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Same Google Problem as a lot of others - redirects


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7 replies to this topic

#1 bahlsie

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Posted 16 December 2009 - 09:15 AM

I seem to be having the same problem as a lot of others that probably doesn't need to be explained.

I did read that by changing the filename of firefox.exe and iexplorer.exe that the problem goes away. I changed my firefox.exe to ffox.exe and I can confirm that the problem did go away. But for how long, I wonder. I had the same problem a week ago that I somehow did manage to get rid of but I have done everything that I can think of and it isn't going away this time.

Also of note is that when I use regedit to look at my registry, there are a lot of weird looking things in the HKEY_CURRENT_USER section. I did take a screenshot. I have posted a copy of it here http://webpages.charter.net/gbahls/registry.jpg

I do have a Hijackthis log ready when it is needed.

Thank you for your help,
Matt

Edited by bahlsie, 16 December 2009 - 09:25 AM.


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#2 boopme

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Posted 16 December 2009 - 11:17 AM

Hello, let's take a quick look with MBAM first.

Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bahlsie

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Posted 16 December 2009 - 07:38 PM

I had ran Malwarebyte's before. I think I ran it last week when I had the same problem and it did find things last week but nothing this week. Was I supposed to run it in Safe Mode or Normal? I ran it in Normal. If I was supposed to try Safe, let me know.

Also, I ran Dr Web CureIt this morning/afternoon. It did find some things, but nothing that helped the Google problem.

Anyway, here's my MBAM log. If you want to see the one from last week, I could post that as well if needed.

Thanks again,
Matt

Malwarebytes' Anti-Malware 1.42
Database version: 3379
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/16/2009 6:14:01 PM
mbam-log-2009-12-16 (18-14-01).txt

Scan type: Quick Scan
Objects scanned: 129401
Time elapsed: 6 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 16 December 2009 - 10:00 PM

Ok let's try these and see or well head to the HJT forum.

Yes MBAM is stronger in Normal mode.

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Now an SAS scan in Safe Mode.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bahlsie

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Posted 17 December 2009 - 04:39 PM

OK Ran both of them.. Super found somethings but it didn't help any.

I don't know if I will be able to reply if there is another long scanner to run until Monday since the weekends are kind of busy for me.

Thanks again,
Matt


Here is the Gooredfix.txt

GooredFix by jpshortstuff (06.12.09.1)
Log created at 03:35 on 17/12/2009 (Owner)
Firefox version 3.5.6 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [00:00 09/02/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [02:28 19/05/2009]
{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} [17:31 24/03/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [14:11 14/04/2009]
{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} [18:38 11/06/2009]
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} [22:49 05/08/2009]
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [22:56 15/12/2009]

C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\gz0m4j77.default\extensions\
{07b2a769-ed19-4483-87ce-c643914c81b1} [14:30 01/07/2009]
{0fa2149e-bb2c-4ac2-a8d3-479599819475} [09:07 18/11/2009]
{1018e4d6-728f-4b20-ad56-37578a4de76b} [18:49 11/12/2009]
{20a82645-c095-46ed-80e3-08825760534b} [17:10 12/07/2009]
{463F6CA5-EE3C-4be1-B7E6-7FEE11953374} [17:25 18/08/2009]
{635abd67-4fe9-1b23-4f01-e679fa7484c1} [11:09 16/01/2009]
{73a6fe31-595d-460b-a920-fcc0f8843232} [15:24 15/12/2009]
{77b819fa-95ad-4f2c-ac7c-486b356188a9} [12:53 06/06/2009]
{B042753D-F57E-4e8e-A01B-7379A6D4CEFB} [19:01 16/11/2009]
{B042753D-F57E-4e8e-A01B-7379A6D4CEFB}-trash [19:01 16/11/2009]
{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [16:32 20/11/2009]
{DDC359D1-844A-42a7-9AA1-88A850A938A8} [17:01 28/10/2009]
{e4a8a97b-f2ed-450b-b12d-ee082ba24781} [09:23 09/12/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [14:49 29/12/2008]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [22:55 15/12/2009]

-=E.O.F=-

And here is the Super log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/17/2009 at 03:18 PM

Application Version : 4.31.1000

Core Rules Database Version : 4383
Trace Rules Database Version: 2221

Scan type : Complete Scan
Total Scan Time : 07:42:33

Memory items scanned : 230
Memory threats detected : 0
Registry items scanned : 5461
Registry threats detected : 0
File items scanned : 213983
File threats detected : 59

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@cdn4.specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[1].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt
C:\Documents and Settings\Owner\Cookies\owner@oasn04.247realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@imrworldwide[2].txt
C:\Documents and Settings\Owner\Cookies\owner@247realmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@bs.serving-sys[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ehg-totalsystemsservices.hitbox[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.wsod[2].txt
C:\Documents and Settings\Owner\Cookies\owner@lfstmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@t.pointroll[2].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media6degrees[2].txt
C:\Documents and Settings\Owner\Cookies\owner@burstbeacon[1].txt
C:\Documents and Settings\Owner\Cookies\owner@realmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@zedo[2].txt
C:\Documents and Settings\Owner\Cookies\owner@socialmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[3].txt
C:\Documents and Settings\Owner\Cookies\owner@fastclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adlegend[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.addynamix[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adcloudmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adserver.adtechus[1].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@a1.interclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[2].txt
C:\Documents and Settings\Owner\Cookies\owner@revsci[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt
C:\Documents and Settings\Owner\Cookies\owner@pointroll[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.bridgetrack[2].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[3].txt
C:\Documents and Settings\Owner\Cookies\owner@insightexpressai[1].txt
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@media.adfrontiers[1].txt
C:\Documents and Settings\Owner\Cookies\owner@specificmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@network.realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@hitbox[2].txt
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstnet[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[3].txt
C:\Documents and Settings\Owner\Cookies\owner@counter.surfcounters[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[1].txt
C:\Documents and Settings\Owner\Cookies\owner@serving-sys[2].txt
C:\Documents and Settings\Owner\Cookies\owner@invitemedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.bleepingcomputer[2].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[3].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[3].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[2].txt

Adware.Zango/SmartShopper
C:\DOCUMENTS AND SETTINGS\OWNER\DOCTORWEB\QUARANTINE\A0000361.EXE

Adware.MyWebSearch/FunWebProducts
C:\DOCUMENTS AND SETTINGS\OWNER\DOCTORWEB\QUARANTINE\A0000552.DLL

#6 boopme

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Posted 17 December 2009 - 06:05 PM

Ok, looks like we need HJT now. Do this today as they are backlogged and you may not get an answer till monday.
You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 bahlsie

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Posted 18 December 2009 - 12:04 PM

Thank you boopme. I followed the directions and now will try to patiently wait for help... (I'm not very good at patience. lol)

Thanks again for getting me this far.

#8 boopme

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Posted 18 December 2009 - 12:57 PM

You're welcome and you will Be answered.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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