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PC always freezes when bootup


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#1 Preceptor

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Posted 15 December 2009 - 10:02 AM

Hi,

currently having a problem at hand. My PC is slow and it always freeze after each bootup.

Sometimes it will hang after my desktop loads, sometimes i don't even get a chance to see my desktop before it froze ...


I have posted this under the Malware Forum but the problem persists after we removed some Trojan and stuff.

Any assistance is greatly appreciated :thumbsup:

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#2 hamluis

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Posted 15 December 2009 - 11:17 AM

Hi :thumbsup:.

How much free space on C: partition? How much total space?

How much RAM installed for system?

Any error messages when the system freezes?

Have you checked to see if all fans are working...have you checked the system for possible overheating?

Cleaning the Interior of your PC - http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/

System manufacturer and model?

Louis

#3 Preceptor

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Posted 18 December 2009 - 12:59 PM

Hi hamluis,

sorry for late reply, didnt set email notification, so assumed no one replied :thumbsup:

11GB out of 39GB at C:
934 MB out of 39GB at D:
34GB out of 49GB at E:

1.5 RAM

No error message when it freezes.

All fans are working, overheating don't think so. It froze on bootup.

Just cleaned the PC a few days ago.

System is self-assembled, around 2 years ago. What info do you need ?


Sometimes i get a long beep at bootup, which will give me a blank screen.
BIOS problem ?

After that I get a " updating ESCD success".
Then the PC MAY boot properly.

This is a daily affair ... let me know if i can provide more info.

Regards

#4 hamluis

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Posted 18 December 2009 - 01:28 PM

Motherboard manufacturer and model?

http://www.pcguide.com/ts/x/sys/booterrGBER23-c.html

I would be concerned with two things:

a. CMOS battery may be failing. It's an item that can be replaced for less than $5, I like to eliminate it from suspicion by replacing it.

CMOS Battery Replacement - http://www.liverepair.com/encyclopedia/art...cmosreplace.asp

b, I would search Event Viewer for any errors that might indicate hardware failures/problems.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#5 Preceptor

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Posted 18 December 2009 - 09:07 PM

Hi Louis,

MotherBoard manufacturer : Micro-star International Co Ltd.
Model : MS7235

Regarding CMOS battery, i will update you again, will go down and get one.


Event Viewer (Application):
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Regards

#6 hamluis

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Posted 19 December 2009 - 10:57 AM

What is the event ID...and source for that Event Viewer data you posted?

Those are two of the most important parts of any Event Viewer error.

You have an Award BIOS...use the following to interpret beep codes issuing from the system.

http://pcsupport.about.com/od/fixtheproble...-beep-codes.htm

Louis

#7 Preceptor

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Posted 20 December 2009 - 10:21 AM

Hi Louis,

Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 11
Date: 12/18/2009
Time: 11:38:46 PM
User: N/A
Computer: LIM
Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.








One more today :

Event Type: Error
Event Source: unknown
Event Category: None
Event ID: 1001
Date: 12/20/2009
Time: 10:47:05 PM
User: N/A
Computer: LIM
Description:
The description for Event ID ( 1001 ) in Source ( unknown ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: [unknown][error][hs_get_hotfixes] unable to initialize COM..


I received this message after changing the CMOS battery though ... not sure if i did it wrong.

PC looks fine ... may I request this thread to be open for a few more days while i monitor my PC before i update again ?

Regarding the beeping, I will lookout for it again if it happens. I remember its a long (actually just 2 seconds) beep.

Regards

Edited by Preceptor, 20 December 2009 - 10:22 AM.


#8 hamluis

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Posted 20 December 2009 - 11:34 AM

FWIW: http://www.myeventlog.com/search/show/47

Since you changed the CMOS battery...did you reset the date/time correctly in the BIOS?

The second error re EventID 1001...that's just a technical thing within XP. You should not see that again, IMO...I would ignore it for the moment.

Louis

#9 Preceptor

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Posted 20 December 2009 - 09:17 PM

Hi Louis,

I just updated it to the same time as my watch.

I will check it out again tonight when i reach home.

Regards

#10 hamluis

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Posted 20 December 2009 - 09:35 PM

Well...I hope that your watch reflects accurate time.

I find that TV (TWC) reflects accurate time.

Louis

#11 Preceptor

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Posted 21 December 2009 - 03:08 AM

Hi Louis,

how do i define accurate time ?

Is there a centralised thing ?

Can i update BIOS date through some connection to the Internet ?

#12 hamluis

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Posted 21 December 2009 - 10:49 AM

Windows has a built-in time adjustment which can be used anytime.

It's available on the desktop clock, which is a mirror of the BIOS clock.

Double-click on desktop time...select the tab, Internet Time and push the Update Now button.

Louis

Edited by hamluis, 21 December 2009 - 10:50 AM.


#13 Preceptor

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Posted 22 December 2009 - 10:41 AM

Hi Louis,

I received an error when attempting to sync with Internet time.

"An error occurred while Windows was synchronizing with time.windows.com" :thumbsup:

#14 hamluis

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Posted 22 December 2009 - 11:26 AM

Works fine on my system...I don't know what to tell you, other than...try again.

Louis

#15 Troys Computer help

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Posted 22 December 2009 - 03:10 PM

how much space do you have
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