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google search result redirect problem


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17 replies to this topic

#1 compilli

compilli

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  • Local time:08:26 AM

Posted 16 December 2009 - 03:43 AM

Hi,

Thanks very much for your help. I did my best to follow the directions outlined in the sticky post. I apologize for any mistakes.

When I perform a search in google and then attempt to click on the link to a result, my browser redirects to completely unrelated pages. Some of these pages are an attempt to sell antivirus software and are impossible to navigate away from. Others are more passive. The one specific thing that I can tell you about this issue is that I sometimes get a popup that reads "exploit rogue spyware scanner (type 504)". I searched for this term and found that others have had a similar problem in recent days. I've been unsuccessful in attempting to eradicate the malware using any of a host of scanning programs. My log follows.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Steve at 3:15:15.15 on Wed 12/16/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1154 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Steve\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.cnn.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
mRun: [VirusScan Online] c:\progra~1\mcafee.com\vso\mcvsshld.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [OASClnt] c:\program files\mcafee.com\vso\oasclnt.exe
mRun: [MSKDetectorExe] c:\progra~1\mcafee\spamki~1\MSKDetct.exe /startup
mRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\MskAgent.exe
mRun: [MPFExe] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\mcupdate.exe
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\mcagent.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [CTSVolFE.exe] "c:\program files\creative\mixer\CTSVolFE.exe" /r
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [<NO NAME>]
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
Hosts: 94.232.248.66 antivirsystem.microsoft.com
Hosts: 94.232.248.66 antivirsystempro.com
Hosts: 94.232.248.66 www.antivirsystempro.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\tkknsx4f.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/
FF - component: c:\program files\mozilla firefox\components\Scriptff.dll
FF - plugin: c:\program files\gametap\bin\release\npgametaptool.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-4-3 340592]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\EngineServer.exe [2008-9-29 19456]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-3-14 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-9-29 143088]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-9-29 62800]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2009-4-3 67904]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-1 24652]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-4-3 90360]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-4-3 42424]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2009-4-3 64432]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-9-5 280344]

=============== Created Last 30 ================

2009-12-16 01:20:12 0 d-----w- c:\program files\Trend Micro
2009-12-15 23:30:50 0 d-----w- c:\program files\AVG
2009-12-15 23:20:20 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-12-10 06:03:12 0 d-----w- c:\docume~1\steve\applic~1\QuosaDDM

==================== Find3M ====================

2009-12-16 02:03:17 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-16 02:03:17 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-28 14:40:47 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-13 10:30:16 270336 ------w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:19 149504 ------w- c:\windows\system32\dllcache\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:38:18 79872 ------w- c:\windows\system32\dllcache\raschap.dll
2009-04-28 00:24:41 88 -csh--r- c:\windows\system32\D4A45C926B.sys
2009-04-28 00:24:44 3974 -csha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 3:17:16.15 ===============


Attached please find the two files requested in the posting instructions. Thank you in advance and I look forward to your reply.

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 28 December 2009 - 02:22 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 compilli

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Posted 28 December 2009 - 02:30 PM

Elise,

Thank you so much for your response, I'll be posting the information you requested shortly.

Steve

#4 Elise

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Posted 28 December 2009 - 02:34 PM

Okay, I'll wait for your logs :(

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#5 compilli

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Posted 28 December 2009 - 03:29 PM

Elise,

Below please find my DDS.txt and Attach.txt files copy and pasted.

Unfortunately, I had trouble with the GMER scan. Part way through the scan I got a blue screen with the following message:

"A problem has been detected and windows shut down to prevent damage to your computer.

The problem seems to be caused by the following file: uwryppod.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen...

Technical information
***Stop: 0x00000050 (0xE45C9000, 0x9A44FC3E, 0x00000001)
***uwryypod.sys - Address 9A44FC3E base at 9a44F000, DAteStamp 4D374f8d"



Since I began having this problem with the browser redirect I have not been able to boot up in safe mode so I was not able to try running GMER in safe mode.

Description of my problem

After performing a search, if I click on a search result I am redirected to a totally unrelated page. In attempting to fix this problem I spent about 10 hours working on it one night. This hopeless effort culminated in me deleting things from a Hijackthis log which appear to have left me unable to put my computer into hibernate mode and cause firefox to crash regularly. I know you can't help with these problems, I just want you to know how helpless I am on my own :( As mentioned above, I am also not able to boot up in safe mode. I've downloaded and tried just about every malware tool with good reviews to no avail. This includes Malwarebytes, Spyware S&D, Spywareblaster, AVG, Adaware, and running a Kapersky online scan.

