combofix

hello there,
first i have to excuse my bad english and hope that you will understand my problem....
kaspersky has an grey icon fom one day to the other day and it is not longer found under ...start--all programms--kaspersky..! after this situation i tried a few other av-programms and all say my pc is clean.so i contacted kaspersky. after diferent phones they sent an instruction to load and to use combofix and than load the newest version of kis after using kavremover(kav is not running too). but all my tryings stopped while starting combofix.after loading from one of the mirrors and starting it says:.....combofix is offline...
my problem-i'm not specialist in pc ? i tried it a whole week.
i know,the easiest is making all new system...
but is there another idea ???

Hi and Welcome to Bleepingcomputer,

http://www.bleepingcomputer.com/forums/t/278607/combofix-is-back-on-line/

The above link will explain why you cannot dl ComboFix at the current time

Please heed the warnings in that post about getting Combofix from anywhere other than BleepingComputer.com and please heed the below warnings about running ComboFix....

ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Do not run Combofix on your own, it could lead to an inoperable computer.

Again, Combofix should only be run with expert supervision.

Instead of running Combofix, you would be better off to post in the Am I Infected section of this forum and get help from those there. The below link will take you there...

http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Also read the pinned topic ComboFix usage, Questions, Help? - Look here.