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vista shuts down suddenly and restart only to shutdown again


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#1 ooweirdoo

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Posted 15 December 2009 - 10:13 PM

i have a gateway computer using vista sp1 and today while surfing youtube, it shutdown out of no where.
The last things i have done before it shutting down was going to msconfig and unchecking the startup of MACROMAKER, which i downloaded yesterday..
first i tried to use startup repair and it would take 15-20 minutes to finish loading but would just shut back down after
I tried to install windows xp and booted it but it would shut down when it is loading.
I also tried to load windows but it only got to the desktop once or twice and then shutdown after a few seconds so i have no time to restore point

i cant get to safe mode either

Edited by ooweirdoo, 15 December 2009 - 10:23 PM.


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#2 aommaster

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Posted 16 December 2009 - 01:35 PM

Hi!

i cant get to safe mode either

I'm guessing you mean you get the same problem when in safe mode?

Computers randomly shutting down is indicative of a cooling issue (usually with the processor). Open up the case and have a look at the processor fan. Dust buildup can cause processors to overheat and switch off as a fail-safe.

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#3 ooweirdoo

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Posted 16 December 2009 - 02:52 PM

really? ill post some pics later

actually... to make myself clearer it doesnt go to the shutdown screen
it crashes as if some one had pulled a plug

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i dont see that much dust though... because yesterday i cleaned what i could with a wet towel :s
except at my fan but ill need the compressed air which i dont have
ki also unscrewed thr fan and see that there is some sort of paste beteeen the processor and fan
did something melt?

Edited by ooweirdoo, 16 December 2009 - 04:41 PM.


#4 ooweirdoo

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Posted 16 December 2009 - 06:18 PM

trying to remove ram now

#5 aommaster

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Posted 16 December 2009 - 06:24 PM

ki also unscrewed thr fan and see that there is some sort of paste beteeen the processor and fan
did something melt?

That is thermal paste, and is used to provide a medium for heat transfer between the processor and the heatsink. You'll want to make sure that before you replace the fan, you have an even layer of the paste on the processor, otherwise, it could cause overheating issues.

Have you tried running your computer with the case open? See if that seems to help.

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#6 ooweirdoo

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Posted 16 December 2009 - 07:04 PM

thanks for replying and yes i didd
ive been restartin it all afternoon
it seems to get worse everytime because it survived for five minutes initially but after only a minute or so
ive also checked the bios and he temperature is only 89f for system temp
ive also removed the rams until one left but it didnt help

by the way i also hear a scratching noise that seems to be coming from my hard drive...
IS IT DYING AHHH?

Edited by ooweirdoo, 16 December 2009 - 07:19 PM.


#7 ooweirdoo

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Posted 17 December 2009 - 12:48 AM

I also think the power supply might be causing this problem
I searched google "gateway Fx6800 restart" and i found some results stating that the power supply was faulty
I've been using this computer for about 7-8 months. could the power supply be the culprit?

#8 aommaster

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Posted 17 December 2009 - 01:57 AM

Hi!

It seems a bit odd that the power supply would go bad after 8 months. They're know to last a while. To check that, you'll have to check the rail voltages. However, I'm not exactly sure what's the best way of acquiring that information.

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#9 ooweirdoo

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Posted 17 December 2009 - 07:46 AM

i have an old pc so i cantake my hd and test it

#10 aommaster

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Posted 17 December 2009 - 12:25 PM

Hi!

It's really anyone's guess on that if your older PC's specifications are different than your current computer. Each PC will need different power outputs from your PSU, and it may just be that your PSU can supply this older PC's power requirement.

Nevertheless, it's worth a try.

Perhaps some of the other members here have other suggestions on what to try...

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#11 ooweirdoo

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Posted 17 December 2009 - 03:31 PM

i plugged my hard drive in my old pc but it doesnt seem to work it has 1 gig of ram and dual core processor (intel pentium D 3Ghz)

nvm it works
might really be a drive problem because i think it restarted on me when i was booting up

Edited by ooweirdoo, 17 December 2009 - 03:49 PM.


#12 ooweirdoo

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Posted 17 December 2009 - 10:45 PM

now, when i turn on my pc, i hear a long BEEEEEEEEEEEEEEEEEEP

is my drive totally dead now?

#13 aommaster

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Posted 17 December 2009 - 11:07 PM

Hi!

It could be, does your BIOS detect your hard drive? You can access setup when the computer freshly boots, and check from there.

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#14 ooweirdoo

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Posted 18 December 2009 - 08:47 AM

well it doesnt rven start up when my hd is plugged in now
im planning to buy a new one todqy

#15 xXAlphaXx

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Posted 18 December 2009 - 09:40 AM

trying to remove ram now



This could be the cause of the long beep you hear. Double check and make sure its seated properly. I know thats my beep code for "No ram inserted"

Worth a shot. :huh:
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