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#1 PteTait

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Posted 16 December 2009 - 11:06 AM

Hey folks, I've been having a problem with my Internets.

Ok, I'm not 100% what is going on here, but everytime I try to google something, I get the results, then I click on one of the results that I get from my search, but then it comes up and says "Redirect" on the tab at the top of the page and either brings me back to Google or to some random page, I usually close it before it loads completely.

I have recentrly switched from McAfee 2009, to AVG 9. I did have this prblem before and was told that it was a Malware problem. Did some logging with HiJackThis and had the program fix a few things it came across, and the problem seemed to go away. However, I turn on my laptop this morning, loads up fine, then when I check to see what Networks I can connect to (Usually only my own) I click on mine and click on Connect, then I get this loud screeching noise coming from the speakers, my first reaction was to open up Task Manager, which I couldn't, my second reaction was to turn the volume down, which I couldn't, my final reaction was to shut down my laptop, which did work.

I waited a few minutes before I boot up. Everything starts up smoothly, but my CPU Usage is going all wonky and has been spiking. I started a Full Computer Scan using AVG, only came across Trackin Cookies. I connect to my Network, then I try and use Google, then I get Redirected once again. Now this is really bothering me; if anyone has any useful information on what I shall do, it will be deeply appreciated :thumbsup:

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#2 boopme

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Posted 16 December 2009 - 11:15 AM

Hello and welcome. Let see what this brings back.
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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