I really appreciate you helping me with my problem. Please let me know what additional information would be helpful and what I can do to get the GMER log to you.

Steve


DDS.txt

DDS (Ver_09-12-01.01) - NTFSx86
Run by Steve at 14:34:52.51 on Mon 12/28/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.816 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\PokerStars\PokerStars.exe
C:\Documents and Settings\Steve\My Documents\Downloads\dds(2).scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [<NO NAME>]
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steve\applic~1\mozilla\firefox\profiles\tkknsx4f.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\Scriptff.dll
FF - plugin: c:\program files\gametap\bin\release\npgametaptool.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-4-3 340592]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-12-16 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-12-16 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-12-16 360584]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-12-16 285392]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\EngineServer.exe [2008-9-29 19456]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-3-14 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-9-29 143088]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-9-29 62800]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2009-4-3 67904]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-1 24652]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-4-3 90360]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-4-3 42424]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2009-4-3 64432]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2006-9-5 280344]

=============== Created Last 30 ================

2009-12-20 17:46:31 0 d-----w- c:\program files\Windows Installer Clean Up
2009-12-17 18:23:38 0 d-----w- c:\program files\SpywareBlaster
2009-12-17 17:53:35 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-17 17:53:35 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-12-16 22:27:06 0 d-----w- C:\VundoFix Backups
2009-12-16 19:20:06 0 d--h--w- C:\$AVG
2009-12-16 19:19:53 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-16 19:19:52 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-16 19:19:46 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-16 19:19:38 0 d-----w- c:\windows\system32\drivers\Avg
2009-12-16 19:19:13 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-12-16 09:01:37 0 d-----w- c:\program files\MSECACHE
2009-12-16 01:20:12 0 d-----w- c:\program files\Trend Micro
2009-12-15 23:30:50 0 d-----w- c:\program files\AVG
2009-12-15 23:20:20 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-12-10 06:03:12 0 d-----w- c:\docume~1\steve\applic~1\QuosaDDM

==================== Find3M ====================

2009-12-26 02:46:02 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-26 02:46:02 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-28 14:40:47 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-13 10:30:16 270336 ------w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:19 149504 ------w- c:\windows\system32\dllcache\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:38:18 79872 ------w- c:\windows\system32\dllcache\raschap.dll
2009-04-28 00:24:41 88 -csh--r- c:\windows\system32\D4A45C926B.sys
2009-04-28 00:24:44 3974 -csha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 14:37:28.32 ===============


Attach.txt


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 7/30/2006 9:32:08 PM
System Uptime: 12/28/2009 9:43:03 AM (5 hours ago)

Motherboard: Dell Inc. | | 000000
Processor: Genuine Intel® CPU T2500 @ 2.00GHz | Microprocessor | 1996/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 88 GiB total, 65.119 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA

