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Infected with search hijacker; now windows doesn't open except in safe mode


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13 replies to this topic

#1 jkr37

jkr37

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Posted 15 December 2009 - 09:07 PM

My computer is infected with a search hijacker. I've tried malwarebytes, trend micro and super-antispyware, but haven't been able to remove it. Now, windows won't even start - it gets hung up after the initial window xp screen, leaving just a blank black screen; i.e. the desktop never comes up. Thanks for the help. Here is the DDS log:


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Joe at 20:43:06.21 on Tue 12/15/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.721 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Joe\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {eed16cfa-4aed-43e3-b561-bff69ebffa04} - c:\windows\system32\hgGvwuUm.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [Google Update] "c:\documents and settings\joe\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ShowLOMControl] 1 (0x1)
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{b5cb0955-2a43-42f4-a44f-5c2bfc52e977}\Icon3E5562ED7.ico
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://email.keybank.com/mail10/iNotes6W.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242615145125
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204599562092
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 91.212.127.227 winsecure2009.microsoft.com
Hosts: 91.212.127.227 winsecure2009.com
Hosts: 91.212.127.227 www.winsecure2009.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joe\applic~1\mozilla\firefox\profiles\e9hgbhv7.default\
FF - plugin: c:\documents and settings\joe\application data\mozilla\plugins\npPxPlay.dll
FF - plugin: c:\documents and settings\joe\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [2009-11-15 16384]
R1 MPFIREWL;MPFIREWL;c:\windows\system32\drivers\MpFirewall.sys [2006-5-15 80640]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2009-12-5 206608]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-11 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-11 74480]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
S1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [2009-11-15 5120]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 RUBotted;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\TMRUBotted.exe [2009-12-5 582992]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
S3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-5-15 114464]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\naveng.sys [2009-12-12 84912]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\navex15.sys [2009-12-12 1323568]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-11 7408]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2009-12-5 206608]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S4 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-5-15 126976]
S4 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-5-15 221184]
S4 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-5-15 122368]
S4 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-5-15 245760]

=============== Created Last 30 ================

2009-12-15 02:16:22 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-12-10 01:42:19 21504 ----a-w- c:\windows\system32\hidserv.dll
2009-12-10 01:42:19 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
2009-12-10 01:42:05 14848 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2009-12-10 01:42:05 14848 ----a-w- c:\windows\system32\dllcache\kbdhid.sys
2009-12-10 01:40:39 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-12-10 01:40:39 31616 ----a-w- c:\windows\system32\dllcache\usbccgp.sys
2009-12-05 20:42:25 206608 ----a-w- c:\windows\system32\drivers\TMPassthru.sys
2009-12-05 20:38:14 0 d-----w- c:\documents and settings\joe\log
2009-12-05 19:30:08 0 d-----w- c:\program files\Trend Micro
2009-12-05 19:14:12 0 d-----w- c:\program files\CleanUp!

==================== Find3M ====================

2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-19 16:21:41 5120 ----a-w- c:\windows\system32\drivers\Start1Driver.SYS
2006-12-07 14:21:36 56 --sh--r- c:\windows\system32\99150F96A9.sys
2006-11-26 23:09:10 88 --sh--r- c:\windows\system32\A9960F1599.sys
2006-12-07 14:21:37 6632 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 20:43:25.04 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


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Posted 28 December 2009 - 02:12 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 jkr37

jkr37
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Posted 28 December 2009 - 05:30 PM

Thank you so much for the help. Here are the DDS logs. I will run the GMER scan and post the results in another reply.


DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by Joe at 17:24:36.31 on Mon 12/28/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.766 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Joe\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {eed16cfa-4aed-43e3-b561-bff69ebffa04} - c:\windows\system32\hgGvwuUm.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [Google Update] "c:\documents and settings\joe\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ShowLOMControl] 1 (0x1)
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{b5cb0955-2a43-42f4-a44f-5c2bfc52e977}\Icon3E5562ED7.ico
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://email.keybank.com/mail10/iNotes6W.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242615145125
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204599562092
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 91.212.127.227 winsecure2009.microsoft.com
Hosts: 91.212.127.227 winsecure2009.com
Hosts: 91.212.127.227 www.winsecure2009.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joe\applic~1\mozilla\firefox\profiles\e9hgbhv7.default\
FF - plugin: c:\documents and settings\joe\application data\mozilla\plugins\npPxPlay.dll
FF - plugin: c:\documents and settings\joe\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [2009-11-15 16384]
R1 MPFIREWL;MPFIREWL;c:\windows\system32\drivers\MpFirewall.sys [2006-5-15 80640]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2009-12-5 206608]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-11 9968]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-11 74480]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
S1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [2009-11-15 5120]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 RUBotted;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\TMRUBotted.exe [2009-12-5 582992]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
S3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-5-15 114464]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\naveng.sys [2009-12-12 84912]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091211.002\navex15.sys [2009-12-12 1323568]
S3 rootrepeal;rootrepeal;c:\windows\system32\drivers\rootrepeal.sys [2009-12-15 34816]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-11 7408]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2009-12-5 206608]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S4 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-5-15 126976]
S4 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-5-15 221184]
S4 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-5-15 122368]
S4 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-5-15 245760]

=============== Created Last 30 ================

2009-12-16 01:48:14 34816 ----a-w- c:\windows\system32\drivers\rootrepeal.sys
2009-12-15 02:16:22 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-12-10 01:42:19 21504 ----a-w- c:\windows\system32\hidserv.dll
2009-12-10 01:42:19 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
2009-12-10 01:42:05 14848 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2009-12-10 01:42:05 14848 ----a-w- c:\windows\system32\dllcache\kbdhid.sys
2009-12-10 01:40:39 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-12-10 01:40:39 31616 ----a-w- c:\windows\system32\dllcache\usbccgp.sys
2009-12-05 20:42:25 206608 ----a-w- c:\windows\system32\drivers\TMPassthru.sys
2009-12-05 20:38:14 0 d-----w- c:\documents and settings\joe\log
2009-12-05 19:30:08 0 d-----w- c:\program files\Trend Micro
2009-12-05 19:14:12 0 d-----w- c:\program files\CleanUp!

==================== Find3M ====================

2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2006-12-07 14:21:36 56 --sh--r- c:\windows\system32\99150F96A9.sys
2006-11-26 23:09:10 88 --sh--r- c:\windows\system32\A9960F1599.sys
2006-12-07 14:21:37 6632 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 17:24:56.78 ===============




UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 5/19/2006 3:23:03 PM
System Uptime: 12/28/2009 5:20:32 PM (0 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel® CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz
Processor: Genuine Intel® CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 50 GiB total, 23.794 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel® PRO/Wireless 3945ABG Network Connection
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&6C79FC5&0&00E0
Manufacturer: Intel Corporation
Name: Intel® PRO/Wireless 3945ABG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&6C79FC5&0&00E0
Service: w39n51

