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Hijaked at home


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11 replies to this topic

#1 hijackedathome

hijackedathome

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Posted 14 August 2005 - 09:31 PM

Hi need help in determining if i'm still hijacked.

I have run:

CWShredder
Ad-aware
search and destroy
and now Hijackthis

Here's my log

Logfile of HijackThis v1.99.1
Scan saved at 6:50:03 PM, on 8/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\FotoNation\EvLstnr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p...00&ar=WinUpdate
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {29FC66BD-3EA4-3F16-0ABF-93515F25ED12} - C:\WINDOWS\winhh32.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EVENTLISTENER] C:\Program Files\Common Files\FotoNation\EvLstnr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [ielh.exe] C:\WINDOWS\ielh.exe
O4 - HKLM\..\RunOnce: [ienq.exe] C:\WINDOWS\system32\ienq.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://204.239.8.84/activex/AxisCamControl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

HELP PLEASE!!!!

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#2 hijackedathome

hijackedathome
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Posted 14 August 2005 - 09:50 PM

GREAT!!!!! now IE starts on start up and crashes and now I can't enable Norton.

HELP!!!

#3 OldTimer

OldTimer

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Posted 16 August 2005 - 02:12 PM

Hello hijackedathome and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download CCleaner and install it but do not run it yet.

Step #2

Restart in Safe Mode
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\oknms.dll/sp.html#44768
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {29FC66BD-3EA4-3F16-0ABF-93515F25ED12} - C:\WINDOWS\winhh32.dll
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [ielh.exe] C:\WINDOWS\ielh.exe
O4 - HKLM\..\RunOnce: [ienq.exe] C:\WINDOWS\system32\ienq.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system32\oknms.dll
C:\WINDOWS\system32\ienq.exe
C:\WINDOWS\winhh32.dll
C:\WINDOWS\ielh.exe

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Run CWShredder
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
Step #7

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #8

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#4 hijackedathome

hijackedathome
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Posted 16 August 2005 - 10:06 PM

OldTimer,

Thanks for your assistance. I was able to follow most of what you recomended, however i was not able to do the online scans...somehow my Nortn Antivirus can not run and when i opened IE to do the onlline scans it was still hijacked...AAAARRRRRGGGHHH

here's the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:57:19 PM, on 8/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\FotoNation\EvLstnr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\iegg32.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p...00&ar=WinUpdate
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {232A78D5-31A4-4CAC-CDA6-16A201F3FDD0} - C:\WINDOWS\ipol32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EVENTLISTENER] C:\Program Files\Common Files\FotoNation\EvLstnr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [mfcig.exe] C:\WINDOWS\system32\mfcig.exe
O4 - HKLM\..\Run: [ievg32.exe] C:\WINDOWS\ievg32.exe
O4 - HKLM\..\Run: [iegg32.exe] C:\WINDOWS\iegg32.exe
O4 - HKLM\..\RunOnce: [atlmj32.exe] C:\WINDOWS\atlmj32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://204.239.8.84/activex/AxisCamControl.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\ntha32.exe" /s (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hope that the light at the end of the tunnel is close.


Looking forward to your responce.

#5 OldTimer

OldTimer

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Posted 16 August 2005 - 10:33 PM

Hi hijackedathome. You're picking them up pretty fast here. i think there is more to this than what we are seeing. Let's run a different scanner and see what it shows us.

Download WinPFind.zip and unzip the contents to the C:\ folder.

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Locate the c:\winpfind\winpfind.exe file and double-click it to run it. Now click the Start Scan button to begin the scan.

When the scan is complete reboot normally and post the WinPFind.txt file (located in the WinPFind folder) back here along with a new HijackThis log and I will review the information when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#6 hijackedathome

hijackedathome
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Posted 17 August 2005 - 08:17 PM

OT,

Your words were not encouraging...it looks like I have a long road ahead till i have a clean computer again.

Here is the winpfind log


WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

Windows OS and Versions
Product Name: Microsoft Windows XP Current Build: Service Pack 2 Current Build Number: 2600
Internet Explorer Version: 6.0.2900.2180

Checking Selected Standard Folders

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...

