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Unknown Infection- repeated restarting before computer boots up

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#1 KelseyQ


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Posted 17 December 2009 - 02:04 PM

When I turn my computer on (I am on a different computer as I type this) it starts to boot up and the microsoft thing comes up with the loading bar and then it restarts. And it does it over and over again unless I turn it off. I can't get into it to run anything so I'm not sure what to do.

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#2 Orange Blossom

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Posted 17 December 2009 - 08:24 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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Posted 17 December 2009 - 08:40 PM

Insert Xp/Vista Disc and perform a system Repair
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#4 KelseyQ

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Posted 20 December 2009 - 05:23 PM

Insert Xp/Vista Disc and perform a system Repair

I tried. But it brings up this thing about partitions and asks me which partition I want to use. And There is never a Repair option.

#5 Elise


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Posted 25 December 2009 - 03:11 PM

Hi KelseyQ and :thumbsup: to BleepingComputer.

Can you please tell me a bit more of what happened the last time your computer was able to boot?

We Need to Diagnose Your BlueScreen
  • When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  • Select "Disable Automatic Restart on System Failure", as shown here:
    Posted Image
  • When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
    Posted Image

regards, Elise

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