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I know I'm infected


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13 replies to this topic

#1 theoriginal

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Posted 17 December 2009 - 02:13 PM

Yesterday I downloaded a program that seemed like a keygen and when I opened it, a bunch of malware was added to my computer (although Nod32 managed to block some of it). It also preceded to turn off user account control; and now the name of my firefox icon sometimes changes randomly. Also I think the C drive is showing an incorrect number of free space available. Is there anything I con do to fix this problem?

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#2 cookmiester

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Posted 17 December 2009 - 03:32 PM

How many times must people be told. DO NOT DOWNLOAD KEYGENS. They only bring bleepware. Use MBAM, and SAS to get rid. As well as NOD32.

#3 boopme

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Posted 17 December 2009 - 04:07 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 theoriginal

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Posted 17 December 2009 - 07:32 PM

Here's the mbam log:

Malwarebytes' Anti-Malware 1.42
Database version: 3381
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/17/2009 2:18:54 PM
mbam-log-2009-12-17 (14-18-54).txt

Scan type: Quick Scan
Objects scanned: 92906
Time elapsed: 4 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Yovanny\AppData\Local\Temp\00000701 (Trojan.Downloader) -> Quarantined and deleted successfully.

#5 theoriginal

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Posted 17 December 2009 - 10:01 PM

Here's the SuperAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/17/2009 at 09:07 PM

Application Version : 4.32.1000

Core Rules Database Version : 4385
Trace Rules Database Version: 2222

Scan type : Complete Scan
Total Scan Time : 00:47:02

Memory items scanned : 274
Memory threats detected : 0
Registry items scanned : 6193
Registry threats detected : 0
File items scanned : 91982
File threats detected : 11

Adware.Tracking Cookie
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@ads.bleepingcomputer[1].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@ads.univision[1].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@atdmt[2].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@collective-media[1].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@content.yieldmanager[1].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@doubleclick[2].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@media6degrees[2].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@pointroll[2].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@revsci[2].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@specificmedia[2].txt
C:\Users\Yovanny\AppData\Roaming\Microsoft\Windows\Cookies\Low\yovanny@t.pointroll[1].txt

Edited by theoriginal, 17 December 2009 - 10:02 PM.


#6 boopme

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Posted 18 December 2009 - 11:27 AM

How's it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 theoriginal

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Posted 18 December 2009 - 02:33 PM

It's running ok, but I'm still worried that I had to reinstall utorrent again. I clicked the utorrent desktop icon and an install shield came up for some weird reason. I install it but then it prompts me to install it again if I re-click the icon. At the end I had to download it then install it to get rid of the problem. Maybe other programs that I have installed have this problem as well. I also can't help to think that an incorrect free space number is being shown on the C drive. Could the virus had something to do with that?

Edited by theoriginal, 18 December 2009 - 02:42 PM.


#8 boopme

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Posted 22 December 2009 - 01:47 PM

Yes malware can and will corrupt files. let's do one more scan and see if things change..
Where are you dowloading from?


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 theoriginal

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Posted 22 December 2009 - 08:50 PM

I usually download from thepiratebay, sumotorrents, torrentreactor, or from private trackers for torrents. I ran the scan like you said after updating Malwarebytes, selected quick scan (all done in normal mode), but it found nothing. Also, this MDT folder suddenly appeared in the root of my drive (C drive). Is it suspicious? Another problem I have is that many of my drivers are not being detected when I run a program called Driver Magician. I have it on "search non-microsoft drivers" (default option) and it's only showing 4 drivers detected....Maybe that's why my C drive is showing more free space than usual; many of my drivers have been deleted/corrupted by the virus. That can also explain why I had to reinstall utorrent (the drivers for it got deleted/corrupted). As far as I know, the other programs don't have this problem. Oh god, I dunno what to do anymore. Should I just reinstall windows? Or should I try other anti-viruses to try and fix the problem?

Here's the MBAM for the sake of curiosity:

Malwarebytes' Anti-Malware 1.42
Database version: 3412
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/22/2009 8:39:07 PM
mbam-log-2009-12-22 (20-39-07).txt

Scan type: Quick Scan
Objects scanned: 95837
Time elapsed: 5 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by theoriginal, 22 December 2009 - 09:12 PM.


#10 boopme

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Posted 23 December 2009 - 11:16 AM

I feel it best and safest if we get a deeper look.

You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 theoriginal

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Posted 24 December 2009 - 05:35 PM

Hello, I followed the instructions just as you said but the rootrepeal scan takes far too long to complete. I disabled my firewall and malware scanners and started the scan like at 4:30am and its 12 hours later and the scan still hasn't finished. Should I just restart the scan and do it in safe mode or should I just forget about the scan and just reinstall windows? Also, a new problem came up because I think my usb thumb drive was infected with the virus since it doesn't work anymore. It all started when explorer decides to stop responding, I restart explorer, pull out my thumb drive, then I plug it back it and it stops working (as well as in other computers I plug it in to).

I plug it in to a vista pc and it just reads it as a "mass storage device" but the E: drive for the usb doesn't show up in "My Computer". In xp, Its the same thing except that the drive does show up in "My Computer", but I can't access it. I tried to reformat it using various programs but non work. I can't plug in usb devices to my computer now since I risk them being infected with this stuff. So yeah, that's the story for now and I hope we can get this whole virus problem fixed in the near future.

#12 boopme

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Posted 24 December 2009 - 06:13 PM

Hello can you run only the HJT/DDS log and post that there?

To clean a Flash drive and prevent alot of infection
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 theoriginal

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Posted 24 December 2009 - 11:15 PM

Posted the logs in this thread:

http://www.bleepingcomputer.com/forums/t/281379/i-know-im-infected-2-fake-keygen/

Also, thanks for the Flash_Disinfector tool but it doesn't work on Windows Vista (I stopped Program Compatibility Assistant Service and turned off user account control but it still doesn't work). Anyway, I tried it on an XP computer and it prompted me and completed the scan but it still didn't fix my usb flash drive. The thing I forgot to tell you is that even though the drive does show up in xp computers (but I still can't access it) when I put in the flash drive, I click on properties and it says File System: Raw. I just don't know what happened (I don't even think its a virus anymore that caused this); like I said, it suddenly just stopped working after explorer crashed and restarted, and it worked perfectly for the 2 years I had it. No format tool or partition recovery program helps me also; it just a lost cause. I had a lot of good stuff there too....So disappointing. Albeit depressed somewhat, I'll continue with the virus removal process for my Windows Vista PC :/

Again, thanks for the program boopme.

Edited by theoriginal, 25 December 2009 - 02:32 AM.


#14 Orange Blossom

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Posted 25 December 2009 - 02:45 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/281379/i-know-im-infected-2-fake-keygen/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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