Checking %System% folder...
PEC2 8/18/2001 5:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
PECompact2 8/4/2005 6:31:38 PM 1449304 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2005 6:31:38 PM 1449304 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2004 12:56:38 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
Umonitor 8/4/2004 12:56:46 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
winsync 8/18/2001 5:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu

Checking %System%\Drivers folder and sub-folders...
PTech 8/3/2004 10:41:38 PM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys

Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
S 8/17/2005 5:50:06 PM 2048 C:\WINDOWS\bootstat.dat
H 7/10/2005 1:00:58 AM 54156 C:\WINDOWS\QTFont.qfn
SH 8/14/2005 8:46:44 PM 5632 C:\WINDOWS\Thumbs.db
H 6/21/2005 11:15:34 AM 0 C:\WINDOWS\inf\oem15.inf
H 8/17/2005 5:46:12 PM 889 C:\WINDOWS\system32\vsconfig.xml
S 7/8/2005 4:23:18 PM 12143 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893756.cat
S 6/30/2005 9:06:34 AM 11437 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB896423.cat
S 7/19/2005 7:18:10 PM 18913 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB896727.cat
S 6/30/2005 1:42:18 PM 11084 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB899587.cat
S 6/30/2005 2:21:10 PM 11084 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB899588.cat
S 6/30/2005 8:46:18 AM 11084 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB899591.cat
S 6/28/2005 7:12:56 PM 11845 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB901214.cat
S 7/2/2005 1:18:16 AM 9445 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB903235.cat
H 8/17/2005 5:49:58 PM 8192 C:\WINDOWS\system32\config\default.LOG
H 8/17/2005 5:50:16 PM 1024 C:\WINDOWS\system32\config\SAM.LOG
H 8/17/2005 5:50:08 PM 12288 C:\WINDOWS\system32\config\SECURITY.LOG
H 8/17/2005 5:50:16 PM 61440 C:\WINDOWS\system32\config\software.LOG
H 8/17/2005 5:50:14 PM 872448 C:\WINDOWS\system32\config\system.LOG
H 8/14/2005 3:01:00 AM 1024 C:\WINDOWS\system32\config\systemprofile\ntuser.dat.LOG
SH 7/21/2005 12:23:46 AM 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\d6a7cc59-567c-40c4-be0a-b6e938c56a46
SH 7/21/2005 12:23:46 AM 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred
H 8/17/2005 5:48:24 PM 6 C:\WINDOWS\Tasks\SA.DAT

Checking for CPL files...
Microsoft Corporation 8/4/2004 12:56:58 AM 68608 C:\WINDOWS\SYSTEM32\access.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 549888 C:\WINDOWS\SYSTEM32\appwiz.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 110592 C:\WINDOWS\SYSTEM32\bthprops.cpl
Logitech Inc. 6/30/2003 8:58:48 PM 135168 C:\WINDOWS\SYSTEM32\CamCpl.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 135168 C:\WINDOWS\SYSTEM32\desk.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 80384 C:\WINDOWS\SYSTEM32\firewall.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 155136 C:\WINDOWS\SYSTEM32\hdwwiz.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 358400 C:\WINDOWS\SYSTEM32\inetcpl.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 129536 C:\WINDOWS\SYSTEM32\intl.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 380416 C:\WINDOWS\SYSTEM32\irprops.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 68608 C:\WINDOWS\SYSTEM32\joy.cpl
Microsoft Corporation 8/18/2001 5:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 618496 C:\WINDOWS\SYSTEM32\mmsys.cpl
Microsoft Corporation 8/18/2001 5:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 25600 C:\WINDOWS\SYSTEM32\netsetup.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 32768 C:\WINDOWS\SYSTEM32\odbccp32.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 114688 C:\WINDOWS\SYSTEM32\powercfg.cpl
Apple Computer, Inc. 9/23/2004 6:57:40 PM 323072 C:\WINDOWS\SYSTEM32\QuickTime.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 298496 C:\WINDOWS\SYSTEM32\sysdm.cpl
Microsoft Corporation 8/18/2001 5:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 94208 C:\WINDOWS\SYSTEM32\timedate.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 148480 C:\WINDOWS\SYSTEM32\wscui.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\wuaucpl.cpl
Microsoft Corporation 8/4/2004 12:56:58 AM 68608 C:\WINDOWS\SYSTEM32\dllcache\access.cpl
Microsoft Corporation 8/18/2001 5:00:00 AM 187904 C:\WINDOWS\SYSTEM32\dllcache\main.cpl
Microsoft Corporation 8/18/2001 5:00:00 AM 35840 C:\WINDOWS\SYSTEM32\dllcache\ncpa.cpl
Microsoft Corporation 8/18/2001 5:00:00 AM 28160 C:\WINDOWS\SYSTEM32\dllcache\telephon.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\dllcache\wuaucpl.cpl

Checking Selected Startup Folders

Checking files in %ALLUSERSPROFILE%\Startup folder...
5/18/2005 8:34:44 PM 1824 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
4/21/2005 9:00:38 PM 1730 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk

Checking files in %ALLUSERSPROFILE%\Application Data folder...

