows and ran ComboFix.

My ComboFix log is attached.

Looks like I still have 2 instances of iexplore.exe in the Task Manager, with only one window open.

Cheers,

Sahara

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#6 m0le

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Posted 30 December 2009 - 12:49 PM

Combofix hasn't found anything particularly worrying.

Let's look at the iexplore.exe issue

Please download and run Process Explorer

If Process explorer won't execute rename it Iexplore.exe

Under File and Save As, create a log and post here

Copy and paste the log into your next reply
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#7 sahara74

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Posted 30 December 2009 - 06:04 PM

OK m0le. Here are the steps I have taken since my last post.

> Re-enabled Ad-aware and Avast.

> Re-booted computer

> Opened one IE8 browser and navigated to this page

> Opened Process Explorer and created a log (I already had the Process Explorer program and did not download it again)

Here is the log (2 instances of iexplore.exe are apparent):

Process PID CPU Description Company Name
System Idle Process 0 92.16
procexp.exe 204 5.88 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
services.exe 1100 1.96 Services and Controller app Microsoft Corporation
YahooAUService.exe 2216 AutoUpater Service Module Yahoo! Inc.
wuauclt.exe 2416 Windows Update Microsoft Corporation
wmiprvse.exe 2860 WMI Microsoft Corporation
winlogon.exe 1052 Windows NT Logon Application Microsoft Corporation
unsecapp.exe 2632 WMI Microsoft Corporation
tfswctrl.exe 3700 Drive Letter Access Component Sonic Solutions
System 4
SynTPLpr.exe 3616 TouchPad Driver Helper Application Synaptics, Inc.
SynTPEnh.exe 3624 Synaptics TouchPad Enhancements Synaptics, Inc.
svchost.exe 1516 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1912 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1680 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1300 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1368 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1584 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1660 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1472 Spooler SubSystem App Microsoft Corporation
smss.exe 936 Windows NT Session Manager Microsoft Corporation
SMAgent.exe 568 SoundMAX service agent component Analog Devices, Inc.
sgtray.exe 3656 Sonic Update Manager Sonic Solutions
MsPMSPSv.exe 2200 WMDM PMSP Service Microsoft Corporation
MDM.EXE 500 Machine Debug Manager Microsoft Corporation
LVCOMSX.EXE 3708 LVCom Server Logitech Inc.
lsass.exe 1112 LSA Shell (Export Version) Microsoft Corporation
jusched.exe 3720 Java™ Platform SE binary Sun Microsystems, Inc.
jqs.exe 412 Java™ Quick Starter Service Sun Microsystems, Inc.
Interrupts n/a Hardware Interrupts
iexplore.exe 3424 Internet Explorer Microsoft Corporation
iexplore.exe 2656 Internet Explorer Microsoft Corporation
GoogleToolbarNotifier.exe 3920 GoogleToolbarNotifier Google Inc.
explorer.exe 348 Windows Explorer Microsoft Corporation
DPCs n/a Deferred Procedure Calls
ctfmon.exe 3612 CTF Loader Microsoft Corporation
csrss.exe 1028 Client Server Runtime Process Microsoft Corporation
btwdins.exe 2008 Bluetooth Support Server WIDCOMM, Inc.
BTTray.exe 4072 Bluetooth Tray Application WIDCOMM, Inc.
ati2evxx.exe 1284
aswUpdSv.exe 624 avast! Antivirus updating service ALWIL Software
ashWebSv.exe 2576 avast! Web Scanner ALWIL Software
ashServ.exe 716 avast! antivirus service ALWIL Software
ashMaiSv.exe 2520 avast! e-Mail Scanner Service ALWIL Software
ashDisp.exe 3896 avast! service GUI component ALWIL Software
alg.exe 2912 Application Layer Gateway Service Microsoft Corporation
AGRSMMSG.exe 3600 SoftModem Messaging Applet Agere Systems
Agent.exe 1744 Agent Cisco Systems, Inc.
AAWTray.exe 2680 Ad-Aware Tray Application Lavasoft
AAWService.exe 652 Ad-Aware Service Application Lavasoft

__________________________________

Many thanks again for your time.

Cheers,

Sahara

#8 m0le

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Posted 30 December 2009 - 07:28 PM

Both are showing as Microsoft files. Let's see where they are running from:

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    iexplore* /md5
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
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#9 sahara74

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Posted 30 December 2009 - 11:54 PM

SystemLook log:


SystemLook v1.0 by jpshortstuff (29.08.09)
Log created at 14:37 on 31/12/2009 by Admin (Administrator - Elevation successful)

========== filefind ==========

Searching for "iexplore* /md5"
No files found.

-=End Of File=-

#10 m0le

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Posted 31 December 2009 - 07:09 AM

Ah, that's a strange result.

Download Autoruns

http://download.sysinternals.com/Files/Autoruns.zip
  • Extract the Autoruns Zip file contents to a folder.
  • Double-click the "Autoruns.exe".
  • Click on the "Everything" tab
  • Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
  • Go to File then to Export As.
  • Save AutoRuns.txt file to the desktop.
  • Attach to your next reply.

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#11 sahara74

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Posted 01 January 2010 - 03:10 AM

I have attached the Autoruns log.

Cheers and HNY

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#12 m0le

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Posted 01 January 2010 - 05:44 AM

Okay, I have taken a good look at the Process Explorer, Autoruns and SystemLook logs and there is nothing malicious in the second iexplore.exe.

In some cases this does indicate malware using iexplore.exe as a legitimate name for an illegitimate file. However, in this case there is no sign of problems with this second file.

If there are major problems with your PC still (such as high CPU or excessive freezing) then it might be a nasty but you are clean now.

The other important thing to note is that in IE8 it is normal to have two iexplore.exe files open even with one window open because one file process opens for tab recovery purposes.

I think, in your case, this is what it is showing.

Any browser problems now are down to IE8 as opposed to any malware problems.

Let me know what you think.
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#13 sahara74

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Posted 05 January 2010 - 06:58 PM

Okay, I have taken a good look at the Process Explorer, Autoruns and SystemLook logs and there is nothing malicious in the second iexplore.exe.

In some cases this does indicate malware using iexplore.exe as a legitimate name for an illegitimate file. However, in this case there is no sign of problems with this second file.

If there are major problems with your PC still (such as high CPU or excessive freezing) then it might be a nasty but you are clean now.

The other important thing to note is that in IE8 it is normal to have two iexplore.exe files open even with one window open because one file process opens for tab recovery purposes.

I think, in your case, this is what it is showing.

Any browser problems now are down to IE8 as opposed to any malware problems.

Let me know what you think.


Thanks for your help m0le. I think your quotes in bold explain it. I thought that by upgrading to IE8 my internet performance would get better.

The other thing is that I think the Avast script blocker really does slow things down a lot. If only someone came up with Anti-virus software that does not (even intermitently) interfere with performance. Waiting 10 seconds for a new tab to open can get very annoying over time.

Anyway, thanks again, I am now condfident that I am clear of any malicious processes.

Cheers,

Sahara

#14 m0le

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Posted 05 January 2010 - 07:02 PM

Okay sahara. Good luck with finding the problem :(
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#15 m0le

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Posted 11 January 2010 - 05:15 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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