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0001
Service: CVirtA

==== System Restore Points ===================

RP429: 9/19/2009 11:22:56 AM - System Checkpoint
RP430: 9/20/2009 2:54:56 PM - System Checkpoint
RP431: 9/26/2009 9:55:24 AM - System Checkpoint
RP432: 9/27/2009 12:36:01 PM - System Checkpoint
RP433: 9/29/2009 9:25:33 PM - System Checkpoint
RP434: 10/3/2009 11:43:08 PM - System Checkpoint
RP435: 10/6/2009 8:28:22 PM - System Checkpoint
RP436: 10/7/2009 8:49:52 PM - System Checkpoint
RP437: 10/9/2009 9:27:39 AM - System Checkpoint
RP438: 10/10/2009 7:48:02 PM - System Checkpoint
RP439: 10/11/2009 9:46:24 PM - System Checkpoint
RP440: 10/16/2009 10:45:46 PM - System Checkpoint
RP441: 10/17/2009 5:47:39 PM - Installed Windows XP KB932823-v3.
RP442: 10/17/2009 6:03:08 PM - Installed Windows Internet Explorer 8.
RP443: 10/18/2009 7:32:42 PM - System Checkpoint
RP444: 10/25/2009 1:31:35 PM - System Checkpoint
RP445: 10/31/2009 11:04:34 AM - System Checkpoint
RP446: 11/5/2009 9:06:38 PM - System Checkpoint
RP447: 11/7/2009 7:46:21 AM - System Checkpoint
RP448: 11/8/2009 8:24:00 PM - System Checkpoint
RP449: 11/13/2009 10:04:22 AM - Installed SUPERAntiSpyware Free Edition
RP450: 11/14/2009 9:17:23 PM - System Checkpoint
RP451: 11/16/2009 11:07:21 PM - System Checkpoint
RP452: 11/21/2009 6:03:24 PM - System Checkpoint
RP453: 11/22/2009 7:32:54 PM - System Checkpoint
RP454: 11/26/2009 11:08:27 AM - System Checkpoint
RP455: 11/27/2009 1:20:56 PM - System Checkpoint
RP456: 12/3/2009 6:40:18 PM - System Checkpoint
RP457: 12/5/2009 11:34:14 AM - System Checkpoint
RP458: 12/5/2009 3:42:22 PM - Installed Trend Micro RUBotted
RP459: 12/9/2009 9:22:17 PM - System Checkpoint
RP460: 12/10/2009 10:29:34 PM - System Checkpoint
RP461: 12/12/2009 8:30:17 PM - System Checkpoint
RP462: 12/13/2009 8:35:49 PM - System Checkpoint

==== Installed Programs ======================


Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 7.0 Professional
Adobe Acrobat 7.0.8 Professional
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Adobe Shockwave Player
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom Management Programs
CCleaner
Cisco Systems VPN Client 5.0.00.0090
CleanUp!
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Corel Paint Shop Pro X
Corel Photo Album 6
Dell Digital Jukebox Driver
Dell Game Console
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EducateU
ESPNMotion
Games, Music, & Photos Launcher
GemMaster Mystic
Get High Speed Internet!
Google Chrome
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB912024)
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
Internal Network Card Power Management
Internet Service Offers Launcher
iTunes
J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 13
Learn2 Player (Uninstall Only)
LiveUpdate 2.6 (Symantec Corporation)
Malwarebytes' Anti-Malware
McAfee Uninstaller
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Excel Data Analysis and Business Modeling
Microsoft Money Plus
Microsoft Money Shared Libraries
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
mIWA
mLogView
mMHouse
Modem Helper
Move Networks Player for Internet Explorer
Mozilla Firefox (3.5.5)
mPfMgr
mPfWiz
mProSafe
mSSO
Musicmatch for Windows Media Player
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetWaiting
NetZeroInstallers
Opal Player 2.12
Otto
Photodex Presenter
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB928090)
Sonic DLA
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
STC Series 63 Q&&A Final Exams V1.6.11
STC Series 7 Q&&A Final 2006
STC Series 86 Q&&A Final Exam
STC Series 87 Q&&A Final Exams 2006
Storm for Windows
SUPERAntiSpyware Free Edition
Symantec AntiVirus
Synaptics Pointing Device Driver
Trend Micro RUBotted
TVUPlayer 1.5.12
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB932823-v3)
Update Rollup 2 for Windows XP Media Center Edition 2005
Viewpoint Media Player
WebCyberCoach 3.2 Dell
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892627
Windows XP Hotfix - KB893056
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB908250
Windows XP Media Center Edition 2005 KB912067
WordPerfect Office 12

==== Event Viewer Messages From Past Week ========

12/28/2009 5:22:58 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/28/2009 5:22:32 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips intelppm SASDIFSV SASKUTIL SAVRT SAVRTPEL Start1Driver SYMTDI

==== End Of File ===========================

#4 jkr37

jkr37
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  • Members
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  • Local time:01:01 PM

Posted 28 December 2009 - 06:10 PM

Here is the gmer log:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2009-12-28 18:05:54
Windows 5.1.2600 Service Pack 2
Running: GMER.exe; Driver: C:\DOCUME~1\Joe\LOCALS~1\Temp\pxtdypog.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\Ip ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\Tcp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\Udp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp MpFirewall.sys (McAfee Personal Firewall Driver/McAfee)
AttachedDevice \Driver\Tcpip \Device\RawIp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.15 ----

#5 jkr37

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Posted 28 December 2009 - 06:24 PM

elise025 - At the time of my original post (Dec 15), I was having trouble removing a search hijacker that had been annoying me for about 2 weeks. Right before that first post, my computer locked up and I could only open it in safe mode for 2-3 days. Today is the first day I tried to turn on my computer since my Dec 15 post and it actually booted up like normal. I've tried a couple google searches and so far they aren't getting hijacked - so the problem appears to have gone away - for now at least?? The dds and gmer logs are posted in my previous 2 replies.

