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Can only update in Safe Mode...is this a virus? malware?


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#1 nom79

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Posted 15 December 2009 - 12:06 PM

Referred from here: http://www.bleepingcomputer.com/forums/t/275732/help-removing-proquotaexe-from-system-tray/ ~ OB

Good Afternoon BC,

I have just recently starting getting this issue where I can't update any programs that require internet access to reach their servers. Some programs I've tried are Malwarebytes, SuperAnti Spyware, Windows Defender and even games like World of Warcraft for any patches, etc. The last thing I did prior to this was tried cleaning some junk files using ATF Cleaner but I can't say for sure that's the reason this issue has appeared. I followed the steps shown in the Prep Guide and as requested I am providing you with the scannings log I took today. Appreciate any time you take to look into my situation. Many Thanks!


DDS (Ver_09-12-01.01) - NTFSx86
Run by PC at 11:28:30.37 on Tue 12/15/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2413 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Documents and Settings\PC\Desktop\procexp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\AIM7\aim.exe
C:\Documents and Settings\PC\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.yahoo.com/search/ie.html
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride =
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {A057A204-BACC-4D26-8398-26FADCF27386} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [nwiz] nwiz.exe /install
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [IDTSysTrayApp] sttray.exe
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\pc\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn111\wpn111.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219506414727
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 91.212.127.227 winsecure2009.com
Hosts: 91.212.127.227 www.winsecure2009.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\pc\applic~1\mozilla\firefox\profiles\sgq8tw5w.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - plugin: c:\documents and settings\pc\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\pc\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\pc\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\pc\application data\mozilla\firefox\profiles\sgq8tw5w.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, falsec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 72944]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-9-8 24652]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2008-9-10 362944]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2008-9-10 17149]
S3 FVNETusbXP;Belkin 11Mbps Wireless USB Network AdapterŪ;c:\windows\system32\drivers\bkusbxp.sys --> c:\windows\system32\drivers\bkusbxp.sys [?]
S3 PciCon;PciCon;\??\d:\pcicon.sys --> d:\PciCon.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-26 7408]

=============== Created Last 30 ================

2009-12-15 15:49:27 0 d-----w- c:\program files\Runtime Software
2009-12-10 17:19:34 75776 -c----w- c:\windows\system32\dllcache\strmfilt.dll
2009-12-10 17:19:34 265728 -c----w- c:\windows\system32\dllcache\http.sys
2009-12-10 17:19:34 25088 -c----w- c:\windows\system32\dllcache\httpapi.dll
2009-12-09 18:21:07 0 d-----w- c:\program files\VS Revo Group
2009-12-09 16:22:41 294912 -c----w- c:\windows\system32\dllcache\dlimport.exe
2009-12-09 16:21:34 19569 ----a-w- c:\windows\003132_.tmp
2009-12-09 16:09:44 0 d-----w- C:\9f3634cd70fa1950637a908c19db159d
2009-12-09 15:49:56 229439 -c--a-w- c:\windows\system32\dllcache\multibox.dll
2009-12-09 15:48:59 66082 -c--a-w- c:\windows\system32\dllcache\c_20285.nls
2009-12-09 15:47:26 488 ---ha-r- c:\windows\system32\logonui.exe.manifest
2009-12-09 15:47:20 749 ---ha-r- c:\windows\WindowsShell.Manifest
2009-12-09 15:47:20 749 ---ha-r- c:\windows\system32\wuaucpl.cpl.manifest
2009-12-09 15:47:20 749 ---ha-r- c:\windows\system32\sapi.cpl.manifest
2009-12-09 15:47:20 749 ---ha-r- c:\windows\system32\ncpa.cpl.manifest
2009-12-09 15:47:07 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2009-12-09 15:18:31 20992 ----a-w- c:\windows\system32\drivers\RTL8139.sys
2009-12-09 14:05:32 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-12-09 08:50:31 0 d-----w- c:\docume~1\alluse~1\applic~1\Blizzard Entertainment
2009-12-09 05:15:36 0 d-----w- c:\program files\World of Warcraft
2009-12-02 18:02:17 19569 ----a-w- c:\windows\003093_.tmp
2009-12-02 16:33:32 1042903 -c--a-w- c:\windows\system32\dllcache\SP2.CAT
2009-12-02 16:33:28 13753 ----a-r- c:\windows\SET98.tmp
2009-12-02 16:33:26 1086058 ----a-r- c:\windows\SET8C.tmp
2009-12-02 16:33:24 1042903 ----a-r- c:\windows\SET89.tmp
2009-12-01 08:40:45 0 d-----w- c:\program files\Ventrilo
2009-12-01 08:40:42 262 ----a-w- c:\windows\{789289CA-F73A-4A16-A331-54D498CE069F}_WiseFW.ini
2009-11-30 00:46:36 0 d-----w- c:\program files\common files\Blizzard Entertainment
2009-11-29 21:25:41 0 d-----w- c:\windows\system32\wbem\Repository
2009-11-22 07:05:16 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-11-22 07:04:27 0 d-----w- c:\docume~1\pc\applic~1\DAEMON Tools Lite
2009-11-22 07:04:24 0 d-----w- c:\docume~1\alluse~1\applic~1\DAEMON Tools Lite

==================== Find3M ====================

2009-12-09 18:09:41 2750 ----a-w- c:\windows\system32\tmp.reg
2009-12-09 15:46:31 22780 ----a-w- c:\windows\system32\emptyregdb.dat
2009-12-09 05:58:29 62708 ----a-w- c:\windows\fonts\AdobeFnt07.lst
2009-12-03 21:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-03 21:13:56 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 05:38:23 667136 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20:16 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-25 05:37:09 81920 ----a-w- c:\windows\system32\ieencode.dll
2008-12-12 07:17:19 56 --sha-r- c:\windows\system32\B445BD64FF.sys
2008-12-12 07:17:19 1682 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-08-16 03:20:49 1951520 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-08-16 03:20:49 40224 --sha-w- c:\windows\system32\drivers\fidbox2.dat

============= FINISH: 11:28:41.78 ===============

Attached Files


Edited by Orange Blossom, 17 December 2009 - 11:49 PM.


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#2 schrauber

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Posted 27 December 2009 - 09:31 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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#3 schrauber

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Posted 01 January 2010 - 07:33 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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