==== System Restore Points ===================

RP814: 9/29/2009 4:55:55 PM - System Checkpoint
RP815: 9/30/2009 10:50:02 PM - System Checkpoint
RP816: 10/1/2009 11:17:39 PM - System Checkpoint
RP817: 10/3/2009 10:17:24 AM - System Checkpoint
RP818: 10/6/2009 12:38:34 PM - System Checkpoint
RP819: 10/7/2009 8:29:31 PM - System Checkpoint
RP820: 10/8/2009 9:28:49 PM - System Checkpoint
RP821: 10/9/2009 9:50:07 PM - System Checkpoint
RP822: 10/11/2009 11:33:30 AM - System Checkpoint
RP823: 10/12/2009 1:02:30 PM - System Checkpoint
RP824: 10/14/2009 9:15:05 PM - System Checkpoint
RP825: 10/15/2009 12:46:38 AM - Software Distribution Service 3.0
RP826: 10/16/2009 7:52:26 PM - Installed TableNinja
RP827: 10/18/2009 10:03:30 PM - System Checkpoint
RP828: 10/19/2009 11:29:01 PM - System Checkpoint
RP829: 10/21/2009 11:54:27 AM - System Checkpoint
RP830: 10/22/2009 11:26:18 PM - System Checkpoint
RP831: 10/24/2009 11:43:46 AM - System Checkpoint
RP832: 10/25/2009 11:59:11 AM - System Checkpoint
RP833: 10/26/2009 3:48:14 PM - System Checkpoint
RP834: 10/30/2009 12:55:33 PM - System Checkpoint
RP835: 10/30/2009 2:02:02 PM - Installed TableNinja
RP836: 10/31/2009 4:37:04 PM - System Checkpoint
RP837: 11/1/2009 11:08:08 PM - System Checkpoint
RP838: 11/3/2009 7:21:56 PM - System Checkpoint
RP839: 11/4/2009 1:01:16 PM - Software Distribution Service 3.0
RP840: 11/5/2009 1:48:06 PM - System Checkpoint
RP841: 11/5/2009 2:53:15 PM - Installed TableNinja
RP842: 11/6/2009 11:14:00 PM - System Checkpoint
RP843: 11/8/2009 4:51:25 PM - System Checkpoint
RP844: 11/9/2009 8:53:51 PM - System Checkpoint
RP845: 11/10/2009 9:53:59 PM - System Checkpoint
RP846: 11/11/2009 10:36:15 AM - Software Distribution Service 3.0
RP847: 11/12/2009 11:03:29 AM - System Checkpoint
RP848: 11/14/2009 10:16:13 AM - System Checkpoint
RP849: 11/16/2009 1:11:57 PM - System Checkpoint
RP850: 11/17/2009 11:29:17 PM - System Checkpoint
RP851: 11/19/2009 12:43:55 PM - System Checkpoint
RP852: 11/20/2009 7:00:41 PM - System Checkpoint
RP853: 11/22/2009 12:17:02 PM - System Checkpoint
RP854: 11/22/2009 1:56:03 PM - Installed TableNinja
RP855: 11/24/2009 9:28:54 PM - System Checkpoint
RP856: 11/25/2009 1:06:51 PM - Software Distribution Service 3.0
RP857: 11/28/2009 11:58:22 AM - System Checkpoint
RP858: 11/29/2009 1:58:03 PM - System Checkpoint
RP859: 12/1/2009 6:52:29 PM - System Checkpoint
RP860: 12/2/2009 11:43:18 PM - System Checkpoint
RP861: 12/4/2009 10:56:21 AM - System Checkpoint
RP862: 12/5/2009 3:42:20 PM - System Checkpoint
RP863: 12/7/2009 12:38:56 AM - System Checkpoint
RP864: 12/8/2009 1:10:36 PM - System Checkpoint
RP865: 12/9/2009 1:53:48 PM - System Checkpoint
RP866: 12/9/2009 2:34:56 PM - Software Distribution Service 3.0
RP867: 12/10/2009 3:50:24 PM - System Checkpoint
RP868: 12/11/2009 4:42:20 PM - System Checkpoint
RP869: 12/12/2009 5:38:21 PM - System Checkpoint
RP870: 12/13/2009 7:15:42 PM - System Checkpoint
RP871: 12/15/2009 6:19:18 PM - Avira AntiVir Personal - 12/15/2009 18:18
RP872: 12/15/2009 6:30:43 PM - Installed AVG Free 9.0
RP873: 12/15/2009 11:18:45 PM - Restore Operation
RP874: 12/15/2009 11:26:53 PM - Restore Operation
RP875: 12/15/2009 11:58:01 PM - Removed AVG Free 9.0
RP876: 12/16/2009 12:01:39 AM - Installed AVG Free 9.0
RP877: 12/16/2009 12:01:52 AM - Avira AntiVir Personal - 12/16/2009 0:01
RP878: 12/16/2009 4:01:49 AM - Installed Windows Installer Clean Up
RP879: 12/16/2009 4:02:32 AM - Removed Windows Installer Clean Up
RP880: 12/16/2009 4:04:14 AM - Installed Windows Installer Clean Up
RP881: 12/16/2009 4:07:02 AM - Installed TableNinja
RP882: 12/16/2009 2:19:12 PM - Installed AVG Free 9.0
RP883: 12/16/2009 6:44:16 PM - Spyware Terminator - restore point
RP884: 12/17/2009 12:09:50 PM - Installed TableNinja
RP885: 12/18/2009 11:16:03 AM - Avg8 Update
RP886: 12/19/2009 1:25:46 PM - System Checkpoint
RP887: 12/20/2009 12:45:18 PM - Removed Windows Installer Clean Up
RP888: 12/20/2009 12:46:30 PM - Installed Windows Installer Clean Up
RP889: 12/21/2009 9:45:02 PM - System Checkpoint
RP890: 12/22/2009 9:47:27 AM - Avg8 Update
RP891: 12/23/2009 12:33:51 PM - System Checkpoint
RP892: 12/25/2009 9:48:30 PM - System Checkpoint
RP893: 12/27/2009 1:14:56 PM - System Checkpoint
RP894: 12/28/2009 2:11:51 PM - System Checkpoint