Edited by jkr37, 28 December 2009 - 06:25 PM.


#6 Elise

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Posted 29 December 2009 - 02:48 AM

Hello jkr37,

Please download HostsXpert 4.2
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File". Note - if you get an error message, click first "Make Writeable".
  • Click OK at the confirmation box.
  • Click "Make Read Only".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.


COMBOFIX
---------------
Please download ComboFix from one of these locations:Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


In your next reply, please include the following:
  • Combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 jkr37

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Posted 29 December 2009 - 09:09 AM

Elise - Here is the combofix log. Thanks!!


ComboFix 09-12-28.05 - Joe 12/29/2009 9:03.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.546 [GMT -5:00]
Running from: c:\documents and settings\Joe\My Documents\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\AA\AdAway.exe
c:\program files\Common
c:\windows\kb913800.exe

.
((((((((((((((((((((((((( Files Created from 2009-11-28 to 2009-12-29 )))))))))))))))))))))))))))))))
.

2009-12-29 13:21 . 2009-12-29 13:21 -------- d-----w- C:\HostsXpert
2009-12-29 13:21 . 2009-12-29 13:21 353485 ----a-w- C:\HostsXpert.zip
2009-12-16 01:48 . 2009-12-16 01:48 34816 ----a-w- c:\windows\system32\drivers\rootrepeal.sys
2009-12-15 02:16 . 2009-12-15 03:37 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-12-10 01:42 . 2004-08-04 05:56 21504 ----a-w- c:\windows\system32\hidserv.dll
2009-12-10 01:42 . 2004-08-04 05:56 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
2009-12-10 01:42 . 2004-08-04 03:58 14848 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2009-12-10 01:42 . 2004-08-04 03:58 14848 ----a-w- c:\windows\system32\dllcache\kbdhid.sys
2009-12-10 01:40 . 2004-08-04 04:08 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-12-10 01:40 . 2004-08-04 04:08 31616 ----a-w- c:\windows\system32\dllcache\usbccgp.sys
2009-12-05 20:42 . 2008-03-02 08:28 206608 ----a-w- c:\windows\system32\drivers\TMPassthru.sys
2009-12-05 20:41 . 2009-12-05 20:41 -------- d-----w- c:\documents and settings\Joe\Application Data\InstallShield
2009-12-05 20:38 . 2009-12-05 20:38 -------- d-----w- c:\documents and settings\Joe\log
2009-12-05 19:30 . 2009-12-05 20:42 -------- d-----w- c:\program files\Trend Micro
2009-12-05 19:14 . 2009-12-05 19:14 -------- d-----w- c:\program files\CleanUp!

