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Malware Issuesut


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3 replies to this topic

#1 mcs

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Posted 15 December 2009 - 09:30 PM

Hello, this is not my first time here unfortunately. But my wife and I have both received help from here before and it worked. I am getting blocked from Google because they say that I am running too many queries and that I am spamming them. But I am not. I am having other odd computer issues too. Any help would be great. I've also attached the HJT log and the log from malwarebytes.

I ran CCleaner, then MalwareBytes, and then Spybot S&D and the did not find anything. So I ran hijackthis and here is the log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:21:05 PM, on 12/15/2009
Platform: Windows Vista SP1 (WinNT

6.00.1905)
MSIE: Internet Explorer v7.00

(7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Program Files\DisplayLink Core

Software\DisplayLinkUI.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows

Defender\MSASCui.exe
C:\Program Files\Microsoft

Office\Office12\GrooveMonitor.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common

Files\ArcSoft\Connection

Service\Bin\ACDaemon.exe
C:\SVCTOOLS\8.0.83.17\bin\lnchr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Lexmark 2300

Series\ezprint.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program

Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\Users\msalcido\AppData\Local\Google\Chr

ome\Application\chrome.exe
C:\Users\msalcido\AppData\Local\Google\Chr

ome\Application\chrome.exe
C:\Users\msalcido\AppData\Local\Google\Chr

ome\Application\chrome.exe
C:\Users\msalcido\AppData\Local\Google\Chr

ome\Application\chrome.exe
C:\Users\msalcido\AppData\Local\Google\Chr

ome\Application\chrome.exe
C:\Users\msalcido\AppData\Local\Temp\Temp1

_HijackThis.zip\HijackThis.exe
C:\Program Files\TechSmith\SnagIt 8

\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8

\TSCHelp.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?

LinkId=54896
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://www.evisibility.com/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?

LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?

LinkId=54896
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?

LinkId=54896
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?

LinkId=69157
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet

Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: SnagIt Toolbar Loader -

{00C6482D-C502-44C8-8409-FCE54AD9C208} -

C:\Program Files\TechSmith\Snagit 9

\SnagitBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.d

ll
O2 - BHO: Spybot-S&D IE Protection -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\Program Files\Spybot - Search &

Destroy\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper -

{72853161-30C5-4D22-B7F9-0BBC1D38A37E} -

C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} -

C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-

46EB-B09E-D2AAB95CABE3} - C:\Program

Files\TechSmith\Snagit 9\SnagitIEAddin.dll
O4 - HKLM\..\Run: [Windows Defender] %

ProgramFiles%\Windows Defender\MSASCui.exe

-hide
O4 - HKLM\..\Run: [GrooveMonitor]

"C:\Program Files\Microsoft

Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray]

C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds]

C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence]

C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed

Launcher] "C:\Program Files\Adobe\Reader

8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Sprint SmartView]

"C:\Program Files\Sprint\Sprint

SmartView\SprintSV.exe" -a
O4 - HKLM\..\Run: [ArcSoft Connection

Service] C:\Program Files\Common

Files\ArcSoft\Connection

Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [QuickTime Task]

"C:\Program Files\QuickTime\QTTask.exe" -

atboottime
O4 - HKLM\..\Run: [SMA8.0.83.17]

"c:\SvcTools\8.0.83.17\bin\lnchr.exe" --

context=user --control-

dir="c:\SvcTools\8.0.83.17\ctrl-user"
O4 - HKLM\..\Run: [SunJavaUpdateSched]

"C:\Program Files\Java\jre6

\bin\jusched.exe"
O4 - HKLM\..\Run: [LXCGCATS] rundll32

C:\Windows\system32\spool\DRIVERS\W32X86

\3\LXCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxcgmon.exe]

"C:\Program Files\Lexmark 2300

Series\lxcgmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program

Files\Lexmark 2300 Series\ezprint.exe"
O4 - HKCU\..\Run: [ehTray.exe]

C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update]

"C:\Users\msalcido\AppData\Local\Google\Up

date\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [SpybotSD TeaTimer]

C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
O4 - Global Startup: Chapura

SyncManager.lnk = C:\Program

Files\Chapura\Chapura

SyncManager\SyncMgr.exe
O8 - Extra context menu item: E&xport to

Microsoft Excel - res://C:\PROGRA~1

\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote -

{2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to

OneNote - {2670000A-7350-4f3c-8081-

5663EE0C6C49} - C:\PROGRA~1\MICROS~2

\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-

18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-

47F8-48C4-A200-58CAB36FD2A2} - C:\Program

Files\Spybot - Search &

Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot -

Search && Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\Program Files\Spybot - Search &

Destroy\SDHelper.dll
O13 - Gopher Prefix:
O17 -

HKLM\System\CCS\Services\Tcpip\Parameters:

Domain = evisibility.local
O17 - HKLM\Software\..\Telephony:

DomainName = evisibility.local
O17 - HKLM\System\CS1

\Services\Tcpip\Parameters: Domain =

evisibility.local
O17 - HKLM\System\CS2

\Services\Tcpip\Parameters: Domain =

evisibility.local
O18 - Protocol: grooveLocalGWS -

{88FED34C-F0CA-4636-A375-3CB6248B04CD} -

C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-

9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ArcSoft Connect Daemon

(ACDaemon) - ArcSoft Inc. - C:\Program

Files\Common Files\ArcSoft\Connection

Service\Bin\ACService.exe
O23 - Service: Sprint Con App Svc

(CASprint) - PCTEL - C:\Program

Files\Sprint\Sprint

SmartView\ConAppsSvc.exe
O23 - Service: DisplayLink Service

(DisplayLinkService) - DisplayLink Corp. -

C:\Program Files\DisplayLink Core

Software\DisplayLinkService.exe
O23 - Service: InstallDriver Table Manager

(IDriverT) - Macrovision Corporation -

C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32

\IDriverT.exe
O23 - Service: lxcg_device - -

C:\Windows\system32\lxcgcoms.exe
O23 - Service: Software Management Agent

8.0.83.17 (SMA8.0.83.17) - Dell Inc. -

c:\SvcTools\8.0.83.17\bin\lnchr.exe
O23 - Service: SPCSUtilityService - Sprint

Spectrum, L.L.C - C:\Program

Files\Sprint\Sierra Wireless\Sprint PCS

Connection Manager\SPCSUtilityService.exe
O23 - Service: Sprint RcAppSvc

(SprintRcAppSvc) - PCTEL - C:\Program

Files\Sprint\Sprint SmartView\RcAppSvc.exe
O23 - Service: SigmaTel Audio Service

(STacSV) - IDT, Inc. -

C:\Windows\system32\stacsv.exe

--
End of file - 7285 bytes

Attached Files



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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 28 December 2009 - 02:13 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 mcs

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Posted 29 December 2009 - 03:13 PM

Hi Elise, I have not experienced any issues of late and all the other scans I ran did not show anything so I am thinking that things are OK for now and you can close this ticket.

Thanks

#4 Elise

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Posted 29 December 2009 - 03:36 PM

Topic closed upon users request.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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