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Annoying restart problem


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6 replies to this topic

#1 robert77

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Posted 14 August 2005 - 07:38 PM

Hello all.

My computer has started rebooting frequently when I click on certain things with the mouse button.

In both IE and Firefox, when Javascript is enabled, many links cause the computer to restart (i.e. checking yahoo mailbox, etc). When I disable Javascript this is no longer a problem.

Also, the same problem happens in Adobe Photoshop 7, when I'm doing things like pasting and/or messing around with vector objects, using the Threshold command, and a couple other functions.

It seems to restart on one out of every four or five mouse clicks on the aforementioned tasks. I tried switching the mouse out with a couple others, but the problem remained. Any ideas what this could be? Is it a hardware or software issue, and is there a fix for it? I am thinking it might be hardware-related, as the problem remained after i did a clean install of WinXP... so hoping there might be a solution that doesn't involve replacing the hardware.

I have to design a couple logos in the next day or two, so the problem with Photoshop is turning out to be a royal pain. Any help would be much appreciated...
Thanks!

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#2 jgweed

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Posted 14 August 2005 - 09:20 PM

What version of JavaRuntimeEnvironment are you using?
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Enthusiast

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Posted 14 August 2005 - 10:14 PM

Try downloading and running the latest version of Sun Microsystems java.
http://java.com/en/download/index.jsp

If you have Win XP have you installed SP2?

Try scanning for malware as well.

Here are a few freeware, web based virus scans and malware scans:(They require IE to work, not Firefox)

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Windows Security Trojanscan
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest
online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan

Let us know what happens.

Edited by Enthusiast, 14 August 2005 - 10:15 PM.


#4 robert77

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Posted 15 August 2005 - 03:42 AM

Thanks for the fast replies...

Unfortunately, I had forgotten to mention that I did install the newest version of Sun Java, no difference. The fact that the computer restarts in Photoshop makes me think it's not just directly related to Java. Also, the system is current and clean as far as malware scans go.

Any other ideas?

#5 robert77

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Posted 20 August 2005 - 07:48 PM

Anyone..? Anyone? Bueller??

#6 chicha1997

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Posted 20 August 2005 - 09:11 PM

Thanks for the fast replies...

Unfortunately, I had forgotten to mention that I did install the newest version of Sun Java, no difference. The fact that the computer restarts in Photoshop makes me think it's not just directly related to Java. Also, the system is current and clean as far as malware scans go.

Any other ideas?

Try uninigstaling fotoshop and installing again to see what happens JL

#7 robert77

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Posted 20 August 2005 - 09:33 PM

I already tried that, still no dice....




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