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-29 14:05 . 2009-11-15 20:18 -------- d-----w- c:\program files\AA
2009-12-29 13:41 . 2006-05-26 14:07 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-12-29 13:40 . 2006-05-26 14:07 -------- d-----w- c:\program files\Symantec AntiVirus
2009-12-29 13:40 . 2006-05-26 14:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-12-15 03:53 . 2009-02-14 17:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-15 03:53 . 2009-03-28 12:27 4844296 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-12-15 03:40 . 2009-11-13 15:05 117760 ----a-w- c:\documents and settings\Joe\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-12-10 01:43 . 2009-11-13 15:04 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-12-05 20:42 . 2006-05-15 18:50 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-12-03 21:14 . 2009-02-14 17:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13 . 2009-02-14 17:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-13 15:04 . 2009-11-13 15:04 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-11-13 15:04 . 2009-11-13 15:04 -------- d-----w- c:\documents and settings\Joe\Application Data\SUPERAntiSpyware.com
2009-11-13 15:03 . 2009-11-13 15:03 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-11-13 15:00 . 2009-11-13 14:59 -------- d-----w- c:\program files\CCleaner
2009-11-10 23:21 . 2006-05-19 20:24 -------- d-----w- c:\documents and settings\Joe\Application Data\McAfee.com Personal Firewall
2009-11-09 03:50 . 2006-05-15 18:53 -------- d-----w- c:\program files\Dell
2009-10-31 18:00 . 2009-10-31 18:00 -------- d-----w- c:\program files\Photodex Presenter
2009-10-31 18:00 . 2009-10-31 18:00 -------- d-----w- c:\documents and settings\Joe\Application Data\Netscape
2009-10-31 18:00 . 2009-10-31 18:00 131072 ----a-w- c:\documents and settings\Joe\Application Data\Netscape\Plugins\npPxPlay.dll
2009-10-31 18:00 . 2009-10-31 18:00 131072 ----a-w- c:\documents and settings\Joe\Application Data\Mozilla\Plugins\npPxPlay.dll
2009-10-19 16:21 . 2009-11-15 20:18 5120 ----a-w- c:\windows\system32\drivers\Start1Driver.SYS
2006-12-07 14:21 . 2006-07-20 20:07 56 --sh--r- c:\windows\system32\99150F96A9.sys
2006-11-26 23:09 . 2006-07-29 16:22 88 --sh--r- c:\windows\system32\A9960F1599.sys
2006-12-07 14:21 . 2006-07-20 20:06 6632 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" [2006-03-30 313472]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellTransferAgent"="c:\documents and settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe" [2007-11-13 135168]
"Google Update"="c:\documents and settings\Joe\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-07-05 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ShowLOMControl"="1 (0x1)" [X]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SigmatelSysTrayApp"="stsystra.exe" [2005-11-16 397312]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-29 761947]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2006-01-13 483328]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-05-01 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-05-01 602182]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-09-17 198160]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"TMRUBottedTray"="c:\program files\Trend Micro\RUBotted\TMRUBottedTray.exe" [2008-11-06 288088]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-7760-100000000002}\SC_Acrobat.exe [2006-5-26 25214]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-5-15 24576]
VPN Client.lnk - c:\windows\Installer\{B5CB0955-2A43-42F4-A44F-5C2BFC52E977}\Icon3E5562ED7.ico [2007-3-9 6144]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\TVU Player\\TVUPlayer.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [11/15/2009 3:18 PM 16384]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [11/11/2009 10:44 AM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [11/11/2009 10:44 AM 74480]
R1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [11/15/2009 3:18 PM 5120]
R2 RUBotted;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\TMRUBotted.exe [12/5/2009 3:42 PM 582992]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [12/5/2009 3:42 PM 206608]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [11/11/2009 10:44 AM 7408]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [12/5/2009 3:42 PM 206608]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Joe\Application Data\Mozilla\Firefox\Profiles\e9hgbhv7.default\
FF - plugin: c:\documents and settings\Joe\Application Data\Mozilla\plugins\npPxPlay.dll
FF - plugin: c:\documents and settings\Joe\Local Settings\Application Data\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.
- - - - ORPHANS REMOVED - - - -

BHO-{EED16CFA-4AED-43E3-B561-BFF69EBFFA04} - c:\windows\system32\hgGvwuUm.dll
Notify-NavLogon - (no file)
AddRemove-STC Series 63 Q&&A Final Exams V1.6.11 - c:\progra~1\STC\iLQA63\UNWISE.EXE
AddRemove-STC Series 7 Q&&A Final 2006 - c:\progra~1\STC\QA_07_05\UNWISE.EXE
AddRemove-STC Series 86 Q&&A Final Exam - c:\progra~1\STC\iLQA86\UNWISE.EXE
AddRemove-STC Series 87 Q&&A Final Exams 2006 - c:\progra~1\STC\iLQA87\UNWISE.EXE
AddRemove-TVUPlayer - c:\program files\TVU Player\uninst.exe
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-12-29 09:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1292)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
.
Completion time: 2009-12-29 09:08:02
ComboFix-quarantined-files.txt 2009-12-29 14:08

