Posted 15 December 2009 - 02:00 PM
I am on a friends computer now which was infected with Internet Security 2010 and it also looks like it is infected with a program called AntiMalware too.
The first thing I did before I found the removal guide for Internet Security 2010 was run Superantispyware. Malwarebyte was disabled by something. SAS found 18 infections. I ran it in normal mode because the computer would not start in safemode.
This computer is running Windows Xp Home Edition.
I then followed the instructions under the removal section for Internet Security 2010.
I first ran rkill.
Then I was able to download, install and update Malwarebytes. I did a full scan and it found 210 things.
I then ran the program you have on here to restore safe mode because before when I would try to boot to safe mode the computer would just restart. I looked in the registry and sure enough safe boot was missing before I ran the program.
I then restarted the computer and was able to boot into safe mode. I was going to run a scan in safe mode but when I went to update Malwarebytes I didn't have an internet connection. I even tried Internet Explorer and that didn't work either.
I tried the repair function in Superantispyware but to try to fix it but every repair I clicked on said it was not allowed by the Administrator. I was logged in as Administrator so I don't understand.
I exited safe mode to see if the computer would boot normally. It booted very very slow. I didn't think that the desktop was even going to load at first because the screen was black and only had the taskbar showing for a very long time. It was worse than when it had all of the pop-ups, the fake Internet Security 2010 and the AntiMalware thing. When the desktop finally loaded it was so unresponsive that I couldn't open anything.
I am now using a UBCD4WIN disc and running a scan with SAS again. What do I do now? This is worse then the virus I just had on my computer.
Is there a way to get Windows to boot like normal and not so slow like it is now? How do I restore the internet in safe mode? What about the other restrictions in safe mode that stopped me from using the repair features in SAS?
What do I do now?