==== Installed Programs ======================

Ad-Aware SE Personal
Adobe Download Manager 2.2 (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.9
Adobe Shockwave Player 11.5
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG Free 9.0
Bonjour
Broadcom Management Programs
BufferChm
Conexant HDA D110 MDC V.92 Modem
Consumer Complete Care Services Agreement
Corel Photo Album 6
CustomerResearchQFolder
D4100
D4100_Help
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Media Experience
Dell System Restore
DellSupport
DeviceManagementQFolder
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Web Player
Documentation & Support Launcher
EarthLink setup files
EducateU
ELIcon
eSupportQFolder
Games, Music, & Photos Launcher
GameTap
Get High Speed Internet!
getPlus® for Adobe
Google Desktop
Google Talk (remove only)
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart and Deskjet 7.0 Software
HP Photosmart Essential
HP Product Assistant
HP Solution Center 7.0
HP Update
hph_ProductContext
hph_readme
hph_software
hph_software_req
HPPhotoSmartExpress
HPProductAssistant
Immortal Pongbat (Pre-Release, v0.2)
InstantShareDevicesMFC
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
Internet Service Offers Launcher
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 15
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
MarketResearch
McAfee Agent
McAfee Uninstaller
McAfee VirusScan Enterprise
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
mIWA
Mixer
mLogView
mMHouse
MobileMe Control Panel
Modem Helper
Mozilla Firefox (3.5.6)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetWaiting
NetZeroInstallers
PanoStandAlone
PokerStars
PokerStove version 1.21
Qualxserve Service Agreement
QuickSet
QuickTime
RealPlayer
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Search Assist
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Senselang
SofTest
SolutionCenter
Sonic Activation Module
Sonic Update Manager
SopCore 1.0.1
Sound Blaster Audigy ADVANCED MB Demo
Spybot - Search & Destroy
SpywareBlaster 4.2
Status
Synaptics Pointing Device Driver
Toolbox
Tradewinds
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
URL Assistant
Viewpoint Media Player
VPN Client
WebCyberCoach 3.2 Dell
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format Runtime
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

12/22/2009 10:41:46 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'avgcorex.dll.old' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
12/21/2009 8:37:10 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
12/21/2009 8:37:10 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/21/2009 8:36:01 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
12/21/2009 8:36:01 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================

#6 Elise

Elise

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  • Malware Study Hall Admin
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  • Local time:04:26 PM

Posted 28 December 2009 - 03:37 PM

Hello compilli,

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy
TWO ANTIVIRUS PROGRAMS
---------------------------------------
I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
  • False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
  • System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either McAfee or AVG.


COMBOFIX
---------------
Please download ComboFix from one of these locations:Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


In your next reply, please include the following:
  • Combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#7 compilli

compilli
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Posted 28 December 2009 - 04:06 PM

Elise,

I very much appreciate your prompt response.

My apologies if I caused that problem with the GMER scan. I uncheck the "TeaTimer" box, but didn't realize that I should uncheck the "SD helper" box as well.

I removed AVG as instructed.

I also doublechecked to be sure that my antivirus and antispyware programs were disabled to the best of my abilities.

After successfully installing the Microsoft Recovery Console, my computer crashed to a blue screen during the scanning process. I received the following message on the blue screen.

"A problem has been detected and windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

If this is the first time...

Technical Information
***STOP: 0x000000C2 (0x000000040, 0x80000000, 0x00000000)"


Thanks again for your patience and attention, I'm sorry that we haven't been able to make any headway.

Steve

#8 Elise

Elise

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Posted 28 December 2009 - 04:11 PM

Hello compilli,

Don't worry about it, we'll get it fixed somehow :(

Lets try to get Safe mode working.

Please download SafeBootKeyRepair.exe by sUBs to repair Safe Mode.

http://download.bleepingcomputer.com/sUBs/...otKeyRepair.exe

To run SafeBootKeyRepair.exe:
1. Close all programs/windows so that you have nothing open and are at your Desktop.
2. Double-click the SafeBootKeyRepair.exe file.
When finished, it shall produce a log for you.
3. Post the entire contents of C:\SafeBoot_Repair.txt in your next reply.