Pre-Run: 24,727,420,928 bytes free
Post-Run: 24,697,274,368 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 32A6FD286613531CB199EB7B387259A7

#8 Elise

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Posted 29 December 2009 - 10:29 AM

Hello jkr37,

UPDATE JAVA
------------------
Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 17.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u15-windows-i586.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please launch MBAM and update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include the following:
  • MBAM log
  • A new DDS log.
  • A description of any remaining problems.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#9 jkr37

jkr37
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Posted 29 December 2009 - 02:10 PM

Elise - Here are the mbam and dds logs. My computer seems to be back to normal. I can't thank you enough for your time and effort. I really appreciate it.


Malwarebytes' Anti-Malware 1.42
Database version: 3450
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

12/29/2009 2:05:14 PM
mbam-log-2009-12-29 (14-05-14).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 181511
Time elapsed: 41 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


DDS log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Joe at 14:09:16.79 on Tue 12/29/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.492 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBotted.exe
C:\Program Files\iTunes\iTunesHelper.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\Documents and Settings\Joe\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\EEGXI5FV\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellTransferAgent] "c:\documents and settings\all users\application data\dell\transferagent\TransferAgent.exe"
uRun: [Google Update] "c:\documents and settings\joe\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ShowLOMControl] 1 (0x1)
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [TMRUBottedTray] "c:\program files\trend micro\rubotted\TMRUBottedTray.exe"
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{b5cb0955-2a43-42f4-a44f-5c2bfc52e977}\Icon3E5562ED7.ico
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://email.keybank.com/mail10/iNotes6W.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242615145125
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1204599562092
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joe\applic~1\mozilla\firefox\profiles\e9hgbhv7.default\
FF - plugin: c:\documents and settings\joe\application data\mozilla\plugins\npPxPlay.dll
FF - plugin: c:\documents and settings\joe\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 DiagnosticScan;DiagnosticScan;c:\windows\system32\drivers\DiagnosticScan.SYS [2009-11-15 16384]
R1 MPFIREWL;MPFIREWL;c:\windows\system32\drivers\MpFirewall.sys [2006-5-15 80640]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-11 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-11 74480]
R1 Start1Driver;Start1Driver;c:\windows\system32\drivers\Start1Driver.SYS [2009-11-15 5120]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 RUBotted;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\TMRUBotted.exe [2009-12-5 582992]
R3 TMPassthruMP;TMPassthruMP;c:\windows\system32\drivers\TMPassthru.sys [2009-12-5 206608]
S3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-5-15 114464]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-11 7408]
S3 TMPassthru;Trend Micro Passthru Ndis Service;c:\windows\system32\drivers\TMPassthru.sys [2009-12-5 206608]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S4 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-5-15 126976]
S4 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-5-15 221184]
S4 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-5-15 122368]
S4 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-5-15 245760]

=============== Created Last 30 ================

2009-12-29 16:24:21 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-12-29 14:01:37 0 d-sha-r- C:\cmdcons
2009-12-29 14:00:39 77312 ----a-w- c:\windows\MBR.exe
2009-12-29 14:00:38 98816 ----a-w- c:\windows\sed.exe
2009-12-29 14:00:38 261632 ----a-w- c:\windows\PEV.exe
2009-12-29 14:00:38 161792 ----a-w- c:\windows\SWREG.exe
2009-12-29 13:21:48 0 d-----w- C:\HostsXpert
2009-12-29 13:21:04 353485 ----a-w- C:\HostsXpert.zip
2009-12-16 01:48:14 34816 ----a-w- c:\windows\system32\drivers\rootrepeal.sys
2009-12-15 02:16:22 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-12-10 01:42:19 21504 ----a-w- c:\windows\system32\hidserv.dll
2009-12-10 01:42:19 21504 ----a-w- c:\windows\system32\dllcache\hidserv.dll
2009-12-10 01:42:05 14848 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2009-12-10 01:42:05 14848 ----a-w- c:\windows\system32\dllcache\kbdhid.sys
2009-12-10 01:40:39 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-12-10 01:40:39 31616 ----a-w- c:\windows\system32\dllcache\usbccgp.sys
2009-12-05 20:42:25 206608 ----a-w- c:\windows\system32\drivers\TMPassthru.sys
2009-12-05 20:38:14 0 d-----w- c:\documents and settings\joe\log
2009-12-05 19:30:08 0 d-----w- c:\program files\Trend Micro
2009-12-05 19:14:12 0 d-----w- c:\program files\CleanUp!

