Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HijackThis Log: Please help Diagnose


  • This topic is locked This topic is locked
2 replies to this topic

#1 macastell

macastell

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:25 AM

Posted 17 December 2009 - 12:08 PM

Hello.

I would like request the help of one of the experts in this forum to review the log file generated by the HiJackThis utility.
I am trying to remove a spyware/malware that is affecting the Firefox browser (version 3.5.6) on my computer.
The observation is that clicking on the links from a google search in Firefox always redirect to an odd website (http://newserversearch.com/) and an error/warning is reported by the browser indicating that the Server is not found.

My internet connection is behind a firewall.

Thank you in advance for your help.

Here is the content of the HJT log file (the file is also attached):

=================================================================================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:54:02 AM, on 12/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Cadence\license_manager\lmgrd.exe
E:\Cadence\SPB_16.0\tools\bin\clsbd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Cadence\license_manager\lmgrd.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\hasplms.exe
C:\Cadence\license_manager\cdslmd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\altera\72\quartus\bin\jtagserver.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\Rogue System Sensor\RSSensor.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\stickies\stickies.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\mcastellon\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\mcastellon\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\mcastellon\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Downloads\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\mcastellon\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.novatel.com/
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 2.1.lnk = C:\Program Files\OpenOffice.org 2.1\program\quickstart.exe
O4 - Global Startup: Stickies.lnk = E:\Program Files\stickies\stickies.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1257973825625
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1257973807970
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.novatel.ca
O17 - HKLM\Software\..\Telephony: DomainName = corp.novatel.ca
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.novatel.ca
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.novatel.ca
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Cadence License Manager - Macrovision Corporation - C:\Cadence\license_manager\lmgrd.exe
O23 - Service: CDS Boolean Daemon (clsbd) - Unknown owner - E:\Cadence\SPB_16.0\tools\bin\clsbd.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: HASP License Manager (hasplms) - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\hasplms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Altera JTAG Server (JTAGServer) - Unknown owner - c:\altera\72\quartus\bin\jtagserver.exe
O23 - Service: McAfee SiteAdvisor Enterprise Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
O23 - Service: McAfee Engine Service (McAfeeEngineService) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: McAfee Rogue System Sensor (RSSensor) - McAfee, Inc. - C:\Program Files\McAfee\Rogue System Sensor\RSSensor.exe

--
End of file - 8690 bytes

Attached Files



BC AdBot (Login to Remove)

 


#2 Blind Faith

Blind Faith

  • Malware Response Team
  • 4,101 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:03:25 PM

Posted 29 December 2009 - 04:17 PM

Hello and welcome to Bleeping Computer!

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



Posted Image

#3 chamber

chamber

    Bleepin' Geek


  • Members
  • 329 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:~/
  • Local time:12:25 PM

Posted 04 January 2010 - 07:59 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Posted Image

watch me and tremble, for I bring the purity of oblivion

Sudo apt-get me a sandwich!

Proud graduate of GeekU





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users