If you are able to boot into safe mode now, please try to run Combofix in Safe mode and post me the log.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#9 compilli

compilli
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Posted 28 December 2009 - 04:26 PM

Elise,

Below please find my Safeboot Repair text. I'm going to try to reboot in safe mode and report back.

Thanks again.

Reg export of SafeBoot key after repair:
========================

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot]
"AlternateShell"="cmd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\AppMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Base]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot file system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\CryptSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\DcomLaunch]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmadmin]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmboot.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmio.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmload.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmserver]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\EventLog]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\File system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\HelpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\McAfeeEngineService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Netlogon]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PCI Configuration]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PEVSystemStart]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PlugPlay]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PNP Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Primary disk]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\procexp90.Sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\RpcSs]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SCSI Class]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sermouse.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sr.sys]
@="FSFilter System Recovery"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SRService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\System Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vga.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vgasave.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\WinMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}]
@="Universal Serial Bus controllers"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@="DiskDrive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@="Standard floppy disk controller"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@="Hdc"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@="PCMCIA Adapters"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@="SCSIAdapter"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@="System"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@="Floppy disk drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@="Volume"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@="Human Interface Devices"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AFD]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AppMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Base]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot file system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Browser]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\CryptSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DcomLaunch]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Dhcp]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmadmin]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmboot.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmio.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmload.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmserver]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DnsCache]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\EventLog]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\File system]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\HelpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ip6fw.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ipnat.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanServer]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanWorkstation]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LmHosts]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Messenger]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS Wrapper]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Ndisuio]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOS]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOSGroup]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBT]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetDDEGroup]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Netlogon]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetMan]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Network]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetworkProvider]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NtLmSsp]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PCI Configuration]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PEVSystemStart]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PlugPlay]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP Filter]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP_TDI]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Primary disk]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\procexp90.Sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpcdd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpdd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpwd.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdsessmgr]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\RpcSs]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SCSI Class]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sermouse.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SharedAccess]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sr.sys]
@="FSFilter System Recovery"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SRService]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Streams Drivers]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\System Bus Extender]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Tcpip]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\TDI]
@="Driver Group"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdpipe.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdtcp.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\termservice]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vga.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vgasave.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WinMgmt]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WZCSVC]
@="Service"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{36FC9E60-C465-11CF-8056-444553540000}]
@="Universal Serial Bus controllers"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@="DiskDrive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@="Standard floppy disk controller"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@="Hdc"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}]
@="Net"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E973-E325-11CE-BFC1-08002BE10318}]
@="NetClient"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E974-E325-11CE-BFC1-08002BE10318}]
@="NetService"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E975-E325-11CE-BFC1-08002BE10318}]
@="NetTrans"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@="PCMCIA Adapters"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@="SCSIAdapter"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@="System"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@="Floppy disk drive"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@="Volume"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@="Human Interface Devices"

========================

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\McAfeeEngineService
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\PEVSystemStart
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\procexp90.Sys

#10 compilli

compilli
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:26 AM

Posted 28 December 2009 - 05:31 PM

Elise,

I think I had some success! I was able to reboot in safe mode and run ComboFix. Below please find my Combofix log. I will be away from my computer until midnight eastern time tonight. When I get back I'll take whatever step you've advised. Thanks so much for your help, hopefully getting the ball rolling is a good sign.

Thank you.

ComboFix 09-12-27.04 - Steve 12/28/2009 17:06:50.1.2 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1752 [GMT -5:00]
Running from: c:\documents and settings\Steve\My Documents\Downloads\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\driver

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected
Restored copy from - Kitty ate it :(
c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_DRIVER
-------\Legacy_DRIVERDRV


((((((((((((((((((((((((( Files Created from 2009-11-28 to 2009-12-28 )))))))))))))))))))))))))))))))
.