==================== Find3M ====================

2009-12-29 16:24:01 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2006-12-07 14:21:36 56 --sh--r- c:\windows\system32\99150F96A9.sys
2006-11-26 23:09:10 88 --sh--r- c:\windows\system32\A9960F1599.sys
2006-12-07 14:21:37 6632 --sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 14:09:29.28 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 5/19/2006 3:23:03 PM
System Uptime: 12/29/2009 12:54:15 PM (2 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel® CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz
Processor: Genuine Intel® CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 50 GiB total, 22.741 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel® PRO/Wireless 3945ABG Network Connection
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&6C79FC5&0&00E0
Manufacturer: Intel Corporation
Name: Intel® PRO/Wireless 3945ABG Network Connection
PNP Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&6C79FC5&0&00E0
Service: w39n51

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0001
Service: CVirtA

==== System Restore Points ===================

RP434: 10/3/2009 11:43:08 PM - System Checkpoint
RP435: 10/6/2009 8:28:22 PM - System Checkpoint
RP436: 10/7/2009 8:49:52 PM - System Checkpoint
RP437: 10/9/2009 9:27:39 AM - System Checkpoint
RP438: 10/10/2009 7:48:02 PM - System Checkpoint
RP439: 10/11/2009 9:46:24 PM - System Checkpoint
RP440: 10/16/2009 10:45:46 PM - System Checkpoint
RP441: 10/17/2009 5:47:39 PM - Installed Windows XP KB932823-v3.
RP442: 10/17/2009 6:03:08 PM - Installed Windows Internet Explorer 8.
RP443: 10/18/2009 7:32:42 PM - System Checkpoint
RP444: 10/25/2009 1:31:35 PM - System Checkpoint
RP445: 10/31/2009 11:04:34 AM - System Checkpoint
RP446: 11/5/2009 9:06:38 PM - System Checkpoint
RP447: 11/7/2009 7:46:21 AM - System Checkpoint
RP448: 11/8/2009 8:24:00 PM - System Checkpoint
RP449: 11/13/2009 10:04:22 AM - Installed SUPERAntiSpyware Free Edition
RP450: 11/14/2009 9:17:23 PM - System Checkpoint
RP451: 11/16/2009 11:07:21 PM - System Checkpoint
RP452: 11/21/2009 6:03:24 PM - System Checkpoint
RP453: 11/22/2009 7:32:54 PM - System Checkpoint
RP454: 11/26/2009 11:08:27 AM - System Checkpoint
RP455: 11/27/2009 1:20:56 PM - System Checkpoint
RP456: 12/3/2009 6:40:18 PM - System Checkpoint
RP457: 12/5/2009 11:34:14 AM - System Checkpoint
RP458: 12/5/2009 3:42:22 PM - Installed Trend Micro RUBotted
RP459: 12/9/2009 9:22:17 PM - System Checkpoint
RP460: 12/10/2009 10:29:34 PM - System Checkpoint
RP461: 12/12/2009 8:30:17 PM - System Checkpoint
RP462: 12/13/2009 8:35:49 PM - System Checkpoint
RP463: 12/29/2009 8:38:54 AM - Removed Symantec AntiVirus
RP464: 12/29/2009 11:21:20 AM - Installed Java™ SE Development Kit 6 Update 17
RP465: 12/29/2009 11:23:22 AM - Removed Java™ 6 Update 13
RP466: 12/29/2009 11:23:55 AM - Installed Java™ 6 Update 17
RP467: 12/29/2009 11:27:23 AM - Removed J2SE Runtime Environment 5.0 Update 3
RP468: 12/29/2009 11:28:08 AM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP469: 12/29/2009 11:28:55 AM - Removed Java DB 10.4.2.1