Checking files in %USERPROFILE%\Startup folder...

Checking files in %USERPROFILE%\Application Data folder...
5/21/2005 7:54:42 PM 31616 C:\Documents and Settings\Patel Family\Application Data\GDIPFONTCACHEV1.DAT

Checking Selected Registry Keys

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
SV1 =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Adobe.Acrobat.ContextMenu
{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802} = C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = C:\Program Files\Norton AntiVirus\NavShExt.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = C:\Program Files\Norton AntiVirus\NavShExt.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
AcroIEHlprObj Class = C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{232A78D5-31A4-4CAC-CDA6-16A201F3FDD0}
Class = C:\WINDOWS\ipol32.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}
Google Toolbar Helper = c:\program files\google\googletoolbar1.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE7CD045-E861-484f-8273-0445EE161910}
AcroIEToolbarHelper Class = C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BDF3E430-B101-42AD-A544-FADC6B084872}
CNavExtBho Class = C:\Program Files\Norton AntiVirus\NavShExt.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{182EC0BE-5110-49C8-A062-BEB1D02A220B}
Adobe PDF = C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\System32\shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} = Norton AntiVirus : C:\Program Files\Norton AntiVirus\NavShExt.dll
{2318C2B1-4965-11d4-9B18-009027A5CD4F} = &Google : c:\program files\google\googletoolbar1.dll
{47833539-D0C5-4125-9FA8-0819E2EAAC93} = Adobe PDF : C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{85d1f590-48f4-11d9-9669-0800200c9a66}
MenuText = Uninstall BitDefender Online Scanner v8 :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}
ButtonText = Messenger : C:\Program Files\Messenger\msmsgs.exe

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
=

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} = Norton AntiVirus : C:\Program Files\Norton AntiVirus\NavShExt.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll
{2318C2B1-4965-11D4-9B18-009027A5CD4F} = &Google : c:\program files\google\googletoolbar1.dll
{47833539-D0C5-4125-9FA8-0819E2EAAC93} = Adobe PDF : C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
POINTER point32.exe

StatusClient C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
TomcatStartup C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
RemoteControl "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
NeroFilterCheck C:\WINDOWS\system32\NeroCheck.exe
EVENTLISTENER C:\Program Files\Common Files\FotoNation\EvLstnr.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
LogitechVideoRepair C:\Program Files\Logitech\Video\ISStart.exe
LogitechVideoTray C:\Program Files\Logitech\Video\LogiTray.exe
Zone Labs Client C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
HPDJ Taskbar Utility C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
HPHmon04 C:\WINDOWS\system32\hphmon04.exe
HPHUPD04 "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
Share-to-Web Namespace Daemon C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
mfcig.exe C:\WINDOWS\system32\mfcig.exe
ievg32.exe C:\WINDOWS\ievg32.exe
iegg32.exe C:\WINDOWS\iegg32.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
atlmj32.exe C:\WINDOWS\atlmj32.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
MsnMsgr "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
PowerBar

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\System32\webcheck.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = Explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


Scan Complete
WinPFind v1.3.0 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 8/17/2005 5:57:05 PM





and here is the hijackthis log


Logfile of HijackThis v1.99.1
Scan saved at 6:09:59 PM, on 8/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\FotoNation\EvLstnr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\iegg32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p...00&ar=WinUpdate
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {232A78D5-31A4-4CAC-CDA6-16A201F3FDD0} - C:\WINDOWS\ipol32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EVENTLISTENER] C:\Program Files\Common Files\FotoNation\EvLstnr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [mfcig.exe] C:\WINDOWS\system32\mfcig.exe
O4 - HKLM\..\Run: [ievg32.exe] C:\WINDOWS\ievg32.exe
O4 - HKLM\..\Run: [iegg32.exe] C:\WINDOWS\iegg32.exe
O4 - HKLM\..\RunOnce: [atlmj32.exe] C:\WINDOWS\atlmj32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://204.239.8.84/activex/AxisCamControl.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\ntha32.exe" /s (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


Thank god i have two computers otherwise i'd be totally lost.