2009-12-28 22:16 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-12-28 21:44 . 2009-12-28 21:44 -------- d-----w- c:\documents and settings\Steve\Application Data\AVG8
2009-12-20 17:46 . 2009-12-20 17:46 -------- d-----w- c:\program files\Windows Installer Clean Up
2009-12-17 18:42 . 2009-12-28 17:02 0 ----a-w- c:\documents and settings\Steve\Local Settings\Application Data\prvlcl.dat
2009-12-17 18:23 . 2009-12-26 03:07 -------- d-----w- c:\program files\SpywareBlaster
2009-12-17 17:53 . 2009-12-17 18:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-17 17:53 . 2009-12-17 18:20 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-12-16 22:27 . 2009-12-16 22:27 -------- d-----w- C:\VundoFix Backups
2009-12-16 19:20 . 2009-12-16 19:20 -------- d-----w- C:\$AVG
2009-12-16 19:19 . 2009-12-28 21:57 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2009-12-16 09:01 . 2009-12-20 17:46 -------- d-----w- c:\program files\MSECACHE
2009-12-16 01:20 . 2009-12-16 01:20 -------- d-----w- c:\program files\Trend Micro
2009-12-15 23:30 . 2009-12-15 23:30 -------- d-----w- c:\program files\AVG
2009-12-15 23:20 . 2009-07-28 20:33 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-12-15 20:01 . 2009-12-15 20:01 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-12-15 11:34 . 2009-12-15 11:34 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-12-10 19:30 . 2009-12-10 19:30 -------- d-----w- c:\program files\Microsoft Silverlight
2009-12-10 06:03 . 2009-12-10 06:03 -------- d-----w- c:\documents and settings\Steve\Application Data\QuosaDDM

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-28 21:48 . 2009-04-03 21:58 -------- d-----w- c:\program files\McAfee
2009-12-28 21:48 . 2006-07-21 15:52 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-12-28 20:49 . 2009-06-18 22:27 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-12-28 19:56 . 2006-08-07 19:25 -------- d-----w- c:\program files\PokerStars
2009-12-26 02:46 . 2004-08-04 03:59 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-12-26 02:46 . 2004-08-04 03:59 96512 ----a-w- c:\windows\system32\drivers\atapi.svs
2009-12-20 17:46 . 2009-12-20 17:46 3584 ----a-r- c:\documents and settings\Steve\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2009-12-19 03:26 . 2009-08-16 22:09 -------- d-----w- c:\program files\TableNinja
2009-12-18 16:15 . 2009-12-18 16:16 294656 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avglngx.dll
2009-12-16 19:19 . 2009-12-22 14:47 3776280 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\setup.exe
2009-12-16 19:19 . 2009-12-22 14:47 3967256 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcorex.dll
2009-12-16 19:19 . 2009-12-22 14:47 4043032 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2009-12-16 19:19 . 2009-12-18 16:16 2352920 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgresf.dll
2009-12-16 19:19 . 2009-12-22 14:47 916248 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgcfgx.dll
2009-12-16 09:49 . 2006-07-21 15:53 -------- d-----w- c:\program files\BAE
2009-12-16 07:39 . 2009-06-18 22:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-16 07:31 . 2009-12-16 07:31 4844296 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-12-03 21:14 . 2009-06-18 22:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13 . 2009-06-18 22:48 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-18 04:10 . 2006-08-18 15:29 -------- d-----w- c:\documents and settings\Steve\Application Data\Apple Computer
2009-11-05 05:04 . 2009-11-05 05:02 -------- d-----w- c:\program files\iTunes
2009-11-05 05:02 . 2009-11-05 05:02 -------- d-----w- c:\program files\iPod
2009-11-05 05:02 . 2007-07-02 02:41 -------- d-----w- c:\program files\Common Files\Apple
2009-11-05 04:56 . 2009-11-05 04:56 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-29 07:45 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38 . 2004-08-11 22:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2004-08-11 22:00 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-04 04:00 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2004-08-11 22:00 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2004-08-11 22:00 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2004-08-11 22:00 79872 ----a-w- c:\windows\system32\raschap.dll
2008-09-29 12:07 . 2009-04-03 21:59 22576 ----a-w- c:\program files\mozilla firefox\components\Scriptff.dll
2009-04-28 00:24 . 2006-10-02 02:23 88 -csh--r- c:\windows\system32\D4A45C926B.sys
2009-04-28 00:24 . 2006-10-02 02:23 3974 -csha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-09-06 198160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Cisco Systems VPN Client.lnk - c:\program files\Cisco Systems\VPN Client\vpngui.exe [2006-9-5 1524776]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-7-21 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-5-3 81920]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\PROGRA~1\\ExamSoft\\SofTest\\SoftLnch.exe"=
"c:\\PROGRA~1\\ExamSoft\\SofTest\\softest.exe"= c:\\PROGRA~1\\ExamSoft\\SofTest\\SofTest.exe
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\ExamSoft\\SofTest\\SoftLnch.exe"= c:\\Program Files\\ExamSoft\\SoftLnch.exe
"c:\\Program Files\\ExamSoft\\SofTest\\softest.exe"= c:\\Program Files\\ExamSoft\\SofTest.exe
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\McAfee\\Common Framework\\FrameworkService.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [11/1/2007 10:40 AM 24652]
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Steve\Application Data\Mozilla\Firefox\Profiles\tkknsx4f.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/
FF - component: c:\program files\Mozilla Firefox\components\Scriptff.dll
FF - plugin: c:\program files\GameTap\bin\Release\npgametaptool.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
.
- - - - ORPHANS REMOVED - - - -