==== Installed Programs ======================


Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 7.0 Professional
Adobe Acrobat 7.0.8 Professional
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Adobe Shockwave Player
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom Management Programs
CCleaner
Cisco Systems VPN Client 5.0.00.0090
CleanUp!
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Corel Paint Shop Pro X
Corel Photo Album 6
Dell Digital Jukebox Driver
Dell Game Console
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EducateU
ESPNMotion
Games, Music, & Photos Launcher
GemMaster Mystic
Get High Speed Internet!
Google Chrome
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB912024)
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
Internal Network Card Power Management
Internet Service Offers Launcher
iTunes
Java™ 6 Update 17
Java™ SE Development Kit 6 Update 17
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
McAfee Uninstaller
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Excel Data Analysis and Business Modeling
Microsoft Money Plus
Microsoft Money Shared Libraries
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
mIWA
mLogView
mMHouse
Modem Helper
Move Networks Player for Internet Explorer
Mozilla Firefox (3.5.5)
mPfMgr
mPfWiz
mProSafe
mSSO
Musicmatch for Windows Media Player
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetWaiting
NetZeroInstallers
Opal Player 2.12
Otto
Photodex Presenter
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB928090)
Sonic DLA
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Storm for Windows
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Trend Micro RUBotted
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB932823-v3)
Update Rollup 2 for Windows XP Media Center Edition 2005
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892627
Windows XP Hotfix - KB893056
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB908250
Windows XP Media Center Edition 2005 KB912067
WordPerfect Office 12

==== Event Viewer Messages From Past Week ========

12/28/2009 5:22:58 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/28/2009 5:22:32 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV eeCtrl Fips intelppm SASDIFSV SASKUTIL SAVRT SAVRTPEL Start1Driver SYMTDI

==== End Of File ===========================

#10 Elise

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Posted 29 December 2009 - 02:16 PM

Hello jkr37,

INSTALL ANTIVIRUS
---------------------------
I don't see an Anti Virus Program running on your machine

Download and install an antivirus program, and make sure that you keep it updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
Two good antivirus programs free for non-commercial home use are Avast! and Antivir
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image
In your next reply, please include the following:
  • ESET online scan results

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 jkr37

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Posted 29 December 2009 - 05:57 PM

Hi Elise - ESET didn't find any threats and I downloaded and installed the Avast! virus protection.

#12 Elise

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Posted 30 December 2009 - 01:43 AM

Hello jkr37,

UPDATE XP
--------------
Your Microsoft Windows installation is out of date. Using unpatched Windows systems on the Internet is a security risk to everyone. When there are insecure computers connected to the Internet, malware spreads faster and more extensively, distributed denial-of-service attacks are easier to launch, and spammers have more platforms from which to send e-mail. Whenever a security problem in its software is found, Microsoft will usually create a patch for it. After the patch is installed, attackers can't use the vulnerability to install malicious software on your computer. Keeping up-to-date with all these security patches will help prevent malware from reinfecting your machine. If you are not sure how to do this, see How to use Microsoft Update.

For additional information, be sure to read "Windows Xp Service Pack 3 (sp3) Information".

Then go here to check for & install updates to Microsoft applications.
Note: The update process uses ActiveX, so you will need to use Internet Explorer for it, and allow the ActiveX control that it wants to install.

Please reboot and repeat the update process until there are no more updates to install.[/color]


INSTALL FIREWALL
--------------------------
Install and use a firewall with outbound protection
While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers
I therefore strongly recommend that you install one of the following free firewalls: Outpost Firewall Free, Sygate Personal Firewall Free or Zonealarm
See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here
Note - If you connect to the internet using a router, you are already behind a hardware firewall.

Note: You should only have one firewall installed at a time. Having more than one firewall program installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.


ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
  • Delete DDS, GMER (this is a random named file) and RootRepeal.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#13 jkr37

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Posted 31 December 2009 - 04:05 PM

Hi Elise - I followed all the directions in your last post. My computer is working great. Thanks for all your help!!!

#14 Elise

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Posted 31 December 2009 - 05:02 PM

Glad I could help you :(

This topic will now be closed. If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


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