Thx again

#7 OldTimer

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Posted 18 August 2005 - 01:30 PM

Hi hijackedathome. Ok, let's see if we can't clean these up. Actually, the WinPFind log looks pretty good so that is a start :thumbsup:

Please print these directions and then proceed with the following steps in order.

Download the Pocket Killbox and unzip the contents of KillBox.zip to your desktop.

Now we need to remove a service.

Part 1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the Remote Procedure Call (RPC) Helper service and double-click on it to open the Properties dialog.
  • Click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Close the Services window
  • Open Notepad and copy/paste the text in the quotebox below into the new document

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_ 11F#`I]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_ 11F#`I]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]
[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]

  • Save the document to your desktop as fixreg.reg and close Notepad.
  • Locate the fixreg.reg file on your desktop and right-click on it
  • Choose Merge from the popup menu and answer Yes or Ok to any further prompts. You should get a message that the file was merged successfully.
  • Double-click on KillBox.exe to launch the program.
  • Highlight the files in bold below and press the Ctrl key and the C key at the same time to copy them to the clipboard
    • C:\WINDOWS\ipol32.dll
      C:\WINDOWS\system32\mfcig.exe
      C:\WINDOWS\ievg32.exe
      C:\WINDOWS\iegg32.exe
      C:\WINDOWS\atlmj32.exe
      C:\WINDOWS\system32\ntha32.exe
  • In Killbox click on the File menu and then the Paste from Clipboard item
  • In the Full Path of File to Delete field drop down the arrow and make sure that all of the files are listed
  • Click the option to Delete on Reboot
  • If not greyed out click the checkbox for Unregister .dll Before Deleting
  • If not greyed out click the checkbox for Deltree (Include SubDirectories)
  • Now click on the red button with a white 'X' in the middle to delete the files
  • Click Yes when it says all files will be deleted on the next reboot
  • Click Yes when it asks if you want to reboot now
  • If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just reboot manually
  • After the system reboots, start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: Class - {232A78D5-31A4-4CAC-CDA6-16A201F3FDD0} - C:\WINDOWS\ipol32.dll
    O4 - HKLM\..\Run: [mfcig.exe] C:\WINDOWS\system32\mfcig.exe
    O4 - HKLM\..\Run: [ievg32.exe] C:\WINDOWS\ievg32.exe
    O4 - HKLM\..\Run: [iegg32.exe] C:\WINDOWS\iegg32.exe
    O4 - HKLM\..\RunOnce: [atlmj32.exe] C:\WINDOWS\atlmj32.exe
  • Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.
  • Reboot and post a new HijackThis log
I will review the new information when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#8 hijackedathome

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Posted 18 August 2005 - 07:30 PM

Hey OT,

That news was a little better...hope that we are near the end.

Here's the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 5:25:04 PM, on 8/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\FotoNation\EvLstnr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?p...00&ar=WinUpdate
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EVENTLISTENER] C:\Program Files\Common Files\FotoNation\EvLstnr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://204.239.8.84/activex/AxisCamControl.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


How does it look now?

#9 OldTimer

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Posted 18 August 2005 - 09:41 PM

Hi hijackedathome. that looks very good. Good job! How are things running? Any problems?

We have 1 item to fix yet and then we can wrap things up.

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - Default URLSearchHook is missing
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
  • CHECK the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
  • Turn off System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • CHECK Turn off System Restore.
    • Click Apply, and then click OK.
  • Restart your computer.
  • Turn ON System Restore.
    • On the Desktop, right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • UN-Check Turn off System Restore.
    • Click Apply, and then click OK.
System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You already have a good firewall and a good antivirus application intalled and running. It is important to have both to protect your system, and to keep them updated.

To keep your operating system up to date visit Microsoft Windows Update monthly. Microsoft puts out new updates on the 2nd Tuesday of every month so be sure to check regularly.

And to keep your system clean be aware of what emails you open, what websites you visit, and update and run these free malware scanners once a week:To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#10 hijackedathome

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Posted 19 August 2005 - 12:25 AM

OT,

Did everything you said....however i still can't enable Auto protect or email scanning on Norton Anti Virus 2004.

#11 hijackedathome

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Posted 19 August 2005 - 02:09 AM

Hey OT,

I solved the auto protect issue with norton.

And i am surfing the web without any problems.

THANK YOU!!!!!!!!

Hope this doesn't happen again ;-)

#12 OldTimer

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Posted 19 August 2005 - 02:29 PM

You're very welcome hijackedathome. I'm glad that we could help.

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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