AddRemove-Immortal Pongbat_is1 - c:\program files\Immortal Pongbat\unins000.exe
AddRemove-McAfee Uninstall Utility - c:\progra~1\McAfee.com\Shared\mcappins.exe
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-28 17:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\

[HKEY_LOCAL_MACHINE\software\Intel\Wireless\Folders\* 2*]
"Path"="c:\\WINDOWS\\system32\\config\\systemprofile\\Application Data\\Intel\\Wireless\\"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3580)
c:\windows\system32\WININET.dll
c:\program files\Google\Google Desktop Search\GoogleDesktopHyper.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\McAfee\Common Framework\FrameworkService.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
c:\program files\Dell\QuickSet\NICCONFIGSVC.exe
c:\windows\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\McAfee\Common Framework\naPrdMgr.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
.
**************************************************************************
.
Completion time: 2009-12-28 17:25:32 - machine was rebooted
ComboFix-quarantined-files.txt 2009-12-28 22:25

Pre-Run: 71,671,894,016 bytes free
Post-Run: 72,566,386,688 bytes free

- - End Of File - - C9CBC7A8F87C996EB9301A0128DEA090

#11 compilli

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Posted 28 December 2009 - 05:35 PM

Elise,

I also wanted to let you know that I am now using Threatfire for virus protection and no longer have Mcafee installed because I could not get Combofix to run. I know I should not have made this change, but i wanted to get you the combofix log before I headed out.

Thanks again.

#12 Elise

Elise

    Bleepin' Blonde


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Posted 29 December 2009 - 02:42 AM

Hello compilli,

Please note that ThreatFire isn't a reliable antivirus product and besides that is known to cause system instability. If you need a good freeware antivirus program, just let me know and I will list a few options.

BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


UPDATE JAVA
------------------
Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 17.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u15-windows-i586.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please launch MBAM and update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include the following:
  • MBAM log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#13 compilli

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Posted 29 December 2009 - 12:14 PM

Elise,

Thanks as always for your reply. That is not good news. I would like to try the cleanup process. I have read and understand the associated risks. Should I wait until after we complete the cleanup process to change passwords? Is there any way to tell how long I've been infected with the backdoor?

Please recommend an antivirus software. I am no longer able to install AVG because of an error that seems to be related to an HKLM file that I foolishly deleted from my hijackthis log. :(

I have updated Java as instructed.

I appreciate your help.

Below please find my MBAM log. No malicious items were detected.

Malwarebytes' Anti-Malware 1.42
Database version: 3450
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/29/2009 12:12:18 PM
mbam-log-2009-12-29 (12-12-18).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 198029
Time elapsed: 38 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#14 Elise

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Posted 29 December 2009 - 12:28 PM

Hello compilli,

Should I wait until after we complete the cleanup process to change passwords?

I would recommand you to do it ASAP.

Is there any way to tell how long I've been infected with the backdoor?

This rootkit has as most evident symptom browser redirects. So basically you can assume you have been infected as long as you have had the redirecting problem.

INSTALL ANTIVIRUS
---------------------------
I don't see an Anti Virus Program running on your machine

Download and install an antivirus program, and make sure that you keep it updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
Two good antivirus programs free for non-commercial home use are Avast! and Antivir
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image
In your next reply, please include the following:
  • ESET online scan results

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#15 compilli

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Posted 29 December 2009 - 02:13 PM

Elise,

Thank you for the recommendation, I unistalled ThreatFire and installed Avast!.

Below please find the results of my ESET scan.

C:\Documents and Settings\Steve\Desktop\atapi.sys Win32/Olmarik.RF virus deleted - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Win32/Olmarik.RF virus deleted - quarantined


I really appreciate your patience.




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